Cbazaar.com Reviews 887

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the company's customer service, noting their responsiveness and helpfulness with queries, order corrections, and delivery concerns. Many consumers are satisfied with the product quality, mentioning good stitching, accurate representation of items, and beautiful designs. The fitting of custom-made garments is often highlighted as excellent, and the delivery service is frequently described as timely and efficient. However, some people were dissatisfied with certain aspects. Issues with incorrect colors, poor quality, and significant sizing discrepancies, particularly with skirts being much larger than ordered, have been reported. A few customers also experienced problems with delivery, including items not arriving on time, changes in advertised colors without notification, and missing items from orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the quality, fit,... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers express frustration with delayed... See more

Quality

People report ambiguous experiences with quality. Many customers express satisfaction, praising the high... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise fast shipping, with items... See more

Customer service

Users describe positive interactions with customer service. Many customers express happiness and amazement... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been purchasing outfits from CBazaar for about 15 years now. I have had good experiences with them. I usually give them more measurements than they ask for which results in a better fit. Th... See more

Company replied

Rated 4 out of 5 stars

The products were great. Unfortunately, one of my original items was out of stock and it took a bit longer to get a replacement. But they were very communicative and I’m very happy with the overall pr... See more

Company replied

Rated 4 out of 5 stars

It’s a great pick for festivals, weddings, or family gatherings where an elegant yet comfortable outfit is needed. The fabric appears soft, comfortable, and lightweight, ideal for day-long wear during... See more

Company replied

Rated 5 out of 5 stars

I have been very happy dealing with CBazaar. They are so responsive with every query I have had in ordering clothing for a wedding event I have in India. With each query, their response is given ver... See more

Company replied


Company details

  1. Clothing Store
  2. Children's Clothing Store

Information provided by various external sources

Cbazaar is an online shopping store that believes that every woman should be able to be her own kind of beauty since the word beauty varies from person to person. For some, it is being bold and confident while for some it is about being poised and gracious. We stand for a fact that every woman should be able to stay in-vogue regardless of her race, color or size. Right on Time If the clock says delivery time, we will be there! Far or near we value your time and money; hence we are always prompt in our delivery. The New In-Vogue Wardrobe You will find every outfit new and trendy those are sure to make you look ramp worthy. Stay in-vogue with our latest collections of stunning ethnic wears. EthnoVogue by Cbazaar EthnoVogue is our in-house ethnic designer wear brand. Designers from all over the world have collaborated with us. This collection consists of a variety of sketches that are designed by our EthnoStylists (designers). It is in this collection that we have used the traditional method of sketching along with new technologies to provide you with the exact replication of the material and design. At EthnoVogue, we provide you with an extensive collection of materials, colors and designs to choose from with the option of customization. The outfits from Ethnovogue can be custom-made to your size and style preferences. We give you the freedom to choose. You can design your own outfits by changing your preferred sleeves, necklines & length style options. Isn’t that great!!! Fabric Store Cbazaar has an extensive collection of fabrics that you can choose from to create any designs that you wish to do and if you are unsure you can consult our EthnoStylists. From embroidery to sequins to brocade we have it all, so do check our fabric store. Our premium quality posh fabrics come to you at an affordable price so that you can create your own fashion trends.


Contact info

3.7

Average

TrustScore 3.5 out of 5

887 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very much satisfied with the products

July 15, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Priya,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Good product. Reliable

Good product, highly satisfied. I will recommend this to my friends and relatives since this pandemic time will restrict people from directly go to shop and this CBAAZAR will be the best option at the moment.

July 10, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Avani,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

Kinda Disappointed :(

I was not that satisfied with my order. I'm not sure I will be purchasing back or I will not be buying back when they have sale because the quality of the clothing seem to drop. I placed 2 sets of order and one was completely different from the images and they had a long drawn out excuse as to why it looked nothing like the picture, I was not satisfied at all. My order was approximately 300USD and they gave me back $40 store credit for the outfit... never wore it and never will because it's just terrible.

June 30, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear RB,

First of all please accept our sincere apologies for the inconvenience caused. We thank you for providing the order details via Find Reviewer.

We see that you have reported to us about the product after 12 days of receiving the product. Since the return time was already over as you have mentioned in the email, we tried reaching you via emails and calls to discuss your case. Since the contact number which you have provided is invalid and there was no response for the emails which we have sent, we have issued a store credit for 40 USD as a gesture of goodwill though the products were processed exactly as per image and the ordered size.

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Accurate measurement related questions…

Accurate measurement related questions asked. Immediately ordered process, promptly responded for any questions we had and delivered product on time.

June 16, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Nilesh Gandhi,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

I had an amazing shopping experience at…

I had an amazing shopping experience at Cbazaar. I have been shopping at their website for quite some time now and it is always a pleasure.

May 20, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Rekha Shahani,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Well done Cbazaar

Even though I had previously ordered from Cbazaar (couple of years ago) I became sceptical after reading some of the negative reviews posted here after placing my order.
Apart from some delayed responses to queries about the order not being dispatched on time- I am overjoyed at the products that arrived- and on time! The fit is perfect where I had asked for tailoring based on my measurements and the outfits are simply stunning. My only very small gripe is that the colour of the outfits were blue (with tinges of grey) but not grey as described on the website- having said that it is difficult to convey colours/shade especially on a screen.
So well done Cbazaar- I am looking forward to my nephews wedding and showing off :)

May 18, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Kanom Bibi,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Beautiful dress!

Beautiful dress!

The lehenga came out amazing! The top had a little weird stitching for the parts near the strap of the dress, and it ended up being to big for me, so we had to alter it a little bit. I'm not sure if that was due to me giving wrong measurements though, or if it was on their part, but it was perfect and came a whole week earlier than it was supposed to come, so that was even better!! Thank you so much!

May 16, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Faith,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

Absolutely horrible company

Absolutely horrible company, i ordered from them ONCE 5 years ago and have tried to unsubscribe to their emails ever since and just not able to. There's no option to even delete your account, which i'm sure is illegal. I've email the privacy officer and received no reply. How is this legal?????????

May 7, 2021
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sneha,

Requesting you to contact us with your email id to unsubscribe from Cbazaar mailers and to delete your account. We are not dealing with anything illegal.

Kindly refer to this link: https://www.cbazaar.com/data-privacy.aspx

Appreciate your cooperation! Thank you.

Email us to care@cbazaar.com to unsubscribe from Cbazaar mailers and to delete your account. You may also call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 1 out of 5 stars

I guess I am basically being called a…

I guess I am basically being called a liar. I ordered a salwar and gave my measurements to make sure it would fit. It is much too small and though I sent them pictures of the tape measure on the article, they are telling me they are fine and i should 'stretch' the fabric so that it will be larger measurements! There is no stretch to this fabric. For bust measurement they want you to measure right under the arms - who has a bust that starts up there? The measurement there is correct but then rather than stay that measurement the measurements below are smaller - no way I can wear this and there is only a 1/2 inch seam allowance so I'm stuck.....The outfit itself is beautiful and I'm very disappointed that I won't be able to wear not to mention not get a refund or exchange. Terrible service! Very sad as their products are lovely. Guess 'custom' means ordering two sizes bigger than you need.

April 27, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Kathleen Milliken,

First of all please accept our sincere apologies for the inconvenience caused. We thank you for providing the order details via Find Reviewer.

We also regret that you are not satisfied with the product SLSCCA4204PL. We do have a quality control check team in place. However, in case our customers are not happy with the product, we do have a friendly return and refund policy in place. Also, we see that your return was approved on 26th April. So, we request you to return the product to our Return centre.

Please be rest assured that we shall try our best to close this case to your satisfaction.

We are into this business for over 18 years. Hence as regards review on our websites or on review portals, we can proudly say that all are absolutely genuine experiences and we have never, nor we intend to indulge ever in any malpractices.

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

We are extremely happy with our orders

We are extremely happy with our orders. Cbazaar delivers high quality products. We are happy that we found this avenue to order online during the pandemic and we are not dissappointed at all.

April 16, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sri Akula,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

The product is as per picture provided

The product is as per picture provided, also, the stitched blouse was as per requirements My only problem was ot knowing how to change the currency of purchase. I sent an email and reply received helped me conclude my purchase.

March 30, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sarah Mariaye,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

I love to shop

March 26, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Neelu D,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

the dress was amazing and beautiful and…

the dress was amazing and beautiful and fit perfectly just how i wanted it to. the dupatta is too big though, not a fan of that.

March 25, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Pink,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 3 out of 5 stars

Good Product, Wrong Size

I ordered a saree from Cbazaar and the quality is good however they didn't stitch the blouse to my size. It is too small and when I contacted them, they expected me to ship it back to India or their store in New Jersey and pay for alterations costs out of my own pocket. They are only offering store credit for the price of alterations only. I don't see how that is useful when I have to pay for everything else with my own money. Quality of saree is good but quality of customer service is bad.

March 10, 2021
Cbazaar.com logo

Reply from Cbazaar.com

Dear Vaishali,

Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

I appreciate your cooperation! Thank you.

Email us at care@cbazaar.com or call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Pleased with order

Received order within 3 weeks. The quality of the material was excellent. I am very satisfied with my order.

March 4, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Waheeda,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

Excellent service!

March 4, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Nancy Thomas,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Great experience!

January 9, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sajee Ray,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

My Cbazaar Order

My order arrived a bit late however i was informed very frequently also they had a very quick response to my questions. i have so request which the calmly approved. i would recommend this shop.

December 28, 2020
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Humairah Tasnim,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Very good products and excellent…

Very good products and excellent customer experience.

December 21, 2020
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sultana Rebeka,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

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