I am a returning client and was given many many different things from the first call (staff from store somehow answered my call to customer service dept) to the last call (the remaining 5... See more
Company replied
Location
Switch locationSteeles Avenue West 3100, Ste 512, L4K 3R1 Vaughan, Ontario, CA
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See what reviewers are saying
Staffs are very professional and helpful. Special mention to Virginia, Nayan and their branch manager Valentina. Twas a smooth and easy transaction.
Company replied
When I asked for my loan the lady was so kind and helpful, she answered all my doubts and made easy for me to get what I needed.
Company replied
Easy to access, Great employees at the Jane and finch mall location.
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
Steeles Avenue West 3100, Ste 512, L4K 3R1, Vaughan, Ontario, Canada
- (416) 635-0168
4.1
Great
12 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They helped when I needed help the most
January 15, 2026
Unprompted review
Reply from Cash Money - Steeles & Jane
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
Staffs are very professional and…
Staffs are very professional and helpful. Special mention to Virginia, Nayan and their branch manager Valentina. Twas a smooth and easy transaction.
September 23, 2025
Unprompted review
Reply from Cash Money - Steeles & Jane
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
I am a returning client and was given…
I am a returning client and was given many many different things from the first call (staff from store somehow answered my call to customer service dept) to the last call (the remaining 5 calls went to customer service).
Over a 24 hour period I either spoke or was on line with Cash Money employees for a combined total of 7 hours.
And in the end due to Cash Money program (Plaid) not working correctly and me sending via email personal information…. I was not given the loan/line of credit that I was informed I would be …. Even after signing all documents as well.
When I called back after a few hours sleep… the customer service rep advised me that there is no upper management to speak too!
Wow!!!!!
There is a lot more to the story but that is the short version!
This is also a BIG customer service dept issue as well!
July 4, 2025
Unprompted review
Reply from Cash Money - Steeles & Jane
We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
Easy to access
Easy to access, Great employees at the Jane and finch mall location.
May 20, 2025
Unprompted review
Reply from Cash Money - Steeles & Jane
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
Excellent customer service from Kier.
Excellent customer service from Kier.
April 22, 2025
Unprompted review
Reply from Cash Money - Steeles & Jane
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.
It’s easy payments and I love that when…
It’s easy payments and I love that when I’m paying on time I get a cash advance !
April 1, 2025
Unprompted review
Reply from Cash Money - Steeles & Jane
Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!
Reply from Cash Money - Steeles & Jane
Thank you for choosing Cash Money. We appreciate you!
Good customer services
December 20, 2024
Unprompted review
Reply from Cash Money - Steeles & Jane
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.
Kind, honest and fast
When I asked for my loan the lady was so kind and helpful, she answered all my doubts and made easy for me to get what I needed.
January 13, 2024
Unprompted review
Reply from Cash Money - Steeles & Jane
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.
Reply from Cash Money - Steeles & Jane
We have received your feedback and appreciate you for taking the time to share your experience. We always strive to ensure our Customers are fully aware of the interest and rates associated with their loan. If you would like to discuss any of these details, our Customer Service Team would be happy to help. Please feel free to contact us at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639.
Reply from Cash Money - Steeles & Jane
Thank you for choosing Cash Money!
Excellent customer service
Excellent customer service . Samar Gray always has a pleasant smile and always shows patients when dealing with customers .
November 3, 2023
Unprompted review
Reply from Cash Money - Steeles & Jane
We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!
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