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Rated 5 out of 5 stars

Paul has been servicing our equipment for the entire time I’ve been with the company and I can hand on heart say he is a credit to caterglobe. Highly professional and really friendly, there’s neve... See more

Company replied

Rated 5 out of 5 stars

Paul is always super helpful and attend very quick when when thing go bad. I always choose caterglobe whenever possible as I believe thing gets fixed quickest. Great communication with customer servi... See more

Company replied

Rated 5 out of 5 stars

Noel, is always very helpful… he is always patient with our staff, when they ask questions….and never fails to fix whatever we broke… thank you for your care and service to our equipment.

Company replied

Rated 5 out of 5 stars

Paul is great, super friendly and always shows up with a smile on his face and gets the job done! Really reliable and will always explain what needs fixing and what might have caused it

Company replied

Company details

  1. Restaurant Supply Store
  2. Bakery Equipment
  3. Commercial Refrigeration
  4. Commercial Refrigerator Supplier
  5. Food Machinery Supplier
  6. Machine Maintenance

Written by the company

Caterglobe is your trusted partner for professional catering equipment supply and servicing that is tailored to suit your budget. Specialising in the sale and maintenance of commercial kitchen spaces, we offer a wide range of services, from single appliance installations and fridge repairs to complete kitchen installations. Our dedicated team is committed to meeting your specific requirements with precision and efficiency. Our services cover a diverse range of equipment crucial to the functioning of commercial kitchens, including bread slicers, provers, fridges, fryers, ovens, and ice machines. With a focus on quality and reliability, Caterglobe ensures that your kitchen equipment operates seamlessly, allowing you to concentrate on the core aspects of your business. At Caterglobe, we understand the importance of a well-maintained kitchen environment for the success of your operations. Our skilled professionals bring expertise to every job, ensuring that your appliances and systems are in optimal condition.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The engineer

The engineer, Noel was working hard and he did everything well. Thank for him!

April 16, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for taking the time to leave this. Noel will be really pleased to hear his work made the impression it did. That level of care and effort is what we expect from everyone on the team. See you next time.

Rated 5 out of 5 stars

Engineer was very friendly and fixed…

Engineer was very friendly and fixed the issue we had promptly

April 4, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you. A friendly engineer who sorts the problem without fuss is exactly what the job calls for. We will make sure this gets back to the engineer who attended. See you next time.

Rated 5 out of 5 stars

Leo feedback

Leo was super helpful and kind, and fixed our ice machine fast. Thank you!

- GAIL's Kingston

April 2, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for this. Leonardo will be pleased to hear the visit went so well. A fast fix on refrigeration makes a real difference when your service depends on it. We will pass your words on to him.

Rated 5 out of 5 stars

The engineer came in to fix an issue in the dishwasher

The engineer came in to fix an issue in the shop dishwasher. Great with communication and helping understand what can be done to avoid issues in the future.

April 1, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for taking the time to leave this. Good communication during a repair visit makes a real difference, and it is great to hear our engineer took the time to explain things clearly and share some practical advice for the future. We will pass your feedback on to him. Call us anytime you need us.

Rated 5 out of 5 stars

Amazing

Amazing
Professional
Very supportive

March 31, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you — really appreciate you taking the time to leave this. Professional and supportive is exactly what we aim for. We are here whenever you need us.

Rated 5 out of 5 stars

Job well done e

Paul always provide very good service . He’s very efficient and make sure job is well done even if it need more time. Very helpful as well. Today job went quick and sorted fast

March 31, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for the brilliant feedback about Paul. His approach to getting the job done properly, regardless of how long it takes, is exactly the attitude we want from our team. Good to hear today's visit was a quick one on top of that. We are lucky to have him.

Rated 5 out of 5 stars

Leo and Alec came to fix our ice…

Leo and Alec came to fix our ice machine and it was done so quickly. Both very friendly and even done an extra small task on the side for me

March 31, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for this. Leo and Arek will be really pleased to hear the ice machine repair went so smoothly, and it is great to know both engineers left a strong impression. Going the extra mile on that additional task is exactly the kind of service we want to deliver. Glad you are back up and running.

Rated 5 out of 5 stars

Paul is a credit to your company.

Paul has been servicing our equipment for the entire time I’ve been with the company and I can hand on heart say he is a credit to caterglobe.

Highly professional and really friendly, there’s never been a job too big or too small for him and we genuinely appreciate everything he’s done for us.

March 2, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

This means a great deal, thank you. Paul has built a genuine relationship with your site over the years, and feedback like this reflects exactly the kind of engineer he is. No job too big or too small is not just a phrase with Paul, it is just how he works. We are lucky to have him, and glad you are too.

Rated 5 out of 5 stars

Friendly reliable service

Paul is great! He always provides a friendly and efficient service. We can always rely on him to fix whatever is broken be it a fridge, unox over or dishwasher!

March 30, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for this. Paul will be really pleased to hear he is looked upon so well across such a range of equipment. Knowing a familiar, reliable engineer is on the other end of the phone makes a real difference in a busy kitchen, and that is exactly what we want for our customers. We will pass this on to him.

Rated 5 out of 5 stars

Paul is always super helpful and …

Paul is always super helpful and attend very quick when when thing go bad. I always choose caterglobe whenever possible as I believe thing gets fixed quickest. Great communication with customer service.

March 27, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for this – Paul will be really pleased to hear it. Knowing he is a reason you come back to us means a lot, and a fast response when things go wrong is exactly what we focus on. Good communication should be a given, so it is great to know the team is getting that right too. We look forward to being there whenever you need us.

Rated 5 out of 5 stars

Paul is great

Paul is great, super friendly and always shows up with a smile on his face and gets the job done!
Really reliable and will always explain what needs fixing and what might have caused it

March 26, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Really appreciate you taking the time to leave this. Paul will be pleased to hear it – he takes real pride in keeping customers informed about what was wrong and why, not just getting the job done and leaving. Reliability and that kind of transparency matter a lot in a busy kitchen. Thank you for trusting us with your equipment.

Rated 5 out of 5 stars

Dishwasher

Very friendly service

March 25, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for the kind words. Really glad we could get your dishwasher sorted. We will pass this on to the engineer who attended. Call us anytime you need us.

Rated 5 out of 5 stars

Fast and reliable service

Caterglobe Ltd fixed our bakery oven quickly and efficiently. The engineer was professional, arrived on time, and got everything working perfectly. Really reliable service — highly recommend!

March 24, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for the recommendation. On-time, professional, and sorted first visit — that is what every commercial kitchen deserves. We will pass your feedback on to the engineer who attended. Call us anytime something comes up.

Rated 5 out of 5 stars

Noel as very helpful

Noel as very helpful, explained all issues in detail. Thank you! ☺️

March 24, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for the kind words. Noel takes real care to explain what he has found and why — he knows that understanding the issue matters as much as fixing it. Really pleased he made the visit worthwhile. We are here whenever you need us next.

Rated 5 out of 5 stars

Leo and Eric come to Elephant Park…

Leo and Eric come to Elephant Park Gails Bakery, quick and efficent very helpfuk

March 24, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for this — Leonardo and Arek will be really glad to hear it. Getting in and out of a busy Gails site quickly without disrupting the kitchen is exactly the kind of job he takes seriously. Great to be working with you at Elephant Park.

Rated 5 out of 5 stars

Great service

Paul fixed our ice machine today, very quickly - great and fast service, 100% recommend

March 23, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for taking the time to leave this. Paul will be really pleased to hear the job landed so well — getting an ice machine back up quickly matters, and he knows it. Fast and reliable is exactly what we aim for. Call us anytime you need us.

Rated 5 out of 5 stars

Swift arrival and great service

Swift arrival and great service. Noel was very helpful and solved the issue with our oven very quick. He also stayed a bit longer to check if all is working. Great service

March 20, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for sharing this. An oven fault is a time-sensitive problem, and we are pleased that Noel arrived quickly and saw it through properly. Staying on to confirm everything was working is the right call — not an afterthought. We will pass your feedback along to him.

Rated 5 out of 5 stars

Caterglobe always provide fast…

Caterglobe always provide fast efficient service. The team are always helpful. Highly recommend

March 20, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for the recommendation. Fast, reliable service is the standard we hold ourselves to every time. We appreciate your continued support and look forward to being there whenever you need us.

Rated 5 out of 5 stars

Always so friendly and helpful when on…

Always so friendly and helpful when on site.
Any questions we have it’s always explained to the fullest.
Couldn’t ask for anything better.

March 20, 2026
Unprompted review
Caterglobe Ltd. logo

Reply from Caterglobe Ltd.

Thank you for this. Taking the time to explain things properly is part of how we work — a well-informed team on your end means fewer problems down the line. We are glad that it comes through during visits.

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