Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every de... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enoug... See more
Company replied
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday w... See more
Company replied
I've never used Cassidy Travel and I'm so glad I did this time around! WE've just booked our holiday and Rachel couldn't have been nicer and more accomodating. She helped us find a family holiday that... See more
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Company details
Written by the company
Ireland's #1 Travel Agents Irelands Award-winning travel experts: book your holiday with confidence. With over 40 years of experience, Cassidy Travel is Ireland’s leading local travel agent. Voted 2024 Irish Travel Trade Travel Agency of the Year
Contact info
24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, Dublin, Ireland
- 0818 332500
- customerservices@cassidytravel.ie
- cassidytravel.ie
4.9
Excellent
18K reviews
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Booked on line simple and…
Booked on line simple and straightforward I had to make a change to my booking and contacted the office by phone the staff were very helpful
Thank you Chloe
September 14, 2026
Reply from Cassidy Travel
Dear Noel,
Thank you for your amazing review! We're so pleased to hear that booking online was simple and straightforward for you. We're especially delighted that our team was very helpful when you needed to make a change to your booking. We really appreciate your kind words.
Kind regards,
Cassidy Travel
A lovely experience
I went into shop in blanch. Suzanne helped us. I explained what I wanted and what I wanted to spend. She went through a few offers which were pricey, then found Taillin in Estonia. It was within my budget. I'm really looking forward to my breakaway with my two grandsons. Thank you
September 16, 2026
Reply from Cassidy Travel
Dear Beth,
We are so happy to hear that our team member was able to find you the perfect getaway within your budget.
We hope you and your grandsons have a wonderful time on your break to Tallinn! Thank you for sharing your positive experience with us.
Kind regards,
Cassidy Travel
Dundrum Cassidy Travel Manager
Dundrum Cassidy Travel Manager was most professional & processed by booking efficiently
September 16, 2026
Reply from Cassidy Travel
Dear Cyril,
Thank you for your fantastic five-star review! We're so pleased to hear that your experience with our manager was professional and that your booking was processed efficiently. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Smooth transition from booking to…
Smooth transition from booking to payment after initial blip encountered about hotel accommodation numbers
September 16, 2026
Reply from Cassidy Travel
Dear Krena,
Thank you for your review! We're delighted to hear that despite an initial issue with accommodation numbers, your booking and payment process was smooth.
We appreciate your understanding and are glad we could ensure a positive experience for you.
Kind regards,
Cassidy Travel
Excellent staff Naomi was brilliant at…
Excellent staff Naomi was brilliant at explaining everything and making sure we would have a great holiday I'm booking here for years and have always been very happy Very professional staff
Angela
September 16, 2026
Reply from Cassidy Travel
Dear Customer,
We're so glad to hear you had such a wonderful experience with us and that our team helped ensure a great holiday! We truly appreciate your continued loyalty and kind words about our professional staff.
Kind regards,
Cassidy Travel
Friendly staff made booking a trip very…
Friendly staff made booking a trip very easy, and were great at listening to what I wanted and recomend a place suitable at a great price 🥰
September 9, 2026
Reply from Cassidy Travel
Dear Catherine,
Thank you for your brilliant five-star review! We are so pleased to hear that our team made booking your trip easy and were great at listening to your preferences.
We're delighted that we could recommend a suitable place at a great price. We hope you have a wonderful time, and be sure to let us know how you get on!
Kind regards,
Cassidy Travel
Michelle as always was so helpful and…
Michelle as always was so helpful and explaines everything. Nothing is to much for her .
September 16, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful five-star review! We are so pleased to hear that our team member was helpful and explained everything so thoroughly. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
Thank you so much for sharing your kind words and very generous rating, we really appreciate it!
Wishing you an amazing time, and be sure to let us know how you get on!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Tina,
We're delighted that you took the time to share your feedback, thank you so much! We really appreciate your very generous rating.
We look forward to assisting you again in the future.
Kind regards,
Cassidy Travel
My reservations were made efficiently…
My reservations were made efficiently and with minimal fuss.
September 8, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your very kind five-star review. We're so glad to hear that your reservations were made efficiently and with minimal fuss. We really appreciate your positive feedback!
Kind regards,
Cassidy Travel
Allison Walsh was lovely to deal with…
Allison Walsh was lovely to deal with and got us a nice room and met all of our needs in a short time scale
August 31, 2026
Reply from Cassidy Travel
Dear Caroline,
Thank you for your amazing review! We are so pleased to hear that our team member was lovely to deal with and efficiently met all your needs in a short timeframe. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Friendly & Helpful today 😎👋
September 15, 2026
Reply from Cassidy Travel
Dear Kathleen,
Thank you so much for your kind words! We're so pleased to hear that our team were able to assist you in a friendly manner.
We hope to assist you again in the future.
Kind regards,
Cassidy Travel
Cassidy Travel rock !!!!!!
The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enough. Going forward I would never consider booking a holiday without using Cassidy Travel. Simply the best .....
September 8, 2026
Reply from Cassidy Travel
Dear Joe,
Thank you so much for your fantastic review! We're absolutely thrilled to hear that the service received was outstanding and that the input and advice were spot on.
We truly appreciate your kind words and are delighted to know that you wouldn't consider booking a holiday without us in the future.
Kind regards,
Cassidy Travel
Very helpful in every way
September 8, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you so much for taking the time to share your feedback. We are so pleased to hear that you found our service helpful.
We truly appreciate your very kind review, and hope to assist you again soon!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
Thank you for your brilliant review! We are so pleased to hear that you found your experience with us to be quick, easy, and friendly. We truly appreciate your positive feedback.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Lee,
We're so glad to hear you had such a positive experience with our team and found our process to be smooth! Thank you for your kind words.
Kind regards,
Cassidy Travel
Very helpful team
Very helpful team. Melissa was so patient with our group booking and helped sort everything out. Great service and lovely to be able to discuss bookings in person.
September 8, 2026
Reply from Cassidy Travel
Dear Emily,
Thank you for your amazing review! We are so pleased to hear that our team was helpful and patient with your group booking, and that you appreciated being able to discuss your arrangements in person. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Staff were so good
Staff were so good, not pushing us even we tortured them changing dates.
September 15, 2026
Reply from Cassidy Travel
Dear Francis,
Thank you for your very generous five-star review! We are so pleased to hear that our team was helpful and patient, even with date changes. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Michelle is excellant at her job,
Michelle is excellant at her job,
Has great patience, will spend a lot of time to get the best deal for the customer, very good at her job
September 15, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you so much for your review! We're delighted to hear such positive feedback about our team member.
It's fantastic to know that her patience and dedication helped you secure the best deal. We'll be sure to pass on your kind words.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Ann,
Thank you for your brilliant review! We are so pleased to hear that you had such a smooth and positive experience with us. We appreciate your feedback and look forward to assisting you again soon.
Kind regards,
Cassidy Travel
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