So far so good. I have just booked a catered chalet for Easter next year with Will Coleman. He has been very helpful and his communication has been excellent. Lets hope the trip goes as smoothly as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are a group of 14 which can sometimes cause problems, but after speaking to Claire i soon realised nothing was too much trouble. I gave her a long list of our requirements & the chalets she short... See more
Flora helped us find a holiday for February 2021. She came up with good suggestions based on our dates and recommended one we hadn’t actually considered as we’re not aware of it but have now booked as... See more
I gave Catered Ski Chalets a pretty impossible task, to find a ski holiday for our group at very short notice and my operative (Kirstie) responded brilliantly. Within 48 hours we were booked and re... See more
Company details
Contact info
4th Floor Unit 25 The Coda Center, sw6 6aw, London, United Kingdom
- 020 3080 0202
- sales@catered-ski-chalets.co.uk
- catered-ski-chalets.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Really helpful
Really helpful! Will has been great and answered 1 millions questions for me and helped me book this holiday!
jasmine searched my requirements and…
jasmine searched my requirements and came back with some great options. Got exactly what I wanted.
Thanks
Well looked after!
Great - Kirstie stayed on the case and found us a suitable place, meeting our requirements!
Georgia came up with an attractive…
Georgia came up with an attractive chalet that seems to tick a lot of boxes, not least an attractive price. Also very prompt in responding to queries etc.
Very fast efficient helpful service…
Very fast efficient helpful service from Matt. Also the live chat is excellent. Hope the holiday lives up to their great service
Kirstie was fantastic
Kirstie was fantastic. Booked a last minute ski trip for my cousin and I. Kirstie couldn't have been more helpful. Very personable, professional and catered to our requirements.
Thanks again.
Quick to organise a package for my…
Quick to organise a package for my girlfriend and I during a flash sale. Then was passed on to an equally helpful Will who firmed things up with us. Looking forward to going in Easter and backing up the excellent customer service thus far.
An easy holiday booking process, with no hidden extras
I confirmed our booking for a ski holiday next February earlier today and can report everything went smoothly, and was handled very professionally by Matt, on behalf of Catered Ski Chalets. After a couple of emails and a phone call all my questions were answered, and I was impressed with the way the job was handled. I would certainly recommend using this company, and would like to thank Matt again for his assistance.
Great service from Catered Ski Chalets…
Great service from Catered Ski Chalets with Jasmine spending the time to find us the right place in the right resort at a good price. She even managed to get the single supplement waived. Will certainly use again
Great service from Will
Efficient, helpful and professional. Helped find a great chalet, and will use again.
The booking process was super smooth…
The booking process was super smooth with Kirstie. Let's hope the trip is fab. Chalets look great. Sarah
Georgia is super efficient
Georgia is super efficient. Suggested a resort I had not thought of booking which sounds much better than the one I had in mind. Highly recommend.
Thomas was super helpful …
Thomas was super helpful and really quickly understood what we were looking for, came up with great options and addressed our queries.
Very happy to recommend.
Will Coleman was fantastic for the second year running!
We booked our second ski holiday with Will Coleman, after an amazing holiday he booked for us the previous year. The chalet that he recommended last year was absolutely perfect, and so we've taken another of his recommendations. Very professional, and a pleasure to deal with.
I received great service from sales…
I received great service from sales team. Jasmine was extremely helpful and found great options for me that suited my needs. Thank you Jasmine!!! :-)
Great service, found us the perfect holiday!
I came across the company after hours of searching and sending off enquiries. I was booking for a large group and it was tough to find somewhere suitable and within price range. Will from catered chalets called me and was super helpful. He found me loads of great options, gave me advice and stayed in touch regularly. We changed our minds a few times and this wasn’t a problem for Will, he kept searching and found us something perfect. He even managed to negotiate half price transfers for us. I highly recommend!
Will Coleman has been amazing
Will Coleman has been amazing. From the minute he answered the phone he was helpful and polite and asked all the right questions to be able to ascertain what we were looking for. He was honest and open and explained the set up at Interactive Resorts so that I could make my own decision. He is a credit ot your company and I would definitely book through you again.
Thanks.
Great service from Georgia
Great service from Georgia, the whole experience was simple from start to finish. She took on board what the 6 of us were looking for and came up with some great options. Easy payment system too. Will definitely use again!
Helpfull and easy to book
They made it very easy to book and make changes .I was trying to book a group of 22 people all with different requests .
They were very helpful and understanding and I look forward to our weeks skiing.
Had not heard of Interactive Resorts…
Had not heard of Interactive Resorts before coming across them on a broad online search. Quickly 'Googled' them to find that they had decent reviews so thought I would give them a go as I was finding it hard to source a holiday based upon my requirements.
As soon as I made contact, a very professional and 'happy to help' Georgia responded. I was looking for a small catered chalet for myself, my wife and my son (whom has not been skiing before). All of my requirements were taken on-board and very quickly options were put to me. After many more requirement changes and confirmation on details we landed on the right one. It was booked with great ease with all 'paperwork' being completed online. I could not be happier !!.
Georgia even helped me source ski lessons for my son. Again options were given to me on what was available. The one that I favoured was not responding. I asked Georgia again for help. She did not need to do this for me as Interactive were not benefitting in any way. However, she tracked down the company (small family run affair) via Instagram and they responded to me within a day !!. Totally over and above what they needed to do but it was never seen as an imposition to them. She even followed up with me to see if I had managed to source lessons. What a star !!.
Would I use Interactive again, based upon my one and only experience to date this would be an absolute YES !! I cannot recommend them highly enough. Georgia you were great and deserve a pat on the back !!
Thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



