Cash Money - Queensway Royal York Centre Reviews 

12
TrustScore 4 out of 5

3.9

The Queensway 781, Ste G, M8Z 6A8 Toronto, Ontario, CA


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Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

App is easy to use and understand never had an issue and if I need help I am able a store which the associates are friendly and helpful

Company replied

Rated 5 out of 5 stars

CashMoney is a LifeSaver, and experience has always been Professional, Kind, Caring etc especially for people that are in need of money in a pinch.

Company replied

Rated 1 out of 5 stars

They charged me twice for the loan and took over two weeks to pay me back my money.Very frustrating and inconvenient.

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info

  • The Queensway 781, Ste G, M8Z 6A8, Toronto, Ontario, Canada

  • (416) 255-2274

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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3.9

All reviews

(12)

890 reviews in the last 12 months

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Rated 5 out of 5 stars

CashMoney is a LifeSaver

CashMoney is a LifeSaver, and experience has always been Professional, Kind, Caring etc especially for people that are in need of money in a pinch.

March 10, 2026
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

App is easy to use and understand never…

App is easy to use and understand never had an issue and if I need help I am able a store which the associates are friendly and helpful

March 10, 2026
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Shamica at the Queensway Royal York…

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out to me last week to offer this financial service.
CASHMONEY is a great company with great staff and the best service…beats Banks‼️

March 9, 2026
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our Toronto team members. We appreciate you!

Rated 1 out of 5 stars

I call for 3 hours

I call for 3 hours
No one picked up phone
Bad costumer service
And the girl that worked Friday evening very rude
Rate her a zero

December 12, 2025
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 1 out of 5 stars

They charged me twice for the loan and…

They charged me twice for the loan and took over two weeks to pay me back my money.Very frustrating and inconvenient.

October 31, 2025
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

very professional service

very professional service, easy to deal, 100 % recommended

November 8, 2025
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

fast reliable service

fastter easy to fill application

July 15, 2025
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Love the self service…

I like that I can borrow and pay back myself, I dont need to go into a branch or speak to a representative. It makes things do much faster, but yet more simple. I like being a customer here, I def recommend.

May 26, 2025
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Cash Money and we look forward to seeing you again.

Rated 5 out of 5 stars

Staff is always helpful

Staff is always helpful
Quick response
There When I needed it

February 10, 2025
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our Chatham team members. We appreciate you!

Rated 5 out of 5 stars

Is a great place

Is a great place

September 28, 2024
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 3 out of 5 stars

Female Manager listed to what I had to say and took my concerns/complaint seriously.

I have used Cash Money a few times over the past 2-3 years. I had a very negative experience with a staff member while taking a payday loan. I was treated very rudely, the staff member processing my payday loan actually stopped helping me and went to assist another customer, an individual was allowed to stand right besides me and could hear all my personal information I had to ask the customer to move back and over all was treated like my business was less important than the other customers in the store. I left the store feeling very upset and uncomfortable. Shortly after this experience I was passing by the location and noticed that the staff member I had the unpleasant experience with was not in so I decided to go in and speak to a staff member or manager about what had happened. It’s embarrassing enough to have to borrow money to make your ends meet but then to be treated as if your business does not matter and to have all your personal information being overheard by a stranger is just adding insult to injury. I explained all of this to the female manager (unfortunately I do not remember her name) she listen intently, apologized and agreed that what I experienced was unacceptable. She provided me with her card and advised me that she would take care of any of my future transactions personally when possible and would speak to the staff member that I had the negative interaction with about his actions. She also assured me that if I called ahead she would make sure that I would not have to deal with that individual again. If it were not for the managers response I would not have used this location again.

September 25, 2023
Unprompted review
Cash Money - Queensway Royal York Centre logo

Reply from Cash Money - Queensway Royal York Centre

We have received your feedback and appreciate you for taking the time to share your experience. If you have any additional feedback you'd like to share, please give us a call at 1-877-526-6639 or send us an email at customerservice@cashmoney.ca.

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