Amelia from message centre again looked at my basically missing transaction and told me to wait 24 hours for the third time. Copy-paste support, basically.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Favourites reset overnight. Not the worst thing in the world, just annoying when the lobby has hundreds of similar thumbnails.
i cheked the terms before starting, but another document request appeared after approval. That left me feeling misled rather than simply unlucky.
Tuesday evening I noticed cashback had no schedule on the reward tab. It stayed that way after refresh, which made no sense
1.6
Bad
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bonus contribution table opens in a…
The bonus contribution table opens in a tiny pop-up that barely scrolls on mobile. I missed the live games detail because of that.
August 16, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.