STAY AWAY ! Harmful for health and finances !! Fraud alert .. never make any purchase. They will keep your credit card details and make automated debit payments every 30 days until you block t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased 3 + 2 for PH5,200. Received parcel today, only has 3 boxes and each box only has 20 packets, supposed to be 30 packets per box. Have noticed that other customers are having similar issues... See more
Company replied
They are now going under the name Celivida. Third company name change in just a few months. Absolute scam. They are using AI to fake endorsements. I'm going to have to shut my card down to final... See more
Company replied
Under no circumstances must anyone buy from this website. The product is clearly fake, the packaging is substandard. Also, when you purchase the product, you are purchasing a subscription - so your... See more
Company replied
1.4
Bad
149 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM ALERT
SCAM ALERT! DO NOT BUY!! They not only DID NOT DELIVER the first order and stole my money, NO REFUND, but then also decided to charge me for another order without my consent!
August 26, 2025
Unprompted review
Reply from Catanutra
Thank you for letting us know what happened. I want to sincerely apologize for the frustration you’ve experienced with your order and billing. Not receiving your package and then being charged again without clear consent is understandably upsetting.
We’re reviewing your account right away to confirm what went wrong, and we’ll be reaching back to you with an update and resolution as quickly as possible. Please know we take situations like this very seriously, and we’re committed to making things right for you.
Thank you for your patience while we look into this further.
This is a Scam and they keep charging…
This is a Scam and they keep charging your credit card. Fortuately for me my credit card declined their charge and contacted me However, I am unable to get whatever they are doing cancelled so need to get a new credit card Stay away from this company they are not in teh USA as they clain amd you can not get a hold of the company by phone or email
August 25, 2025
Unprompted review
Reply from Catanutra
I’m very sorry to hear about this experience—it’s absolutely understandable that you’re frustrated. Please know we take situations like this seriously. I’ll be checking into your account right away to understand what happened and ensure no further charges are made.
Our team will reach out to you directly with an update and work with you to get this resolved as quickly as possible. Your peace of mind is important to us, and we’ll do everything we can to make this right.
Things a company should do!
Well for one thing this company should send their customers everything they order & prepay $ for. Secondly they should give a phone # to contact customer support & if they're not going to do that then at least read the emails that the customers write them on the only form of contact they give. 3rdly they should stop trying to take $ out of the accounts of their customers that paid for a product once & never signed up for any ongoing products which they have not even received the entire first order they paid for. This company has tried to extract $ from my account 7 extra times in just a 5 week period. I will never do business with this company again.
Thank you,
Denise Milligan
July 22, 2025
Unprompted review
Reply from Catanutra
Thank you for taking the time to share your concerns. I’m truly sorry for the frustration and disappointment you’ve experienced. I completely understand how upsetting this must be, especially with the issues regarding your order and billing.
Please know that we take this very seriously. We will reach out to you directly to review your account, ensure no further charges are attempted, and work on fixing this issue for you.
We sincerely apologize for the inconvenience and the lack of clarity in communication. Your feedback is extremely valuable, and we’ll use it to improve the way we support our customers.
Parcel issue- sorted out but I think I got scammed!
This an update on my parcel issue- It was already sorted out through a friends' help. I picked up the parcel this morning from the postal office nearby my place.
I hope that Catanutra can improve their customer service to be more pro active. As a customer, I rely on them to help sort out any issue regarding my order.
I wonder why the number of bottles I get is not the same as advertised in your website? I paid 739.50MOP but received 5 bottles only. In your website, I'm supposed to received a total of 7 bottles for the money I've paid. Can you explain?
August 23, 2025
Unprompted review
Reply from Catanutra
Thank you for updating us, and I’m glad to hear that you were able to pick up your parcel with the help of a friend. I truly appreciate your patience throughout this process.
I’m very sorry to hear about the issue with the number of bottles you received. I completely understand your concern, especially since you paid for 7 bottles but only received 5. Please accept our sincere apologies for this mistake.
We will review your order details right away and reach out to you directly to get this corrected and ensure you receive what you paid for.
Thank you again for your feedback regarding our customer service—we’ll use it to improve our support and communication moving forward.
Do NOT buy from Cata Nutra
Do NOT buy from Cata Nutra. The supplements are trash and they'll sign you up without your consent for subscriptions and then not honor their return policy. Stay away!!!
August 22, 2025
Unprompted review
Reply from Catanutra
Thank you for sharing your feedback. I’m truly sorry to hear about your experience with us and I completely understand your frustration regarding the subscription and return process. This is not the experience we want for our customers.
Please know that we take your concern seriously. We will be reaching out to you directly to review your account and work on fixing this issue for you.
We sincerely apologize for the inconvenience and disappointment this has caused, and we appreciate you bringing it to our attention so we can improve.
This is actually a scam!!!
August 22, 2025
Unprompted review
Reply from Catanutra
I’m very sorry to hear how you feel, and I completely understand your concern. Please know we take feedback like this very seriously.
We will be reaching out to you directly to review your account and work on fixing this issue for you.
Thank you for bringing this to our attention, and we truly apologize for the frustration this has caused.
DO NOT order from this company
DO NOT order from this company! The auto ship whether you want or not and will barely respond!
It doesn’t tell you that you will be on monthly subscription! The only way I knew was they charged my CC and Ofcourse was almost double the price. Also very odd, the same day they charged $70…there was also a fraudulent charge ALSO from California for $119 for GROCERIES!
I recommend stay away from this company!!!
August 15, 2025
Unprompted review
Reply from Catanutra
Thank you for bringing this to our attention. I’m very sorry to hear about your experience and completely understand your frustration regarding the unexpected charges. Please know we take matters like this very seriously.
We will look into this right away and get back to you with an update as soon as possible.
Thank you for your patience while we review this.
Thief’s !!!!
I would rate this company a big fat ZERO if it was possible ! I’ve been completely ignored regarding my order , it’s never arrived and after reading the reviews if it ever does it’s going straight back !!! I am FURIOUS and intend to keep shouting about how bad this company is until I get a refund .
Anyone at Cata Nutra that’s bothered please tell me what’s going on with my order 61865 joanna mills
August 21, 2025
Unprompted review
Reply from Catanutra
Thank you for reaching out, and I’m truly sorry for the frustration and disappointment you’ve experienced with your order. I completely understand how upsetting it must feel not to have received any updates.
We’re checking on your order #61865 right away and will get back to you as soon as we have more information. Please rest assured that we are taking your concern seriously and will work to resolve this for you.
If I could give NO star or MINUS stars…
If I could give NO star or MINUS stars I would do that. They are a big scam, thieves and con artists!!
1) They pretend it is manufactured in the US but it is sent directly from China so you don’t know what crap you ingest. They are just a dropshipping company which they deny.
2) they say there are 30 packets in the box but there are only 20
3) I ordered 5 boxes (5 months supply $75!) But be aware as somehow they sneakily stick you with a monthly subscription YOU DON’T KNOW ABOUT AND YOU DID NOT REQUEST!! so they take your money again a month later!! SO BE AWARE!
If you read the ‘suggested use’ on the box it says:
‘Natural precipitation might occur’ nicely translated 😂 but it does not come from China they say!
I hate these con companies and have to call my CC company again.
DON’T ORDER FROM THEM!!!!
June 17, 2025
Unprompted review
Reply from Catanutra
Thank you for sharing your concerns with us. I’m very sorry to hear about your experience and I completely understand your frustration.
Please rest assured that we are looking into this matter right away and will be reaching out to you as soon as possible with an update and resolution. Your feedback is important to us, and we take it very seriously.
Reply from Catanutra
"Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving our product.
We truly appreciate your support and look forward to continuing to serve you on your wellness journey. Please don't hesitate to reach out anytime — we're always here for you! 💚"
This company is a scam !!!!!!!!
This company is a scam !!!!!!!!
Beware do not order from them .
I had to cancel my cc.
A day after confirmed purchase i cannot access their fake website .
Their email with links to their website also does not respond .
August 16, 2025
Unprompted review
Reply from Catanutra
Thank you for sharing your concerns with us. We want to assure you that we are an authentic company and take your feedback very seriously. We’re sorry for the frustration you’ve experienced with accessing our website and emails.
Please rest assured, we will reach out to you directly to assist further as soon as possible and work with you to resolve this matter quickly.
A nightmare
Where do I start? The tracking doesn’t work. You cannot view your order because the entire website is no longer available. Since Biden passed laws that consumers can no longer block companies from charging your card, you have to get a whole new credit card in order to protect yourself.
August 7, 2025
Unprompted review
Reply from Catanutra
Thank you for reaching out and sharing your concerns. We’re very sorry for the trouble you’re experiencing with your tracking and order access. Please rest assured that we are looking into this matter right away and will reach out to you as soon as possible with an update.
Your trust is important to us, and we’re committed to resolving this for you as quickly as we can.
Cata Nutra scammers !!!!!!!!
They are scammers , you buy ones and they subscribe you. They sold me 360 pills i 1 month!!!! I blocked al my cards so it would stop . Tried refund and cancellation but to no avail.
August 16, 2025
Unprompted review
Reply from Catanutra
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand your frustration. Please rest assured that our products are authentic and we take your concerns very seriously.
We will review your account immediately and reach out to you as soon as possible to assist with your cancellation and refund request. Your satisfaction matters to us, and we want to make this right.
THIS COMPANY IS A SCAM THEY EVEN…
THIS COMPANY IS A SCAM THEY EVEN PROVIDE TRACKING, WHICH IS ALSO A LIE. THEY WERE TRYING TO CHARGE ME FOR A SUBSCRIPTION THAT I DIDN’T SIGN UP FOR. I CONTACTED THEM EMAIL TO CANCEL AND THEY INSTEAD TRIED TO PUT ME ON A DIFFERENT SUBSCRIPTION. So I canceled. My card to stop them very shady. Stay away. I waited for almost a month to even receive it. Never even got the product.
July 24, 2025
Unprompted review
Reply from Catanutra
Thank you for sharing your concerns with us. We’re truly sorry to hear about your experience and the frustration it has caused. Please rest assured that our products are authentic and we do not intend for any customer to feel misled or inconvenienced.
We will look into your order immediately and reach out to you directly to help resolve this matter as quickly as possible. Your satisfaction is very important to us, and we want to make this right.
I bought the product online and paid on…
I bought the product online and paid on 16 July 2025 I still have not received my product. It’s a pure scam . My money is gone please don’t trust this website
July 16, 2025
Unprompted review
Reply from Catanutra
Thank you for reaching out. We’re truly sorry for the delay you’ve experienced and completely understand your frustration. Please be assured that our products are authentic, and we will be looking into your order right away to see what happened.
Our team will reach out to you directly as soon as possible with an update and to assist you further in resolving this. Your satisfaction is very important to us, and we want to make this right.
CATA NUTRA - the worst company you can buy products from!!
Cata Nutra - bad customer service and the worst shipping!
July 28, 2025
Unprompted review
Reply from Catanutra
Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the frustration this delay has caused. Please be assured that our products are authentic, and we are already reviewing your order and tracking details to understand what happened.
Our team will reach out to you directly as soon as possible with a clear update and to assist you further. We truly appreciate your patience while we work to resolve this for you.
Never received order and keep charging…
Never received order and keep charging me for subscription I didn’t agree to. No refund and no contact number.
August 13, 2025
Unprompted review
Reply from Catanutra
Thank you for reaching out. We’re truly sorry to hear about your experience and understand how frustrating this must be. Please rest assured that our products are authentic, and we are urgently reviewing your order and subscription issue.
Our team will reach out to you directly as soon as possible with an update and to assist in resolving this matter. We appreciate your patience while we work on this for you.
Order did not arrive at all and they…
Order did not arrive at all and they managed somehow to withdraw money for a follow up order which I didn't made!!
Full scam
August 12, 2025
Unprompted review
Reply from Catanutra
Thank you for bringing this to our attention. We’re very sorry for the trouble you’ve experienced and understand your concern. Please be assured that our products and services are authentic, and we are reviewing your order details and the subscription charge as a priority.
Our team will reach out to you directly as soon as possible with further assistance and to help resolve this matter. We truly appreciate your patience.
Order never arrived
Order never arrived, they dont offer a solution or a refund, and charge you for a subscription that it is easy to see on the website and misleading people. I have emailed customer service several times to cancel it as how A I suppose to pay for something for a second time if I did not get the first one. They dont want to give you your money back and the only way is ckaiming with your bank
July 11, 2025
Unprompted review
Reply from Catanutra
Thank you for reaching out. We’re truly sorry to hear about your experience and understand how frustrating this must be. Please be assured that our services are authentic, and we are carefully reviewing your order and subscription concern.
Our team will contact you directly as soon as possible to provide further assistance and help resolve this matter. We sincerely appreciate your patience while we work on this for you.
Terrible company mislead me by there…
Terrible company mislead me by there website that they where local they are in china and my package was supposedly shipped a month ago but tracking shows me nothing . There is no number for these people so I messaged them . I recommend to stay away from this place. A very shady business.
July 1, 2025
Unprompted review
Reply from Catanutra
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration this has caused. Please know that we are currently looking into your order and tracking details, and our team will reach out to you as soon as possible with an update.
We truly appreciate your patience and the opportunity to resolve this for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.