Fast convience of online etransfer of pay day loans much easier than having to go into the store, as this can sometimes be difficult with children... also convience of automatic payment helps not havi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So very helpful and friendly.. Very professional!! Talking about money can be awkward but made me feel very comfortable and I was a human being. Would give 10 stars if available!!!!!
Company replied
CM is easy to use, super clear on how they operate and easy to see where your money is and how and when to pay! The CM was way more convenient but logging into the site is exactly the same. The ladies... See more
Company replied
Best customer service! You guys are great. Call me often and worked with me to transfer my payday loans to a secured loan. Saved me over 100.00 per month and helps me to pay down loans now. I was stuc... See more
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
1248 London Road, N7S 1P5, Sarnia, ON, Canada
- (519) 339-8972
4.1
Great
16 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cash Money - London & Pontiac
We were happy to help. Thank you for choosing Cash Money.
Best customer service
Best customer service! You guys are great. Call me often and worked with me to transfer my payday loans to a secured loan. Saved me over 100.00 per month and helps me to pay down loans now. I was stuck in payday loans for an over a year. Now I am able to get it paid off and build my credit too. Thank you for everything. They are the best to work with and the only ones who offer help with those on disability. Highly recommend!!!
June 30, 2025
Unprompted review
Reply from Cash Money - London & Pontiac
Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!
Great first time experience with lots…
Great first time experience with lots of help from CashMoney employee. Great explaination of how things work. Greatly appreciated
June 30, 2025
Unprompted review
Reply from Cash Money - London & Pontiac
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
So very helpful and friendly.
So very helpful and friendly.. Very professional!! Talking about money can be awkward but made me feel very comfortable and I was a human being. Would give 10 stars if available!!!!!
May 16, 2025
Unprompted review
Reply from Cash Money - London & Pontiac
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
The PR excellent very relax people and…
The PR excellent very relax people and helpful. Very confident. Thank you
May 5, 2025
Unprompted review
Reply from Cash Money - London & Pontiac
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.
Good customer service and quick approval
March 3, 2025
Unprompted review
Reply from Cash Money - London & Pontiac
We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.
Necessary Evil in today’s economy!
CM is easy to use, super clear on how they operate and easy to see where your money is and how and when to pay! The CM was way more convenient but logging into the site is exactly the same. The ladies at my branch are always kind and helpful. Do I think the “fees” associated with the line of credit is too too high… hell yes! I don’t understand why they are so much. It’s definitely not easy to understand what they are for. I don’t think they can tell you either. Not cool CM. Not cool. Wouldn’t you rather customers pay off the principal faster and keep using your services?, make that high interest-that’s good business, what you do now is predatory.
December 7, 2024
Unprompted review
Reply from Cash Money - London & Pontiac
We appreciate you taking the time to leave a review. We always strive to ensure our Customers are fully aware of the interest and rates associated with their loan. If you would like to discuss any of these details, our Customer Service Team would be happy to help. Please feel free to contact us at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639.
We’re quick to help
July 25, 2024
Unprompted review
Reply from Cash Money - London & Pontiac
We are very happy to help! Thank you for your review and for being a Cash Money customer!
Always friendly service and readily…
Always friendly service and readily available when u need their services.
March 20, 2024
Unprompted review
Reply from Cash Money - London & Pontiac
Thank you for choosing Cash Money and the 5-star review!
Reply from Cash Money - London & Pontiac
We are so glad you had a good experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!
I asked for a pay day loan of 250.00…
I asked for a pay day loan of 250.00 over the phone. The lady, Emily, I spoke with said she sent me the paperwork. I clicked all the buttons to continue and was sent 375.00 instead. I asked her to cancel the loan, and she couldn't. I had to wait for the money to come through and then call back so she could take it back directly. Which she did, expecting to redo the loan for the proper amount, which she couldn't. Now I have to try to borrow money from someone IF I can find anyone.
July 15, 2024
Unprompted review
Reply from Cash Money - London & Pontiac
We have received your feedback and appreciate you for taking the time to share your experience. Rest assured we take these reviews seriously and we will look into this issue further. If you have any additional feedback you'd like to share, please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639.
Online pay day loans
Fast convience of online etransfer of pay day loans much easier than having to go into the store, as this can sometimes be difficult with children... also convience of automatic payment helps not having yo come in everything..
March 22, 2024
Unprompted review
Reply from Cash Money - London & Pontiac
We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Cash Money. Thank you!
Reply from Cash Money - London & Pontiac
We are very happy to help! Thank you for your review and for being a Cash Money customer!
Very helpful staff
December 20, 2023
Unprompted review
Reply from Cash Money - London & Pontiac
We are very happy to help! Thank you for your review and for being a Cash Money customer!
The friendliness and efficiency of staff
October 10, 2023
Unprompted review
Reply from Cash Money - London & Pontiac
We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!
friendly staff
The staff is always friendly , they get you in and out as fast as possible . when they are not busy .
December 12, 2023
Unprompted review
Reply from Cash Money - London & Pontiac
We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.