Cavendish Cleaning Ltd Reviews 

73
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I would thoroughly recommend Cavendish Cleaning. They have done a superb job on a deep clean of my house. The team are professional and efficient. I will certainly use them again and can’t thank t... See more

Company replied

Rated 5 out of 5 stars

Signed up with them for our business and we are very pleased. With previous companies we felt like we could still do a better job ourselves but Cavendish have taken this problem away. We come into our... See more

Company replied

Rated 5 out of 5 stars

Cavendish Cleaning have been cleaning our house for three years and we are very happy with the service. All the ladies who have been here have been excellent and our current cleaner, Sarah, is very ef... See more

Company replied

Rated 5 out of 5 stars

Grace, from Cavendish cleaning is superb, a ray of sunshine around the offices. The site is very dirty, due it being a construction site in progress, with several contractors in muddy footwear... See more

Company replied

Company details

  1. Commercial Cleaning Service
  2. Cleaners
  3. Cleaning Service

Written by the company

Cavendish Cleaning Ltd is a local business based in Shrewsbury and is run by Directors Lisa and Carl Hazell. Lisa Hazell originally established Cavendish (D&C) Cleaning in January 2017 and due to the growth of the business changed the company name to Cavendish Cleaning Ltd in May 2019. The company was formed as there was a need for a cleaning business that provides a good, quality, and affordable service that Customers can rely on 100% of the time. We take pride in the fact that we never let our Customers down. Our team are always there when you need us. As an established company with an excellent record of providing Customer satisfaction, we never compromise on the quality or the service we offer. We believe that keeping Customers happy and providing them with the best service possible are essential to any business. This, of course, means that we ensure that our Cleaners are reliable, responsible, trustworthy, and punctual. Without our Staff, we wouldn’t be who we are. We offer short-term contracts so you do not have to worry about long-term obligations. Our staff are fully insured, police checked, reliable and trained to work on even the most challenging cleaning tasks. We serve customers in Shrewsbury and surrounding areas including the Shawbury, Bomere Heath, Wem, Baschurch, Condover, Atcham, Telford and Chester areas.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.7

All reviews

(73)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

A reliable efficient cleaning company

I would thoroughly recommend Cavendish Cleaning. They have done a superb job on a deep clean of my house. The team are professional and efficient.
I will certainly use them again and can’t thank them enough.

September 18, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you very much for your kind review. We have passed your comments onto the staff involved :)

Rated 5 out of 5 stars

I recommend this company

I recommend this company. They are very accommodating and the clearers are pleasant and carry out the cleaning to a good standard

May 13, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

Excellent Cleaning

All our cleans with Cavendish have been excellent. Cleaners are friendly, professional and take pride in their work ensuring our home is spotless afterwards. I look forward to our fortnightly cleans and cannot thank the team enough for making our busy lives a lot easier.

May 9, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

Reliable and professional

Signed up with Cavendish for our business premises and are so far very pleased with them. They have been reliable and have done a great job in a challenging environment.

May 1, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

Very impressed

We have recently started to use Cavendish Cleaning to undertake the cleaning at our company. Initial visit to assess our cleaning needs was both prompt and professional. Cleaning is of a very high standard and we have been very impressed with the level of communication received from them which is professional at all times. Would definitely recommend

April 30, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you very much for your kind review.

Rated 5 out of 5 stars

Cavendish - Shrewsbury - Mount

Helpful.
Proactive.
Reliable.
Responsible.
Trustworthy.
Organised.

April 25, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you very much for your kind review.

Rated 5 out of 5 stars

Superb service!!

Great service, company and staff! Always have a smile on their faces and provide a superb service.

April 28, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you very much for your kind review.

Rated 5 out of 5 stars

Excellent service, good customer care, reasonably priced

I've been using Cavendish Cleaning and their services for about 6 months now and, after a few initial hiccups, I can't fault their service -- I have one visit per month with just one staff member, and although I don't have a consistent staff member each time, I was made aware of this and I'm not worried about it! They arrive generally on-time and do a thorough job while they're here.

I receive an email 7 days before my clean to tell me when my timeslot is booked for, but if that timeslot/date is not suitable, it can attract a cancellation fee to re-arrange because its within the 7 day notice period. This took me by surprise a couple of times as I travel a lot (hence the initial hiccups!), but we've arrived at a solution now that seems to work well for both parties!

March 21, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your review, it is much appreciated.

Rated 5 out of 5 stars

Fixed our cleaning problems

Signed up with them for our business and we are very pleased. With previous companies we felt like we could still do a better job ourselves but Cavendish have taken this problem away. We come into our office after every clean and everything looks great and easy to communicate with.

April 29, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your review, it is much appreciated.

Rated 5 out of 5 stars

Excellent

Honestly such a great company! We have been using them for over a year now and our two weekly cleans help so much when working full time, I feel like I can keep on top of things so much better now. My house is always left immaculate and staff are so friendly. We’ve mostly had Beth and she’s excellent! Any queries I’ve had are sorted promptly and the company is easy to contact with a kind and efficient service!

April 29, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your review, it is much appreciated.

Rated 1 out of 5 stars

Avoid!

For the first month or so the same cleaner came every time and was fab - Eliza I believe. Since she left the company it has been a disaster. A no show twice with no communication or apology. The next session changed time on the day and was shortened to an hour with one cleaner and her friend and was charged the same (the friend did a lot of standing around asking what to do!). The final lady was very nice but again - 15 mins late with no head's up and left short of the two hours. Overall, the cleaners themselves are lovely but the head office seem to have no idea what's going on. Have cancelled my contract and will encourage others to avoid!!

January 24, 2025
Unprompted review
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Reply from Cavendish Cleaning Ltd

Hi Sarah. I'm so sorry, but we have only just been made aware of this review, and to say the least, I am very confused. We do pride ourselves in excellent customer service, so I feel that an explanation must be provided. When you first started with us, you were introduced to the main cleaner, Eliza, by Carl (Director) at the same time as going through the risk assessments, tasks, etc. As you said, this ran smooth for the first month. Unfortunately, following this, Eliza went on annual leave and left us with no notice, causing your regular visit to be unallocated. As you can imagine, to recruit a new member of staff for a fortnightly visit over the Christmas period was very difficult. In the interim, you had 2 staff (not friends) for 1 hour each. One of which was a regular domestic cleaner and the other was a commercial cleaner, who assisted to ensure that you had a visit. This may explain as to why she may have been asking her colleague what she could help with. We then found you a new member of staff that we managed to recruit, but as you mentioned, she was a "no show" on both occasions. We do receive notifications when staff do no arrive and we have policies to follow to ensure their safety. These matters were dealt with at the time and we can assure you that the member of staff is no longer employed by us due to this reason. All throughout a member of the team, Lisa, communicated with you with regards to offering alternative dates, but these were declined by yourself. On 17th January 2025, we found you a new member of staff, who was your new regular. After this visit you mentioned that the cleaner was 15 minutes late (although the schedule you received does say "PLEASE NOTE THIS TIME SLOT IS FOR GUIDANCE ONLY. THE SCHEDULE IS SHOWING THE EXACT DATE OF YOUR CLEAN, BUT THE TIME CAN VARY ON THE DAY DUE TO UNFORESEEN CIRCUMSTANCES"). We have not received any formal notification from you with regards to notice as you said that you wanted to put the services on hold for the time being. We will be in contact with you with regarding your contractual obligations.

Rated 5 out of 5 stars

High standard cleaning

I have Cavendish Clean for my business and would highly recommend them

June 3, 2024
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind review :)

Rated 5 out of 5 stars

Klaudia from Cavendish Cleaning has…

Klaudia from Cavendish Cleaning has recently been keeping our house tidy and sparkling. She is thorough, friendly, and punctual. We're very happy with this service in general and our previous cleaners have been really nice too.

April 2, 2024
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind words. We will pass this onto the member of staff.

Rated 5 out of 5 stars

Reliable, Professional Service

I use Cavendish Cleaning for my Business & Home. They are very reliable and do a great job. The cleaners are professional and friendly and they leave my house sparkling.

April 2, 2024
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind words. We will pass this onto the members of the team.

Rated 5 out of 5 stars

Reliable and friendly domestic cleaners

We've been using Cavendish for our home cleaning for a few years, and the service and reliability has been excellent.
The staff are always friendly and thoughtful about being in the house and not disturbing me (I work from home).
Had a number of different cleaners over the year, all of them good. Most recently Klaudia, who did a great job, thank you.

March 21, 2024
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind words. We will pass this onto the member of staff.

Rated 5 out of 5 stars

The first clean done by Klaudia was…

The first clean done by Klaudia was fantastic . Long may it continue . Very professional on her approach and the house was spotless .

March 14, 2024
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind review. We will pass this feedback onto your cleaner :)

Rated 5 out of 5 stars

Anna is excellent - highly recommend

Can’t recommend Anna highly enough - she’s super fast, great attention to detail, just cracks on and gets things sorted.

To be fair we’ve had other cleaners from Cavendish and they’re also superb.

Would (and have!) highly recommend

March 8, 2024
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind review. We will pass your comments onto the cleaner :)

Rated 5 out of 5 stars

Grace Shines!

Grace, from Cavendish cleaning is superb, a ray of sunshine around the offices.

The site is very dirty, due it being a construction site in progress, with several contractors in muddy footwear.

Grace always makes the offices look and smell brand new. Her attitude to work and attention to detail is second to none!

I highly recommend Cavendish and Grace. Keep up the great work!

February 7, 2024
Unprompted review
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Reply from Cavendish Cleaning Ltd

Thank you for your kind words. We will pass this onto the member of staff.

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