Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every de... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enoug... See more
Company replied
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday w... See more
Company replied
I've never used Cassidy Travel and I'm so glad I did this time around! WE've just booked our holiday and Rachel couldn't have been nicer and more accomodating. She helped us find a family holiday that... See more
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Company details
Written by the company
Ireland's #1 Travel Agents Irelands Award-winning travel experts: book your holiday with confidence. With over 40 years of experience, Cassidy Travel is Ireland’s leading local travel agent. Voted 2024 Irish Travel Trade Travel Agency of the Year
Contact info
24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, Dublin, Ireland
- 0818 332500
- customerservices@cassidytravel.ie
- cassidytravel.ie
4.9
Excellent
18K reviews
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This company invites their customers to review, whether positive or negative
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Reply from Cassidy Travel
Dear Conor,
Thank you for your wonderful review! We're delighted to hear that our team member provided such excellent service and helped you achieve exactly what you wanted.
We really appreciate you taking the time to share your positive experience.
Kind regards,
Cassidy Travel
What i know i booked & what i got
I know I pressed the button on booking for a superior twin double...2 single beds. Once I paid what came up was a queen & sofa bed. I asked for this to be corrected & cassidy travel didn't oblige. I was happy with hospitality package & match arrangements , those were the highlights of our trip. We stayed an extra night at the same hotel, at out own cost, the accommodation mistake with Cassidy made our stay a little complicated
September 5, 2026
Reply from Cassidy Travel
Dear Mary,
We appreciate you sharing your feedback regarding your booking experience. We are truly sorry to learn about the inconvenience this caused you.
Nonetheless, we are glad to hear that the hospitality package and match arrangements were highlights for you. We are reviewing our booking processes to prevent similar issues in the future.
Kind regards,
Cassidy Travel
Stayed at Premier Hotel close to Tashim…
Stayed at Premier Hotel close to Tashim Square in Istanbul .
A memorable mid week break.
Ideal location,spotless room, excellent breakfast.
The receptionists most helpful in negotiating taxis at a favorable price.
Special thanks to Amini.
Well worth a visit.
September 7, 2026
Unprompted review
Reply from Cassidy Travel
Dear Cyril,
Thank you for your amazing review! We're delighted to hear you had a memorable mid-week break and enjoyed the ideal location, spotless room, and excellent breakfast.
It's great to know our team was helpful with taxi arrangements, and we appreciate your special mention. We hope to welcome you back again soon!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Anita,
Thank you so much for your kind words and generous rating, we really appreciate it!
We look forward to assisting you again in the future.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Tom,
Thank you very much for your kind words and generous rating, we really appreciate it!
We look forward to assisting you again in the future.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Noreen,
Thank you so much for your lovely review! We're delighted to hear that our team member provided great service and made your booking process straightforward. We appreciate your feedback.
Kind regards,
Cassidy Travel
Very helpful gentleman called Killian…
Very helpful gentleman called Killian made process simple and friendly
September 12, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful five-star review! We're so pleased to hear that our team member made the process simple and friendly for you. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Sharon,
Thank you for your wonderful five-star review. We are delighted to hear that our team member was very helpful. Your kind feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
We're so happy to hear we met your expectations! We truly appreciate your kind words.
Kind regards,
Cassidy Travel
The assistant was more than helpful
The assistant was more than helpful, a really nice girl, so pleasant and organised everything for us.
September 4, 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful five-star review! We are so pleased to hear that our assistant was helpful, pleasant, and organised everything for you. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Fantastic service as always
Fantastic service as always, Ainie goes above and beyond each and every time and I could not recommend her enough. Really is one of the best..
September 11, 2026
Reply from Cassidy Travel
Dear Catriona,
Thank you so much for your review! We're thrilled to hear that our team member consistently provides such fantastic service and goes above and beyond. We truly appreciate your high recommendation.
Kind regards,
Cassidy Travel
It's the personal touch of the agents
September 4, 2026
Reply from Cassidy Travel
Dear Donal,
We are so glad you appreciate the personal touch our agents provide. Thank you for your wonderful feedback!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Seamus,
We're so pleased to hear you found the booking process for your package to be very efficient. Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future!
Kind regards,
Cassidy Travel
Very nice customer service
Very nice customer service, value for money. much appreicated for your support.
September 11, 2026
Reply from Cassidy Travel
Dear Jagan,
Thank you for your wonderful review! We're so pleased to hear that you experienced very nice customer service and found great value. We truly appreciate your support.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Sharon,
Thank you for your wonderful feedback! We're delighted to hear that you experienced such respectful and friendly service. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Amanda in Tallaght always looks after…
Amanda in Tallaght always looks after me and is always helpful.
September 11, 2026
Reply from Cassidy Travel
Dear Patrick,
Thank you for your wonderful five-star review! We're so pleased to hear that our team member in Tallaght consistently looks after you and is always helpful. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Great experience
Great experience! Can't wait to go on our cruise for our honeymoon 🤩
September 4, 2026
Reply from Cassidy Travel
Dear Kelly,
We're so thrilled to hear you had such a great experience with us! We wish you both a truly wonderful honeymoon cruise filled with unforgettable memories.
Kind regards,
Cassidy Travel
Dealing with Caoimhe who is very…
Dealing with Caoimhe who is very helpful and polite. Emails back very promptly. Got the best price from Cassidy Travel.
September 11, 2026
Reply from Cassidy Travel
Dear Laura,
Thank you for your wonderful five-star review! We're delighted to hear that our team member was so helpful and polite, and that their prompt email responses were appreciated. We're also thrilled that you found the best price with us.
Kind regards,
Cassidy Travel
Lisa in The Pavilions shopping centre…
Lisa in The Pavilions shopping centre is a wonderful agent so full of Knowledge and guidance 10/10
September 11, 2026
Reply from Cassidy Travel
Dear Jennifer,
Thank you for your very kind five-star review! We are so pleased to hear that your experience was excellent and that our team member provided such great knowledge and guidance. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Everything was great and the hotel was…
Everything was great and the hotel was great 😃👍
September 4, 2026
Reply from Cassidy Travel
Dear Yvonne,
We're so happy to hear you had such a great experience and that the hotel we booked met your satisfaction! We truly appreciate your kind words.
Kind regards,
Cassidy Travel
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