CashSentinel Reviews 

6,638
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 4 out of 5 stars

No problem with this service. Very straightforward, everything explained, easy to access and use. We were kept fully informed at all stages of the transaction. One thing that caused a slight issue was... See more

Rated 5 out of 5 stars

This is the first time that I have gone through an agent to sell a vehicle, I admit that at the start I had some reservations which quickly got over. The first contact with Stéphanie inspired me with... See more

Rated 5 out of 5 stars

The contact with Theo was natural. He knows well the business, the price on the market. This permits to sell your lemon at a really good price compare with bid on the lemon market website like lebonc... See more

Rated 5 out of 5 stars

Thomas the sales man was very helpful He spoke very good English and took all the stress out of buying a car Then we received a nice bottle of rum and a lovely presentation box with some goodies i... See more

Company details

  1. Payment Service
  2. also in
  3. Software Company

Written by the company

La solution de contractualisation et de paiement pour les places de marché et les professionnels.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(6,638)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good seller

Very good seller, of good advice. The sell of the car was operated with efficiency and security.
Ewigo capbreton cas to ne recommended.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

It was a great experience specially…

It was a great experience specially regarding the quick responses once I requested and the trust of operations.
I would like to give a special thank to Micael who supported me and help me to accelerate all procedures.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

What a great experience!

What a great experience I warmly recommend this platform CashSentinel! Everything ran fine during the transaction: contact, information, payment...

April 13, 2022
Unprompted review
Rated 1 out of 5 stars

Haven't received payment

CadhSentinel sent me a message saying that the transaction was now complete and asking me to review their service. But I have not received payment. I sold a car using this secure service to handle the payment. I now don't have a car and don't have money for the car. So 1 star because I can't give zero stars.

Edited following the reply from CashSentinel. Yes, of course I checked with your customer support first. They told me in writing that the transfer was made last Wednesday, and confirmed by your bank on Thursday. Then when no payment arrived, they said that the transfer was confirmed on Friday. It is Monday and still nothing. Your online customer support is inconsistent and at least one of the stories they have told is untrue.

It is not a professional service.

November 28, 2021
Unprompted review
CashSentinel logo

Reply from CashSentinel

Hello Adrian,
We're not aware of this issue. Did you check with our support before writing this review?
We're happy to help, but we can't do so unless issues are reported to our support first.
To do so, please contact our support via the chat on your cashsentinel.com account, or by phone at +41 24 552 00 60 / +33 1 82 88 24 76 (0900-1230 / 1330-1800 CET, Mon-Sat).
Kind Regards,
CashSentinel Support Team

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