Cash Money - Robie & Young Reviews 

6
TrustScore 4 out of 5

4.1

3095 Robie Street, B3K 4P7 Halifax, NS, CA


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Rated 5 out of 5 stars

out standing customer service, if you are unsure they will assist you, / Even if you call five times , they will assist you , as though it was your first time,

Company replied

Rated 5 out of 5 stars

Cash money was so easy to borrow even with a low income. I called the branch to ask questions about making payments and future funding. Brent was a delight to talk to and i felt valued n appreciated.... See more

Company replied

Rated 3 out of 5 stars

Cash money has been my go to for awhile, they have been there for me at my hardest times. I enjoy going in store, it is always a warm welcome and great customer service. On the weekends and evenings t... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from online, to phone, and then in person, was extremely helpful, professional and polite. I had the pleasure of conducting business with Malcolm at the Robie Str... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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4.1

All reviews

(6)

963 reviews in the last 12 months

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Rated 5 out of 5 stars

customer service

out standing customer service, if you are unsure they will assist you, / Even if you call five times , they will assist you , as though it was your first time,

January 25, 2025
Unprompted review
Cash Money - Robie & Young logo

Reply from Cash Money - Robie & Young

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Amazing employee Cash money was so easy to borrow even…

Cash money was so easy to borrow even with a low income. I called the branch to ask questions about making payments and future funding. Brent was a delight to talk to and i felt valued n appreciated. Back at cha cash money!

May 7, 2025
Unprompted review
Cash Money - Robie & Young logo

Reply from Cash Money - Robie & Young

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

BEST CUSTOMER SERVICE EVER!!

The customer service I received from online, to phone, and then in person, was extremely helpful, professional and polite.
I had the pleasure of conducting business with Malcolm at the Robie Street location. He was absolutely fantastic! He politely listened to me ramble on while he was quickly entering the required information to process my loan. He was very knowledgeable and very quick. I actually enjoyed the entire process. It is rare these days to receive ANY decent customer service. So when I receive EXCELLENT ASSISTANCE, I WANT IT TO BE RECOGNIZED!
All three staff members I had the opportunity to speak with were amazing.
THANK YOU ALL for making what could be a very depressing situation, an enjoyable and refreshing one!
Your efforts are not going unnoticed!
THANKS AGAIN!!!

January 30, 2025
Unprompted review
Cash Money - Robie & Young logo

Reply from Cash Money - Robie & Young

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Cash Money and we look forward to seeing you again.

Rated 3 out of 5 stars

Cash money has been my go to for…

Cash money has been my go to for awhile, they have been there for me at my hardest times. I enjoy going in store, it is always a warm welcome and great customer service. On the weekends and evenings the wait time is alittle brutal due to the fact they only have 1 person working at a time. Other then that they are usually fast, front the time they start dealing with my situation to the end and me walking out the door is usually a 5 to 7 minute process. I would recommend cash money to anyone who needs alittle extra help. When those hard times arise. Online is extremely glitchy, it is always signing me out in the middle of something, doesn't let me submit a application or update 😑 I would recommend definitely going into a store. I would never make a payment on line either just because of all the glitches

January 27, 2024
Unprompted review
Cash Money - Robie & Young logo

Reply from Cash Money - Robie & Young

Thank you for the recommendation and for being a Cash Money customer. We appreciate the feedback and will use it to improve our Customer's experience. If you have any additional feedback you'd like to share, please give us a call at 1-877-526-6639 or send us an email at customerservice@cashmoney.ca.


Rated 5 out of 5 stars

A fast and pleasant experience

The people are always fast and pleasant I’m in and out usually in 5 minutes or so and the e-transfers show up about 10 minutes later.

January 5, 2024
Unprompted review
Cash Money - Robie & Young logo

Reply from Cash Money - Robie & Young

We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!

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