Ordered coffee from Catalina after…
Ordered coffee from Catalina after seeing an ad on google. I have had bad experiences in the past ordering from anywhere except Amazon.com, but Catalina's coffee seemed like special opportunity. It's from ethical source (call me heartless but I've honestly never cared TOO much about where my clothes are made or things not being made ethically, but with this coffee I can actually TASTE the quality, it's so f*ing good. It's like buying pasture eggs at the farmers market vs cheap free range kind at the store, both feed you and do the job relatively but farmers eggs are yummm, darker, taste so much better and make you feel good and healthier, idk) and also their whole process from growing to roasting shows like they put a lot of care into it being pure the whole way through. I really respect that. I realized kind of recently a lot of big companies now don't really gaf about workers treatment, if their product has harmful stuff in it, or care about anything like that anymore other than maximizing money. Anyways, I pulled the trigger. It arrived and I immediately opened it and made coffee even though it was 4pm lol. Took the first sip and it was actually pretty damn amazing even without creamer and I usually hate black coffee. Tasted amazing and just like the eggs it actually feels like it's good for you like I feel so mentally spacey after eating mcdonalds for a couple days for instance, this is like the opposite, it snaps you back to the real world haha. My bloating has actually subsided a lot since I started drinking these past 3 days and this weird blanking out mentally in the morning is gone too, I feel like I'm 18 again hopefully this feeling lasts forever. ANYWAYS, here's why I'm writing this: since I really liked it I wanted to change my subscription plan from 1 bag to 3 bags but couldn't find any contact form on their website, so I had to leave a review asking for help. Based off of their instagram it looks like they just launched in America so I guess their website wasnt ready, I'll cut them some slack. I'm writing this review on here (and on their website) because I'm so impressed not only with their product obviously but their timeliness. They immediately emailed me an apology and a thank you yesterday. They fixed my subscription and thanked me for pointing out the contact form issue + they already fixed it so the contact form is easier to find. You can really tell a lot about the business by the care for the customer, I haven't experienced that in a while. I'm only going to start buying and keep buying from businesses I actually like. I'm rooting for Catalina!!