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1.8

Poor

TrustScore 2 out of 5

47 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Casino Sieger is fantastic

Casino Sieger is fantastic! The game selection is diverse and exciting, with top-notch graphics and gameplay. The customer service is responsive and helpful, making the overall experience smooth and enjoyable. They also have generous bonuses, a great loyalty program, and quick, hassle-free withdrawals make this casino a top choice. Highly recommended!

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

My take on this casino

I've had a great experience with Casino Sieger. The variety of slots, table games, and live game options is impressive, and the site is easy to navigate on both desktop and mobile. Their customer support team is responsive and helpful, especially via live chat. The generous welcome bonus and regular promotions are a big plus. However, it would be even better if they expanded their payment options. Overall, Casino Sieger has been pretty great so far.

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

became a customer on 05.10 and used…

became a customer on 05.10 and used their welcome bonus on sports. I made a deposit and never received the bonus. contacted customer service where I was told that they will check this continuously and that I should receive an answer within a few hours. in the meantime i have spoken to 4 different agents who say they are on the case and one of them locked me out of the chat. very bad experience and even worse customer service. they say everything they can to keep you as a customer and do not follow through on what they have promised to the customers. Do not recommend anyone to become a customer here.

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Not paying the winnings

Not paying the winnings. They've been stalling with withdrawals over 2 months. After telling them that I'll file a complaint if I won't get my money soon they froze my gaming account.

May 31, 2023
Unprompted review
Rated 4 out of 5 stars

I like the games offered and bonuses…

I like the games offered and bonuses also.
Only issue I have is that when requesting a pay out it takes too long. Advised it takes 48 hours but in fact both times I have had payouts recently has taken at least 4 days before money is in my account.
Personal manager is excellent with communication.

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great games and really good offers for…

Great games and really good offers for those who like loyalty bonuses. It often amazes me
now with deposit bonuses from just €10 along with free spins. I have bet bonuses many times. It's worth verifying your account. Notifications arrived immediately. The verification process was easy and simple. Would absolutely recommend, wish all casino sites would say that about their customers!

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

very nice casino

May 26, 2022
Unprompted review
casinosieger.com logo

Reply from casinosieger.com

Dear Theo,

Thank you so much for your positive feedback.

It's always nice to read feedback like yours and we do hope you will keep enjoying your time with us!

Best regards
Customer Experience Team

Rated 5 out of 5 stars

Mark is Awesome <3

I Talk today with Mark From the Casinosieger Live Support team and he was like a friend to me awesome talk with him and Mark helping me with all kind of Proffesionality from Human to Human i feel like the first Vip of your Casino, this guy gives his best for your Brand Casinosieger, gives this man Mark the best working place on this Job <3 Mark is my Man, thanks Mark for your excellent Help

May 21, 2022
Unprompted review
casinosieger.com logo

Reply from casinosieger.com

Dear Darius,

Thank you so much for such positive feedback.

We are very glad to see that you have been satisfied with our dedicated customer support.

All our customer experience agents are doing their best to be there for our players and we will share your feedback with Mark as we are more than sure he will love it as we did :)

Best regards
Customer Experience Team

Rated 5 out of 5 stars

I really like the look of this site

I really like the look of this site. I have received signup bonus automatically after signup and claimed their welcome offer that was easy to wager because games are lot of fun and site is looking good.

Since I am verified on their sister casinos I only needed to update one method here and that is it.

March 12, 2022
Unprompted review
casinosieger.com logo

Reply from casinosieger.com

Dear Chris,

Thank you for such nice feedback!

We are happy to see that you liked our bonuses and that your verification was fast :)

Best regards
Customer Experience Team

Rated 5 out of 5 stars

i am on most of their casinos and I…

i am on most of their casinos and I like them very much. this one is becoming my favorite but i realy like bbets for sport beting. verification was easy as i am alredy verifend on other casinos i just send something that was mising. recomend this casinos,amazing loyalj progmram,

March 11, 2022
Unprompted review
casinosieger.com logo

Reply from casinosieger.com

Dear Matthih,

Thank you for your time to post your review.
We are happy to see that you are enjoying your time with us as this is our ultimate goal for all our players!

Best regards
Customer Experience Team

Rated 1 out of 5 stars

Cashed out 1 month ago. Still deader than dead...

Cashed out 1 month ago. My account is still not verified. Have been waiting for a month now for my money. They do not respond to emails. DO NOT PLAY!!!

June 16, 2021
Unprompted review
casinosieger.com logo

Reply from casinosieger.com

Dear Piet Puk,

Thank you for your review.

We are sorry to see that you needed to wait for your account verification longer than it usually takes.

Since we are not able to access your account we do hope your verification process finished successfully but if there is anything that has been left unresolved please feel free to contact our customer support over e-mail support@casinosieger.com

Best regards
Customer Experience Team

Show reviews in all languages. (47 reviews)

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