Cavallomoda Reviews 48

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience of buying my first handbag from Cavallo Modawas a nice experience. I rang on three occasions for help and spoke to Andrea who was most helpful, efficient, did what she said she would do... See more

Company replied

Rated 4 out of 5 stars

Nice well made leather handbag at good value offer price although I would have preferred a more textured look to the leather. (It was difficult to see from the picture in the advertisement). Order w... See more

Company replied

Rated 5 out of 5 stars

This handbag is lovely, I chose the tan leather and I was not disappointed. The quality of the workmanship is superb, the packaging was very good. I was very impressed with the updates re delivery and... See more

Company replied

Rated 5 out of 5 stars

My wife saw an advertisement in The Telegraph for a handbag which she liked and said the special was too good to miss. Ordering the handbag and getting the price quoted was easy. The bag arrived a... See more

Company replied

Company details

  1. Handbags Shop

Information provided by various external sources

Hand-made, luxury Italian-inspired leather handbags and accessories


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Lovely bag

Lovely bag , just right

December 19, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the lovely review Mr Peregrine. Have a great Christmas!

Rated 5 out of 5 stars

Bergundy handbag

Had an offer in the daily telegraph, & as a result bought the burgundy handbag. Delighted with the service given. Would like more offers.

December 17, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the great review Sylvia, we always have offers and discounts running; especially in the run-up to Christmas on our Facebook page and press ads, so keep an eye out and grab some bargains! We're glad you enjoyed the service!

Rated 5 out of 5 stars

The handbag is beautifully made I…

The handbag is beautifully made I cannot fault it.
As it is a Christmas gift from my son I'm not allowed to use it yet,
so it hasn't been used so far.
The navy colour is just the right shade for me, it will be very useful as I wear a lot of blue.
The bag was carefully packaged and delivered very quickly.
Thank you for an excellent service.

December 10, 2019
Unprompted review
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Reply from Cavallomoda

Thank you so much for the lovely review. These bags make wonderful Christmas gifts, we hope you get many years of happiness out of it!

Rated 5 out of 5 stars

Satisfied Customer

My wife saw an advertisement in The Telegraph for a handbag which she liked and said the special was too good to miss.
Ordering the handbag and getting the price quoted was easy.
The bag arrived as promised - packaging was excellent and the handbag arrived in prime condition.
This was my first contact with Cavallamoda and it was a good experience.
A company I would use again.

December 10, 2019
Unprompted review
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Reply from Cavallomoda

Thank you very much for the great review Mr Murdock, we hope your wife loves the bag! Have a lovely Christmas!

Rated 4 out of 5 stars

Nice well made leather handbag at good…

Nice well made leather handbag at good value offer price although I would have preferred a more textured look to the leather. (It was difficult to see from the picture in the advertisement). Order was delivered quickly in a few days.

December 9, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the great review!

Rated 5 out of 5 stars

My experience of buying my first…

My experience of buying my first handbag from Cavallo Modawas a nice experience. I rang on three occasions for help and spoke to Andrea who was most helpful, efficient, did what she said she would do and always return my call.i also spoke to a gentleman who was the same. I would finally like to say thank to everyone. The handbag I purchased was high quality and I am more than. I will deal with them again in the new year. Tricia Moores

December 9, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the great review Tricia. Our customer service team prides itself on providing a first rate experience for our customers. I have passed on your comments to Andrea and the rest of the team. Have a lovely day!

Rated 5 out of 5 stars

Ladies' gifts

The products were as advertised and of excellent quality. They were delivered promptly,

December 9, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the lovely review Joseph, we're glad your purchase was enjoyed!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, order came very quickly, quality very good

December 9, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the lovely review Susan!

Rated 5 out of 5 stars

Good service and product

Although I haven’t used it yet, it seems a very nice bag, beautifully packaged and delivered in a very reasonable time.

December 2, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the lovely review Irene!

Rated 5 out of 5 stars

Happy Customer

Please know that I was absolutely delighted with everything in regards to my experience with Cavallomoda.
I very much appreciated the excellent communication process and the speed at which I received my order.

Fantastic and a first class service!

November 21, 2019
Unprompted review
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Reply from Cavallomoda

Thank you so much for the lovely review Shona! We absolutely love this type of feedback. I'll pass your comments on to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very prompt service and delivery

November 20, 2019
Unprompted review
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Reply from Cavallomoda

Thank you Mrs Dallimer, we use Royal Mail for our deliveries but they tend to be very good with the delivery schedule. We're glad you had a pleasant experience with us.

Rated 5 out of 5 stars

straightforward ordering

straightforward ordering, prompt delivery

November 20, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the great review, we're glad everything went smoothly for you!

Rated 5 out of 5 stars

This is a well designed and well made…

This is a well designed and well made handbag. The price I paid was very competitive and I would recommend Cavallomoda.
THIS IS A GENUINE REVIEW BY A GENUINE PERSON!

November 14, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for taking the time out to review us, we appreciate any and all feedback from our customers. Have a great weekend!

Rated 5 out of 5 stars

Fast efficient

Fast efficient processing of order. Great quality product!

November 14, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the kind words, customer feedback is of paramount importance to us and is at the heart of everything we do, we're glad you enjoyed your purchase. Thanks again!

Rated 5 out of 5 stars

Beautiful handbag and first class…

Beautiful handbag and first class service. Beautifully packaged and arrived very quickly -and with a free pen! I felt very pampered when I opened the parcel . The bag is exquisite and unusual-obviously very special -and has been much admired.

November 14, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the great review Dorothy! Our colleagues in the warehouse definitely go that extra mile to ensure the packaging is first rate. We're incredibly happy that you love the bag, thank you so much for being such a wonderful customer!

Rated 5 out of 5 stars

Easy to order & delivery was within…

Easy to order & delivery was within stated time.
Excellent quality of handbag

November 13, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the great feedback Helen. We pride ourselves on the craftsmanship and attention to detail that goes into the creation of our bags, we're glad you're enjoying it!

Rated 5 out of 5 stars

The bag looks lovely but it’s for a…

The bag looks lovely but it’s for a birthday present to give in December, very pleased with the purchase

November 13, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for your review Mrs Burgess, our bags really do make excellent gifts. We hope the birthday girl enjoys it! If you'd like us to send a birthday card, drop us an email at info@cavallomoda.com and we'll be more than happy to do that for you.

Rated 5 out of 5 stars

Excellent quality

Fast delivery. Quality of products excellent.

November 13, 2019
Unprompted review
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Reply from Cavallomoda

Thank you for the lovely review Tabitha, very glad you're happy with your purchase!

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