As a long term customer of Simply Free Range & Koallah farms I expected good quality, tasty meat - and I got it. Name change and new web site: new name is fine. Web site slick and up to date (though... See more
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See what reviewers are saying
It's so great to buy ethically grown meat that tastes Amazing, supporting local producers and it's all delivered to my door!! Having a selection of other locally produced pantry and dairy products... See more
The quality of the produce is outstanding and for me the fact that the animals and land are treated ethically is very important. I am also glad to see all the payment returned to the producer. On line... See more
I love Castle Estate. Ordering is really easy, Rebecca has always been so helpful when I've had a question or there's been a technical issue. Most importantly, the meat is excellent quality and I real... See more
Company details
Contact info
191 Purrumbete Estate Rd, 3260, Koallah, Australia
- 61355945222
- providore@castleestate.com.au
- castleestate.com.au
not good service
NOT RECOMMENDED
Was prepared to spend $800+ on Different cuts of meat from castleestate on a Fortnightly Basis until i got stuffed around By two Employees from castleestate about my Inquiries.
It seems like they are not interested in providing good customer service to their customers and are too lazy to respond back to your emails.
Anyway this will be my first and last time trying to order from them . NEVER AGAIN
I DO NOT RECOMMEND THIS CRAP BUSINESS
Don’t even bother contacting this crap business as they won’t respond back to you’re Inquiries about ordering some game meats.
Disappointed by the service
Disappointed by the service. Swapped 2 of our items out, without notice. They were NOT like for like swaps. One was Scotch Filet Steak (Should have been Porterhouse) and the other was Streaky Bacon (Should have been shortcut). Both items were ordered for a specific purpose and although a similar item was provided, it was not suitable.
Was also promised a call back to discuss - never happened. Wont be ordering from these guys again.
Great service
Great service, reliable delivery and top quality products. Highly recommended.
Always 5 stars from us.
WE really love the meat and products…
WE really love the meat and products from Castle Estate. WE know where the meat comes from and it's delivered to our door.
We are all winners.
My concern is the ethical and environmental production of meat products. I also like to buy Victorian. Castle Estates fills all my requirements. Service is also top notch.
The quality of the produce is…
The quality of the produce is outstanding and for me the fact that the animals and land are treated ethically is very important. I am also glad to see all the payment returned to the producer. On line customer service is very helpful and the web site is easy to use. The orders are delivered - with a smile, within the time frame specified.bbbbbbbbbbbbbbbbb
Best meat ever.
Easy online ordering
Simple checkout process
Great customer service
Best meat 🥩 we have had in a long time. 😋
Great product and great service
Great product and great service. Love the grass-fed, grass-finished beef. Keep up the great work.
Tough steak
Normally I find your products enjoyable, but the porterhouse steaks we received in my last order were tough!
Broken eggs
Meat was fine.
Bought two boxes of eggs and most are broken when I got it .
Called the reception and informed the situation. I asked to be communicated via email but no response since last Sat.
Early morning delivery was appreciated
Early morning delivery was appreciated. Products well packed and well labelled.
Exceptional quality and ethics
Free range products are better quality and ethically superior, and with Castle Estate’s home delivery it’s never been easier to avoid the harms of factory farms.
I highly recommend Castle Estate!
Very good quality
Good quantity of beef for the price paid. Very happy with the quality too. I will definitely be buying again.
Meat great
Meat great. Delivery on time. Staff pleasant and helpful when I emailed them
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