I went in for a pay-day loan and ended up with a line of credit. The rep did a great job explaining the pros and cons of each option. She took her time and didn't try to up-sell or push me in one dire... See more
Company replied
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It was my first real business interaction with Cash Money besides cashing a few checks,and I was very satisfied with the level of fairness and professionalism I encountered while in the business. I go... See more
Company replied
The location on east hastings and Nanaimo st . Wouldn't cash my pay check because I hadn't been here for 2 years .. the woman said she had to call to verify my check she didn't even make it to the bac... See more
Company replied
The Vancouver location located on Hastings and Nanaimo were the only ones that I called and they actually answered the phone
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
2390 East Hastings Street, V5L 1V5, Vancouver, BC, Canada
- (604) 620-2274
4.0
Great
13 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Everything was good
August 26, 2025
Unprompted review
Reply from Cash Money - Nanaimo & Hastings
Thank you for choosing Cash Money. We appreciate you!
Good Service
I went in for a pay-day loan and ended up with a line of credit. The rep did a great job explaining the pros and cons of each option. She took her time and didn't try to up-sell or push me in one direction or another.
June 30, 2025
Unprompted review
Reply from Cash Money - Nanaimo & Hastings
We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.
I don't like that whenever I've gone to…
I don't like that whenever I've gone to pay in the store, it takes forever to finalize completing loans or payments as they stare into the computer and always having online issues with my account. I can't trust that a payment will be on time due to their technical issues.
June 5, 2025
Unprompted review
Reply from Cash Money - Nanaimo & Hastings
We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
Reply from Cash Money - Nanaimo & Hastings
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.
Reply from Cash Money - Nanaimo & Hastings
We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.
Reply from Cash Money - Nanaimo & Hastings
We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
No way to reborrow via etransfer.
I am quite annoyed with the customer service here. I was told that I could pay for my loan and reborrow all online instead of having to come in every time.
I was able to pay my loan via etransfer but I couldn't reborrow via etransfer only by direct deposit which would take up to 5 business days.
So now I have to go back in to cashmoney again.
July 26, 2024
Unprompted review
Reply from Cash Money - Nanaimo & Hastings
Thank you for taking the time to leave a review. We appreciate the feedback and will use it to improve our Customer's experience. To help us, would you mind sending a detailed email to CustomerService@CashMoney.ca or giving us a call at 1-877-526-6639.
The Vancouver location located on…
The Vancouver location located on Hastings and Nanaimo were the only ones that I called and they actually answered the phone
June 11, 2024
Unprompted review
Reply from Cash Money - Nanaimo & Hastings
Thank you for choosing Cash Money and the 5-star review!
Pleasantly surprised
It was my first real business interaction with Cash Money besides cashing a few checks,and I was very satisfied with the level of fairness and professionalism I encountered while in the business. I got way more than I was looking for a line of credit when I really needed it for work exspences and moving costs because my family and I are just about to move into a new place. So the employees there went above and beyond my expectations and I was very grateful and left feeling happy and satisfied.
June 1, 2024
Unprompted review
Reply from Cash Money - Nanaimo & Hastings
We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Cash Money. Thank you!
East hastings and…
The location on east hastings and Nanaimo st . Wouldn't cash my pay check because I hadn't been here for 2 years .. the woman said she had to call to verify my check she didn't even make it to the back to verify and came back and said she couldnt verify it , to come back later so I'm sitting here waiting for later let's see what happens
January 29, 2024
Unprompted review
Reply from Cash Money - Nanaimo & Hastings
We understand your frustration and truly appreciate your feedback. We tend to not have any issues cashing cheques, occasionally during the verification we may come across situations/cheques where are unfortunately unable to proceed with cashing the cheque. If you would like to discuss any of these details, our Customer Service Team would be happy to help. Please feel free to contact us at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639.
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