Catawiki Reviews 136,205

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I have received the watch in perfect, brand‑new condition, exactly as described and with the warranty card included. I appreciate the seller’s honesty and professionalism. Despite the delivery delay... See more

Rated 5 out of 5 stars

This was the first time I purchased a loose gem and everything was exactly as stated in the listing. The seller was very kind in answering all my questions and explained everything I had questions abo... See more

Rated 5 out of 5 stars

I recently purchased this painting, and I couldn’t be happier with it. The quality is outstanding, the colors are vibrant, and the details are even more beautiful than I expected. It looks perfect in... See more

Rated 5 out of 5 stars

I had been searching for MONTHS- world wide, for a 1884 (affordable) first edition of that Holy Grail of Fin de Siecle French literature, the decadent masterpiece: "A Rebours" by J.K. Huysmans. I FINA... See more

Company details

  1. Online Auction Service

Written by the company

Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

136K reviews

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Rated 5 out of 5 stars

Brilliant auction site

Brilliant auction site, accurate descriptions and verified products. I’ve bought a couple of things which arrived well packaged and very swiftly from the sellers. Photos on the site are clear and the site is easy to use.

June 17, 2026
Rated 5 out of 5 stars

Very satisfied with this Catawiki…

Very satisfied with this Catawiki purchase. Since technical specifications were crucial to me, I verified the IGI report number on the official website, and everything is 100% correct and certified. The 1.03ct oval diamond has superb quality and brilliance on the 14k gold setting. Flawless shipping process. I will definitely buy from this seller again in the future!

June 17, 2026
Catawiki logo

Reply from Catawiki

Dear Mrs. Simoes,

Thank you so much for your fantastic and detailed review! We are absolutely thrilled to hear that you are very satisfied with your purchase.

When it comes to high-value items like a 1.03ct oval diamond, technical specifications and authenticity are absolutely crucial.

We are also glad to hear that the shipping process was flawless and that you had such a great experience with the seller. Building that level of trust within our global community is incredibly important to us.

Thank you again for your trust in Catawiki, and we look forward to welcoming you back to many more successful auctions in the future!

Rated 1 out of 5 stars

I just want to restore access to my account.

The service is really terrible. My account is currently restricted and I need to restore it, but they just keep referencing the help center. What's the point of that?!

June 17, 2026
Unprompted review
Catawiki logo

Reply from Catawiki

Hello Daniel,

Thank you for your answer. We understand that you require further information on this matter.

Your case will be forwarded to our Customer Experience team. You can expect to have an email from them about this inquiry in your inbox very soon.

Please, make sure to also check your SPAM inbox.

To access our Help Center, please click on this link:
https://www.catawiki.com/en/help

Rated 5 out of 5 stars

I bought in a week more than 3 items.A…

I bought in a week more than 3 items.A women's watch,a man's bracelet and an ancient pendant.Very understandable app.Clear deals and everything explained.I didn't have any experience of buying stuff from around the world but Catawiki, guide you step by step and everything seems really easy.Excellence customers service.They are there to explain to you everything and gives you solution for everything.100% recommended.The people here are professionals!!!

June 17, 2026
Rated 1 out of 5 stars

Very bad

Very bad, seller sold fake shit and i bought protection so i payed extra for that and still got a replica console…fake as hell…

Never buy buyers protection because it only cost money…catawiki does nothing against fake advertisement en fake use of console name…

Never buying here again, its a disgrace…scammers

June 10, 2026
Unprompted review
Catawiki logo

Reply from Catawiki

Hi Robert,

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how disappointing it is to receive an item you believe is not authentic.

We take concerns about authenticity very seriously. On Catawiki, every item is reviewed by one of our experts before it is offered for auction, and we also have processes in place to investigate cases where a buyer believes an item may not match its description.

Buyer Protection is designed to support customers in situations like this. If you have not already done so, we encourage you to report the issue directly through your order so our Customer Service team can review the case and investigate further with the seller.

If there's something specific you’d like us to look into, our support team is here to help. You can always reach us via our Help Centre:
https://www.catawiki.com/en/f/help/contact-us

We appreciate your frustration and regret that your experience has led you to feel this way about the platform. If needed, our team will be happy to take another look to ensure your case is properly assessed.

Warm regards,
Catawiki Webcare Team

Rated 4 out of 5 stars

Trustworthy experience

They have own experts which makes decisions easier and you have a better experience when not having to wonder if the objects are real or fake. It is also easy to use the pages and the actions are easy to follow.

June 16, 2026
Rated 1 out of 5 stars

I bought an “Ancient Roman gold gilding…

I bought an “Ancient Roman gold gilding pendant” from AA-Antiques-Antiquities hoping it will be as described.
When i received it was obviously not gold gilded otherwise silver.
No added documentation to confirm authenticity.
I wrote a feedback about false information and i start getting angry and insulting messages from the seller.
She even forced the catawiki to remove my feedback.
In the end its very obvious that catawiki does not care about customers rights and are protecting sellers with fake information.
How it can be that you buy gold and get silver and thats ok ?

March 19, 2026
Unprompted review
Catawiki logo

Reply from Catawiki

We are very sorry to hear that you had such a bad experience with our service. We would like to investigate this purchase and the seller further so we can assist you and resolve the situation as soon as possible.

We have sent you a request for more information and hope to hear from you soon.

Thank you, and have a good day.

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