Sent a message and got a reply very quickly, but because I have to make a appointment i need to find some that will take my there but as yet I can't find anyone so I can't view it 😭
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Review summary
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Reviews shaping this summary
Very easy to set up search for a particular area and model, and yo add filters. Notifications when prices drop are easy to use and produce excellent results. Useful message tool to contact dealers.... See more
Company replied
Hi, Thank you for the opportunity to provide feedback. I recently used Cazoo to search for a car and ended up purchasing a 2014 MG3 1.5. The overall experience of searching and viewing the... See more
Company replied
Cazoo app is very good. I am looking for a specific colour Vauxhall Astra / Mokka X Vulcan Grey, electronic parking brake 1.4 up to 80,000 on clock petrol cloth seats as yet I have not found what I'm... See more
Company replied
Company details
About Cazoo UK
Written by the company
Welcome to Cazoo, the 'you' experts
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Contact info
United Kingdom
- 0203 966 2700
- consumer.support@cazoo.co.uk
- cazoo.co.uk
4.2
Great
48K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Cazoo UK
Great to hear this! 😊 Really pleased you’re happy with the selection of vehicles and the pricing too – that’s exactly what we aim for 🙌
I love the seamless experience on…
I love the seamless experience on Cazoo. However, they should try to get more AI generated details added to the listings like AutoTraders so that buyers don't have to switch between Cazoo and Google to search about important information related to the car model. Otherwise, I love the experience on Cazoo
April 30, 2026
Unprompted review
Reply from Cazoo UK
Love hearing this! 😊 We’re really glad you’re enjoying the seamless experience on Cazoo, and thanks for taking the time to share such thoughtful feedback too – it really helps us improve 🙌
Cherry Tree Cars Ltd
Cherry Tree Cars Ltd
37 Lomeshaye business village, Turner road, Nelson, BB9 7DR
AVOID AVOID AVOID scammers...I brought a car from these 2nd April 2026..problem with headlights messaged them n they totally ignored me...car been in garage to sort headlights...garage informed me problems with EGR valve and DPF..as I said I have messaged them but they just read messages and ignores
April 2, 2026
Unprompted review
Reply from Cazoo UK
We’re really sorry to hear about your experience – that’s not what we want for anyone using Cazoo 😔 Following an internal investigation, we can confirm that this dealer has been suspended from our site.
If you still have any questions or would like us to look into anything further, please contact consumer.support@cazoo.co.uk so we can help.
Reply from Cazoo UK
Amazing to hear the site was easy to use! 😊 We’re always working to make things even better, so your feedback means a lot.
Never got a reply for some reason.
Never got a reply for some reason.
April 28, 2026
Unprompted review
Reply from Cazoo UK
We’re sorry to hear the dealer hasn’t responded – we know how frustrating that can be. 😔 We recommend trying again via phone or the ‘contact dealer’ form on the car listing page.
If you’d like us to follow up, email us at consumer.support@cazoo.co.uk with the dealer’s details, and we’ll investigate. 🙏
Thanks for letting us know! 🚗
A great collection of cars for sale at…
A great collection of cars for sale at excellent prices. Take a look at it and download the app. You will not be disappointed
April 29, 2026
Unprompted review
Reply from Cazoo UK
Woohoo! We’re thrilled to hear you’re happy with the great selection and pricing 🎉 It’s great to know you’re enjoying the experience and sharing it with others too – thanks for the recommendation 😊
Roy sold me bad car
Roy sold me bad car , same day car was purchased , the car over heated and took them 5 months to pick the vehicle for fixing , after car was picked by me after another month , same problems re occurred , he gave me ownership of the vehicle after 6months car was purchased , this guy is a scam honestly, now he got this car , he told me to tell finance I can unwind , he lap told me I can get refund , he never did , still has this car in his garage , totally bad experience with this people . They sold bad cars to people , they think they can manipulate the situation and take money from people and sell them bad vehicles , be warned guys .
August 29, 2025
Unprompted review
Reply from Cazoo UK
We’re really sorry to hear about your experience – it’s not the standard we aim for. If you can email us at consumer.support@cazoo.co.uk with more details & Dealerships name, we’ll investigate and take action to ensure this doesn’t happen again. Thanks for letting us know. 🙏
No issues at all
April 27, 2026
Unprompted review
Reply from Cazoo UK
Music to our ears 😄 Smooth sailing all the way — exactly how it should be 🚗🙌
Genuinely pre reg near to zero mikeage
For the first time ever I've found a site that actually has cars that I like and fit my spec.
I'm going to keep looking for when I'm specifically looking to change
April 28, 2026
Unprompted review
Reply from Cazoo UK
Love this 😄 Pre-reg and near zero mileage is always a great find! Glad you’re finally seeing cars that match your spec — sounds like you’ve found your go-to place for a browse 🚗🙌
The app seems easy to use and…
The app seems easy to use and comprehensive. My son bought his current car using Cazoo and he was happy with the company too.
April 28, 2026
Unprompted review
Reply from Cazoo UK
Love a recommendation that runs in the family! 😄 Great to hear you’re finding the app easy to use and that your son had a good experience too 🚗🙌
So far so good.Not been to complete the…
So far so good.Not been to complete the deal as yet but so far it's been a great customer service and relation and feel very confident all will be good.as for communication I will give it a 10 out of 10
April 28, 2026
Unprompted review
Reply from Cazoo UK
Love to hear this! 😄 Great to hear the communication has been spot on and you’re feeling confident going into the deal 🚗🙌
Easy to use.
Easy to use.
Clear search engine for list of different makes of cars and models
Good for browsing
April 24, 2026
Unprompted review
Reply from Cazoo UK
Great to hear you’re finding it easy to use 😊 We’re all about making things as smooth as possible 🚗🙌 Appreciate you sharing your experience!
Excellent choice of vehicles and very…
Excellent choice of vehicles and very competitive prices, to suit all budgets.
April 14, 2026
Unprompted review
Reply from Cazoo UK
Great to hear you’re happy with the selection and prices 😊 We work hard to offer something for every budget, so it’s brilliant to see that coming through 🚗🙌
Cazoo app is very good
Cazoo app is very good. I am looking for a specific colour Vauxhall Astra / Mokka X Vulcan Grey, electronic parking brake 1.4 up to 80,000 on clock petrol cloth seats as yet I have not found what I'm looking for. Will hope to find new car this year. I have approx £8000 to buy car.
April 28, 2026
Unprompted review
Reply from Cazoo UK
Really appreciate you sharing this 😊 Great to hear you’re enjoying the app and finding it easy to use for your search 🚗 Hope you find that perfect Vauxhall soon — fingers crossed it’s out there waiting for you 🤞
Reply from Cazoo UK
Yay! Simple and easy is the goal, so it’s awesome to hear your feedback. Thanks for letting us know! 🙌
Very easy to set up search.
Very easy to set up search for a particular area and model, and yo add filters. Notifications when prices drop are easy to use and produce excellent results. Useful message tool to contact dealers.
Overall, very easy to use site which always gives excellent results.
April 8, 2026
Unprompted review
Reply from Cazoo UK
Amazing review 😄 We love hearing that everything’s running smoothly– that’s exactly what we aim for! Appreciate you sharing this 😎
Reply from Cazoo UK
Thanks for your feedback 😄 First class experience — that’s the kind of review we love to see! We’ll take that and run with it 🚗💨🙌
Easy to use app!
April 28, 2026
Unprompted review
Reply from Cazoo UK
So glad to hear the site was a breeze to use! 🚀 We’re all about making things as smooth as possible – thanks for the shoutout!
Reply from Cazoo UK
Woohoo! We’re thrilled to hear you found the site super simple to use 🎉 Making things easy is what we’re all about – thanks for the kind words!
Easy to navigate & find what’s needed
April 24, 2026
Unprompted review
Reply from Cazoo UK
Music to our ears! 🎶 We’re so glad you found the site easy to use – that’s exactly what we aim for. Thanks for sharing!
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