Catboxes Reviews 

13
•
TrustScore 4.5 out of 5

4.3

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Company details

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New and used items. All used items are 100% tested before they are sold. Buy with confidence on Facebook Marketplace or eBay* Shipped items go with Evri or Parcelforce. * Ebay prices include shipping within the UK


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4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

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1-star

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4.3

All reviews

(13)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 experience

Quick delivery, quick responses, and the product is in great condition, even left a lil sweet treat! Very happy with the service

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered something from this firm it…

I ordered something from this firm it was faulty so I contacted them they were very unhelpfull and quite rude they refused to accept it didn't work never again would I buy from them as it's faulty they told me to pay for shipping back to them be carefull the charger was advertised to work with xbox series x and ps5 I have an box series x the charger charges a 3rd party controller but it won't charge 2 different original x box controllers 1 of which was brand new out of a box I got told by them both my controller's were faulty as for gloating I'll I said was enjoy the 1 star review a vendetta and rampage really all i want is a refund I've had to pay postage to get the faulty product and have to pay again to send it back is unfair the postage will cost more than the faulty product itself using her husband as an excuse if it was a private sale while put it through the business name cat boxes

October 3, 2025
Unprompted review
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Reply from Catboxes

So, to clarify, this person bought something from me on Vinted (something I was selling privately for my husband and has nothing to do with my business). He says it is faulty, but contradicts himself by saying it works. It is a charger for Xbox controllers, and he is stating that it charges some of his controllers but not all of them. This tells me that there is a problem with some of his controllers, as the charger is clearly working. I asked him to return it to me, but he started to get aggressive and was demanding a refund. I advised him that I would issue a refund once I received it back to me and that it clearly wasn’t faulty. He carried on trying to argue with me, but I simply told him I wouldn’t be engaging in any more discussion, and he’d receive a refund on return of the charger. He has now taken it upon himself to hunt my business down and take a vendetta out on me, and go on a rampage. He has sent me gloating messages on Vinted that he has left this review and has started to harass me. I have reported this individual to both Vinted and Trustpilot. I will still send him his refund once he sends the item back to me.

Rated 5 out of 5 stars

Great service!

Thank you for a straightforward transaction with fantastic communication... Delivered exactly as expected with a little sweet treat! :)

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Bought from Helen at CatBoxes a few times and always found the items to be exactly as described and cheaper than the alternatives. Great service, whether collection or delivered and always described perfectly. Would highly recommend and will be back to buy more again soon!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Giving Facebook sellers a good name

I took a chance and bought a rather expensive coffee machine from Catboxes using Facebook Marketplace for a substantial saving. Helen is very quick to answer messages, clearly values her business and customers. Picked up the machine and it was exactly in the great condition promised. Have used a few times since for console controllers - always delivers quality items.

June 22, 2023
Unprompted review

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