I’ve ordered four packs of large candles which arrived promptly. When unpacking the lot, it turned out that the contents of one pack where mostly damaged (this wasn’t visible from the outside as the... See more
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I paid approximately £5 per bag for 2 bags of cat litter. When I received them they had £1.79 printed onto the design graphic. Not the deal I thought it is. Update. After communicating with the com... See more
Shocking - waited for my order , nothing emailed them to be told stock issues order cancelled Item still showing as available on their web site aswell Crap customer service
Good: Correct goods, promptly delivered, emailed queries answered promptly. Not so good: Invoice supposed to be sent with acknowledgement email - never found it; delivery was in two halves on two d... See more
Company details
Written by the company
All of your favourites in bulk sizes
Contact info
Unit 7 The Hermitage Business Park, sn138dt, Box, United Kingdom
- 03330 905617
- sales@cateringpacks.co.uk
- cateringpacks.co.uk
Fast delivery and very happy with…
Fast delivery and very happy with purchase.
Paid for item undelivered
Ordered and purchased item on 4th Feb it still has not arrived and I have had no response to emails or phone messages requesting refund. Very poor customer service.
Great prompt service
Well packed, arrived promptly and great quality product.
Absolutely terrible product mattress…
Absolutely terrible product mattress protector, arrived damaged that was bad enough, then won’t provide return label for refund, emails stopped no communication. Never again be warned . Service is worse than the product
The shopping and delivery experience…
The shopping and delivery experience was excellent. I thought the 13.20 tip was excessive and I have no idea what the extra6.60 additional charge was. Too pricey for me.
Good sevice, poor shelf life
Great service quick and efficient, just a little annoyed that the date runs out in less the month o have brought from other companies that give a year shelf life on the butters. Won’t be order from here again as I think that is a cheat.
Great prompt service
Very disappointed as the bullion I…o
Very disappointed as the bullion I ordered
Ran out of date last August I would
Like my money back please,I can send
Any details you require form me
I await your response
I never received my order
Very prompt service
Bought a 12 pack of glass pepsi max…
Bought a 12 pack of glass pepsi max bottles for my daughter for Christmas she had asked for her own pepsi max instead of sharing it with the rest of the house hold. It arrived really quick and she was thrilled one of her favourite pressies!! 😀
Delivery boxes unsuitable
The boxes they were delivered in were a little flimsy but the containers were intact.
good quality products
good quality products, well stocked. Not quite 5 star as some prices seem a bit high.
First order experience
This order is my first with Catering Packs, and I have to say the experience was easy and fast.
Goods arrived quickly and were packed well, exactly what I ordered.
I will definitely use this company again.
We will be using them in the village…
We will be using them in the village hall. Much more hygienic than washing and reusing China cups
Recommended
Product was as described and adequately packed. Delivery was free and in a reasonable time frame.
Recommended supplier.
Will never but from them again, stay clear
I placed an order on 18th December, due to be delivered between 24-29 Dec. Nothing and no communication from them. Turned out the courier had wrong address. Neither them nor DX Express bothered to contact me. After few rebooking with the courier, I am still waiting as of 6th Jan. No help or support from Catering Packs in resolving this apart from a pathetic email. Won't buy from them again. Awful. As for the couriers, behaviour beggars belief. I thought Hermes were bad, I found worse.
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