Catered Ski Chalets Reviews 

271
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So far so good. I have just booked a catered chalet for Easter next year with Will Coleman. He has been very helpful and his communication has been excellent. Lets hope the trip goes as smoothly as... See more

Rated 5 out of 5 stars

We are a group of 14 which can sometimes cause problems, but after speaking to Claire i soon realised nothing was too much trouble. I gave her a long list of our requirements & the chalets she short... See more

Rated 5 out of 5 stars

Flora helped us find a holiday for February 2021. She came up with good suggestions based on our dates and recommended one we hadn’t actually considered as we’re not aware of it but have now booked as... See more

Rated 5 out of 5 stars

I gave Catered Ski Chalets a pretty impossible task, to find a ski holiday for our group at very short notice and my operative (Kirstie) responded brilliantly. Within 48 hours we were booked and re... See more

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4.9

Excellent

TrustScore 5 out of 5

271 reviews

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4.9

All reviews

(271)

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Rated 5 out of 5 stars

Really helpful

Really helpful! Will has been great and answered 1 millions questions for me and helped me book this holiday!

January 30, 2019
Unprompted review
Rated 5 out of 5 stars

Kirstie was fantastic

Kirstie was fantastic. Booked a last minute ski trip for my cousin and I. Kirstie couldn't have been more helpful. Very personable, professional and catered to our requirements.

Thanks again.

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Quick to organise a package for my…

Quick to organise a package for my girlfriend and I during a flash sale. Then was passed on to an equally helpful Will who firmed things up with us. Looking forward to going in Easter and backing up the excellent customer service thus far.

December 23, 2018
Unprompted review
Rated 5 out of 5 stars

An easy holiday booking process, with no hidden extras

I confirmed our booking for a ski holiday next February earlier today and can report everything went smoothly, and was handled very professionally by Matt, on behalf of Catered Ski Chalets. After a couple of emails and a phone call all my questions were answered, and I was impressed with the way the job was handled. I would certainly recommend using this company, and would like to thank Matt again for his assistance.

December 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great service from Catered Ski Chalets…

Great service from Catered Ski Chalets with Jasmine spending the time to find us the right place in the right resort at a good price. She even managed to get the single supplement waived. Will certainly use again

December 21, 2018
Unprompted review
Rated 5 out of 5 stars

Will Coleman was fantastic for the second year running!

We booked our second ski holiday with Will Coleman, after an amazing holiday he booked for us the previous year. The chalet that he recommended last year was absolutely perfect, and so we've taken another of his recommendations. Very professional, and a pleasure to deal with.

December 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great service, found us the perfect holiday!

I came across the company after hours of searching and sending off enquiries. I was booking for a large group and it was tough to find somewhere suitable and within price range. Will from catered chalets called me and was super helpful. He found me loads of great options, gave me advice and stayed in touch regularly. We changed our minds a few times and this wasn’t a problem for Will, he kept searching and found us something perfect. He even managed to negotiate half price transfers for us. I highly recommend!

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

Will Coleman has been amazing

Will Coleman has been amazing. From the minute he answered the phone he was helpful and polite and asked all the right questions to be able to ascertain what we were looking for. He was honest and open and explained the set up at Interactive Resorts so that I could make my own decision. He is a credit ot your company and I would definitely book through you again.
Thanks.

December 6, 2018
Unprompted review
Rated 5 out of 5 stars

Great service from Georgia

Great service from Georgia, the whole experience was simple from start to finish. She took on board what the 6 of us were looking for and came up with some great options. Easy payment system too. Will definitely use again!

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

Helpfull and easy to book

They made it very easy to book and make changes .I was trying to book a group of 22 people all with different requests .
They were very helpful and understanding and I look forward to our weeks skiing.

October 30, 2018
Unprompted review
Rated 5 out of 5 stars

Had not heard of Interactive Resorts…

Had not heard of Interactive Resorts before coming across them on a broad online search. Quickly 'Googled' them to find that they had decent reviews so thought I would give them a go as I was finding it hard to source a holiday based upon my requirements.

As soon as I made contact, a very professional and 'happy to help' Georgia responded. I was looking for a small catered chalet for myself, my wife and my son (whom has not been skiing before). All of my requirements were taken on-board and very quickly options were put to me. After many more requirement changes and confirmation on details we landed on the right one. It was booked with great ease with all 'paperwork' being completed online. I could not be happier !!.

Georgia even helped me source ski lessons for my son. Again options were given to me on what was available. The one that I favoured was not responding. I asked Georgia again for help. She did not need to do this for me as Interactive were not benefitting in any way. However, she tracked down the company (small family run affair) via Instagram and they responded to me within a day !!. Totally over and above what they needed to do but it was never seen as an imposition to them. She even followed up with me to see if I had managed to source lessons. What a star !!.

Would I use Interactive again, based upon my one and only experience to date this would be an absolute YES !! I cannot recommend them highly enough. Georgia you were great and deserve a pat on the back !!

Thanks.

October 4, 2018
Unprompted review

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