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Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers had a great experience with this company. Customers are really happy with the wide selection of games available, including various providers and types like slots, blackjack, and live dealer tables. People also appreciate the user-friendly website and overall smooth user experience, noting its good performance on both desktop and mobile devices. However, some people were dissatisfied with the payment process, mentioning issues with withdrawals taking longer than expected or being denied. There were also some negative experiences with customer service, with a few customers reporting unhelpful or rude interactions, and difficulties with bonus terms and wagering requirements.

What people talk about most

Product

Consumers generally express satisfaction with the product offerings, highlighting an awesome selection of... See more

Payment

People report ambiguous experiences with payment. Many customers praise fast deposits and withdrawals, with... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the platform's... See more

Website

Customers had positive experiences with the website. Reviewers frequently praise the platform's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leaving another good review for this casino. The game selection is not the greatest but honestly the RTP and everything else are solid. One of the few places I can play for a while. My main go... See more

Rated 5 out of 5 stars

This online casino offers a great mix of games, from slots and blackjack to live dealer tables. The site is easy to use and works well on both desktop and mobile. New players get good bonuses, but the... See more

Rated 5 out of 5 stars

Great games, great support team. I love Casino Adrenaline. Those giving bad reviews are hiding something and trying to dodge the KYC requirements, hence their axe to grind about withdrawals. The ver... See more

Rated 5 out of 5 stars

Casino Adrenaline has a huge selection of games, superfast withdrawals, a friendly and well organized front office,with 24/7 live chat! Constant bonuses,free spins & cashback every Monday. This is the... See more


Company details

  1. Online Casino or Bookmaker

Written by the company

Best Crypto Casino, starting fresh from 2021 - where we guarantee Instant processing time and full personal anonymity. Come and join us!


Contact info

4.2

Great

TrustScore 4 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding casino

Outstanding casino! Great customer service and super fast payouts, Less than 1hr! Huge game selection and an all around great experience- Highly recommended!!

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap on free spins/Jerk Support

I keep having bad experiences with this one. Especially when it comes to the promotions. Today I figured why not and gave them another try. I did the Febuary blitz 50 percent bonus. I spun through maybe 20 bucks then my balance dropped from 65 to 35. No high roller by any means. The support guy said when wagering is met the bonus is subtracted from your balance which is fine. I thought the bonus wagering would be higher than what I put in however. But no apparently I needed only to wager 20 for 25. That seems unlikely and as usual the support guys are kinda dinks so I decide to play the free spins. I accidentally forfeit the clean deposit free spins. No biggie right. I talked to three diffrent support staff would not help me. I use would cuz could implies a willingness to help. This is my I don't know 5th maybe sixth time where this casino leaves a not so good taste in my mouth. I can neither suggest or warn off other players. I just know my experience is pretty negative and whatever happened today with the wagering deduction was just dumb. Im not gonna give them a buck more.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

100% approval

There straight forward good bonuses they are very detailed when it comes to playing and there rules and the customer service is A1 I highly recommend this casino!

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

I would have gave them 5 stars atleast…

I would have gave them 5 stars atleast 4 before they stole 200 from me. They first told me I couldnt withdrawal because I needed to play thru 140 more dollars because the bonus and next thing I know right as I reached it an was about to withdrawal my 200 my account balance magically goes to zero and ive had multiple people tell me different things but the last one said was I was playing with free play ( even though I deposited 15 in the game ) and once I cashed out the 50 dollars I won then the remainder of my balance will be lost. But since ive deposited money, and also talked to multiple people who said its just because the play thru was theonly reason i couldnt withdrawal again and way over 24 hrs since my last withdrawal that I was playing with my money. But when I notice my account went from over 200 to 0 I messaged em just to be told they're sorry they messed because they extra money shoulda left my account immediately after the withdrawal and when I asked how they know what money came from bonus or what came from my first buy in of 15 ? They just sad sorry we messed up and that's it. Like wow that's super crazy. I know 200 isn't alot of money to some people but for me 200 is ALOT. I feel like I got cheated this is so messed up. Just watch out and be careful you dont lose all your money randomly. Im still confused I left a email trying to figure out more but so far I haven't heard anything if anything changed ill check back in

February 8, 2026
Unprompted review
Casino Adrenaline logo

Reply from Casino Adrenaline

Hello Kyle,

Hope that you are well and safe.

As I can see, you have been playing with the free spins promotion at that time which has the max cash out of $50. That is the max cash out from that promotion and that is how much you were able to cashout at that moment. I can see that you've had a successful withdrawal with us and I hope that you like it.

Thank you so much for your understanding and patience.

Kind Regards,
Emma
Casino Adrenaline

Rated 1 out of 5 stars

Sister casino robbed me, adrenaline won't assist even though I can't log in to extreme


Per your Response. My account was closed due to having a prior account which was closed permanently without my knowledge. I inquired before ever placing wager. You confirmed to me via support and supervisors I was okay opening account. Wagering and depositing/withdrawl. I deposited over $1000 and on my first withdrawal attempt you banned me. I completeled verificstion and submitted well before withdrawal. Your response is beyond disloyal, dishonest, and completely dodges your 100% accountability. You took my money. My next edit will be copy and pastes of each correspondence....do we really want everyone ito see what one casino as well as their sister casinos treat loyal depositing players? Insane

Advised to keep current account. Then fleeced of my deposits, and 86'd with a win
Update with My log : Drfacey. I would appreciate a quick reply. We are going on a month. It too bad 40 emails have not been responded to but this has. The response reconfirming my account had not been approved, but not addressing the previous encounters.

I tried to log in and my account was closed. I tried getting details from support but had to log in to do so. I don't ever remember playing here so I was surprised to learn it was deactivated. I opened another account for the purpose of learning details of deactivation. I was advised the account could not be open and was ASVISED that the closed account could not be reopened but I was welcome to deposit via crypto on new account per life support, I sent emails to the Support team, pit boss in general email Support advising them of the situation and trying to get details on why my account was previously deactivated. No response. I returned to live chat where they assured me. Everything was fine and once I complete another identity check I'd be good to go. It was refreshing to know that they advised me upfront that it was a 3 to 4 day process for verification. I thanked them for being upfront. They advised me I wouldn't be able to collect the welcome bonus, but I'm good to deposit. I asked to do the verification form for withdrawals, which I did. No response was followed up on this verification, and After two weeks, 40+ deposits. I finally cashed for 150 bucks. I was asked to do the verification. Again. Within 12 hours of finishing my verification I was advised my account would be closed. The money would be seized and this was final. $800 deposited, 55 chats sessions, not one person had the decency to advise me. Verification was originally sent within the first $100 of deposits, I would have been a little disappointed if they gave me this news. But $800-$1200? I'm trembling just thinking about it. Absolutely no words. The deserve no words. I'm almost in tears writting this, I have debilitating conditions, and I come here fora few hours of relief. Some relief. And for this reason, I'd advise anyone to please show your support so they will return what they stooped to dangerously low levels to steal. Please make right extreme, and we can agree to successful future. Just a 1k/week player trying to find a good place I feel welcome.
Ps. I finally received a chat session with some actually affiliated with casino...he didn't mention one thing either.
This review as well as other shortcomings experienced will be added everywhere you advertise until you do what's right.

Update 1/30
Still no follow up. Still no email response. Still no way to access live chat without logging in. Still no response here. Still out almost $1000 accepted in bad faith.

Update 1/31: logged into casino adrenaline to see I could get a manager since it's a sister casino. Nope not a chance. still no contact.

update 2/1: not a damn thing. No way to reach anyone affiliated with casino. Can't log in , cant get anyone from sister casinos. Zero email responses.

December 28, 2025
Unprompted review
Casino Adrenaline logo

Reply from Casino Adrenaline

Hello there,

Hope that you are well and safe.

Unfortunately, I cannot find any of your accounts in Casino Adrenaline.
I have reviewed your account in Casino Extreme, and according to the notes, your account was permanently closed per the statements mentioned in an email with us.

Therefore, we had no other option than to close your account permanently and without the option of reopening. I'm really sorry about this, but we have to follow the Terms & Conditions of our Casino.

Thank you so much for your understanding and patience.

Kind Regards,
Emma
Casino Adrenaline

Rated 1 out of 5 stars

I made my first deposit on a no deposit promo

I made my first deposit on a promo. Furst deposit, no max cash out, no wagering, etc.. supposedly unlimited. As my balance went up a message popped up saying i completed the wager requirements and took my balance. I was like wtf what wager if it was a no wager promotion.. Support kept saying i finished the wager when i would tell them what wager if it was a no wager bonus, kept asking what wager amd they just kept saying i finished it so it was automatically removed. Scamming people and issues never resolved by support, this was like a week or two ago and they have the nerve to keep sending me "no wager" codes probably trying to scam me some more. Im still trying to figure out what wager they said i met if it was a no wager promotion.. 🧐 my account username is Jeleven if you want to check and explain to me the wager from the no wager bonus code

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great game selection

Great game selection, perks are off the chain, great customer service, overall great place to kill some time, and hit some bonuses!!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Casino adrenaline is by far one of the…

Casino adrenaline is by far one of the best casinos that I have played in i literally have nothing negative to say... all of the games run smoothly, payouts and deposits are very fast, customer service responds quickly for any questions you may have and they have a large variety of games to play casino adrenaline is in my top 3 best casinos online

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Like its sisters but with so much extra!

I love this place, like most of the other casinos in this group they regularly drop no deposit spins to your email; withdrawals are lightning fast with crypto and e-wallets with super low minimum deposits with some cryptocurrencies. A WAY bigger range of game providers than their sister casinos though!! I'm a big fan of RTG/spinlogic but when the group integrated Adrenaline they kept the original range of providers which was a hugely positive contribution to the casino group and their loyal customers. I play all the casinos in this group and I love Adrenaline because its different but m still makes - and lives up to - the same trail-blazing claims as the rest of the group. There's sports betting for the sports punters too which is no doubt another major contribution as the other casinos of the group focus on games and slots. Would always recommend especially if you can manage basic crypto or e-wallets. Sign up and risk finding yourself pledging allegiance to the whole group 😅😅🫡

January 27, 2026
Unprompted review

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