Cavasa Reviews 78

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality, comfort, and stylish designs. Many people found the items to be exactly as described and were impressed with the material and printing, often noting that the quality exceeded their expectations. However, some people were dissatisfied with the order and delivery process, mentioning significant delays beyond the stated timelines, with some waiting several months for their items. There were also instances of unreceived orders, missing items from bundles, and a lack of communication regarding these delays, leading to frustration for some customers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the excellent quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Customers had ambiguous experiences with order. While some reviewers reported quick delivery, with orders... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers praise quick delivery, with... See more

Response time

Consumers find response times to be ambiguous. While some customers praise quick and friendly responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was hoping to buy two shirts for the Oasis gigs but noticed they were custom made and would take weeks to arrive. I reached out via the online chat to see if there was anything they could do. They... See more

Rated 5 out of 5 stars

A massive thanks to Callain - when I enquired about one of the special edition Oasis Mayo Jerseys' - 1 week before the concert in Croke Park! the ordering was seamless and I got my top a few days befo... See more

Rated 5 out of 5 stars

I ABSOLUTELY ADORE MY JUMPER!!!! Took a little over two weeks to arrive (as expected for a small company) so I was very happy with the speed. The quality of the sam fender jumper I got is unreal, it’... See more

Rated 5 out of 5 stars

Ordered the SF top and noticed the lead time was 4-5 weeks… the team pulled it out of the bag for me and managed to fulfil this order within a week and were incredibly helpful on chat. Top is absolut... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shambles.

Ordered on the 1st of February. Was told it would take 5-7 days for delivery. Still heard absolutely nothing about it over a month later. Wouldn’t recommend.

February 1, 2026
Unprompted review
Cavasa logo

Reply from Cavasa

Hi Patrick,

Thank you for your feedback.

We have reviewed our records and the only order placed on February 1st under the name Patrick was for the Galwayy sweatshirt. This item was clearly marked as a pre-order at the time of purchase, with a stated lead time of approximately 5 weeks.

As such, the delivery timeframe would have reflected the pre-order status, and we would not have communicated a 5–7 day delivery window for this item.

If you would like to discuss your order further, please feel free to contact us directly and we’ll be happy to assist.

Kind regards,

Rated 1 out of 5 stars

Ordered a jumper and it came and was…

Ordered a jumper and it came and was too small so returned it. Over a month later and I still have no refund. I have tried contacting them on 3 separate occasions and have not received a reply. I feel like I've been scammed.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Not received despite email informing me…

Not received despite email informing me that was on its way dated 10/12/2025

December 10, 2025
Cavasa logo

Reply from Cavasa

Hi Paul, this was despatched with an post which unfortunately can be unreliable at times.

We did include a free gift with your order due to your ongoing loyalty BTW

Rated 1 out of 5 stars

Very slow service

Very slow service. Messaged & the person who replied wasn’t v professional

December 16, 2025
Cavasa logo

Reply from Cavasa

Hi Sinead, this item arrived within the specified lead time on the product listing.

Rated 5 out of 5 stars

Comms were great throughout

Comms were great throughout. Admittedly delivery took longer than expected, but the high level of customer service assurred me that all would be well. And it was, the quality of my drill top far exceeded my hopes, it is top notch and I would order from Cavasa again without a doubt

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Not very happy

I ordered and payed for a tee shirt in April. Numerous emails back and forth I haven't received the tee by August. The final email was an ultimatum supply the ree or refund my money. I received my money 2 weeks later. That's why this company only gets one star.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Oasis - Mayo Jesery

A massive thanks to Callain - when I enquired about one of the special edition Oasis Mayo Jerseys' - 1 week before the concert in Croke Park! the ordering was seamless and I got my top a few days beforehand. Loved the white version and will be wearing it to Mayo games in the future (and hopefully another Oasis gig)

August 8, 2025
Unprompted review
Rated 4 out of 5 stars

Oasis inspired tops

Ordered 2 oasis inspired tops for my husband and son and was aware of a 4/5 week wait. I did have to send an email to get an update as it was nearing the 5 weeks. I had a response straight away to confirm they had been dispatched and they arrived 2 days after. Great customer service.Very pleased with the quality and my husband and son love them.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer sevice

Amazing customer service,quick and friendly response, helped me out massively by fast tracking my order so it was here in time for our daughters birthday. 100% recommended and will definitely use again.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant item

Brilliant item, item well made and fantastic communication. Item took a while to arrive as it was made to order but it’s worth the wait.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and products

What an amazing business to deal with, any questions I had were very quickly answered even on a weekend at 10pm! I reached out and they sorted any issues I had and they were so nice and easy to deal with, very friendly and went out of their way to ensure I had the best experience possible, small business have it tough in this time and I only have huge positives to say about this business, from start to finish they kept in touch and let me know what was happening, Great designs and fabrics, sizing is spot on and honestly so worth the money. I will deffo be a returning customer as you don’t get the personal service from a large company.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Really like the product

Really like the product. Was exactly as shown and described. Yesz they had a few problems with fulfilment during a very busy time but kept me updated every step and in a personal way not just a robotic delivery tracker. So appreciate that.

August 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look