Great customer service in store, I haven’t called over the phone so I have no opinion on it. I haven’t had to wait long and the employees were great with answering any questions I had.
Company replied
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See what reviewers are saying
My experience at cashmoney was awesome! Natalie was beyond helpful! She had me sorted out and on my way within 45 minutes. I highly recommend cashmoney if you’re in need of any financial help, big o... See more
Company replied
The staff at the Chatham kent site on Grand Ave are awesome. Your choice to change to online services have been bumpy and alittle confusing to say the least but the staff at the above mentioned si... See more
Company replied
Lower interest rates for line of credit, have been paid on time always and completely paid off in the past. Please consider. I was off work for 4 months but still made all my payments.
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
3-403 Queen St, N7M 2H8, Chatham, ON, Canada
- (519) 354-2274
4.3
Excellent
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Cash Money - queen St & Park Ave W
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
Very helpful on the phone
Very helpful on the phone. Friendly. Professional. Most of all patient.
August 6, 2025
Unprompted review
Reply from Cash Money - queen St & Park Ave W
Thank you for choosing Cash Money. We appreciate you!
Reply from Cash Money - queen St & Park Ave W
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
My experience at cashmoney was awesome
My experience at cashmoney was awesome! Natalie was beyond helpful! She had me sorted out and on my way within 45 minutes. I highly recommend cashmoney if you’re in need of any financial help, big or small.
I’m sure their whole team is great, but I definitely recommend dealing with Natalie🤘
January 8, 2025
Unprompted review
Reply from Cash Money - queen St & Park Ave W
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.
The staff at the Chatham kent site on…
The staff at the Chatham kent site on Grand Ave are awesome. Your choice to change to online services have been bumpy and alittle confusing to say the least but the staff at the above mentioned site were very kind and patient in helping me and I am sure quit a few others threw it.
December 31, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our Chatham team members. We appreciate you!
Lower interest rates for line of…
Lower interest rates for line of credit, have been paid on time always and completely paid off in the past.
Please consider. I was off work for 4 months but still made all my payments.
November 15, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
We have received your feedback and appreciate you for taking the time to share your experience. We always strive to ensure our Customers are fully aware of the interest and rates associated with their loan. If you would like to discuss any of these details, our Customer Service Team would be happy to help. Please feel free to contact us at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639.
The manager at cashmoney in chatham has…
The manager at cashmoney in chatham has always been helpful and great to work with.
August 20, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
We are very happy to help! Thank you for your review and for being a Cash Money customer!
Reply from Cash Money - queen St & Park Ave W
We are very happy to help! Thank you for your review and for being a Cash Money customer!
Charge too much on payday loans
June 20, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
We appreciate you taking the time to leave a review. Part of being a responsible lender is making sure our Customers fully understand any interest/fees associated with their loan, along with the loan terms. If you would like to discuss any of these details, our Customer Service Team would be happy to help. Please feel free to contact us at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639.
Ease of use
Ease of use, up to date information off outstanding balances and current offerings always clear and present. Staff at the grand ave, chatham ontario location are kind, courteous and helpful. You don't feel like a faceless entity.
May 1, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
We are very happy to help! Thank you for your review and for being a Cash Money customer!
Can't say enough good things about the…
Can't say enough good things about the customer service and the professionalism of the staff at the location on grand ave in chatham on. They know their job and get you in and out quickly. Have never had a bad experience in this store and today was no different and I believe it it was Laura who helped me today who again was just a delight to deal with
April 26, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
Thanks for the feedback and for choosing Cash Money!
Great customer service in store
Great customer service in store, I haven’t called over the phone so I have no opinion on it. I haven’t had to wait long and the employees were great with answering any questions I had.
April 18, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
Thank you for choosing Cash Money!
I always have a great experience with…
I always have a great experience with the great staff in this location, they do a great job
January 19, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!
Three last phone call I received was…
Three last phone call I received was just to advise I had $50 available credit but nothing in regards to what I was looking for in regards to a credit increase
January 16, 2024
Unprompted review
Reply from Cash Money - queen St & Park Ave W
We have received your feedback and appreciate you for taking the time to share your experience. We would like to look into this issue further. If you have a few minutes, would you please send us a detailed email at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639 in order to better assist you.
Great people
Everyone that works there is great and if I need help with money they try to help.
December 5, 2023
Unprompted review
Reply from Cash Money - queen St & Park Ave W
We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!
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