Cbazaar.com Reviews 887

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the company's customer service, noting their responsiveness and helpfulness with queries, order corrections, and delivery concerns. Many consumers are satisfied with the product quality, mentioning good stitching, accurate representation of items, and beautiful designs. The fitting of custom-made garments is often highlighted as excellent, and the delivery service is frequently described as timely and efficient. However, some people were dissatisfied with certain aspects. Issues with incorrect colors, poor quality, and significant sizing discrepancies, particularly with skirts being much larger than ordered, have been reported. A few customers also experienced problems with delivery, including items not arriving on time, changes in advertised colors without notification, and missing items from orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the quality, fit,... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers express frustration with delayed... See more

Quality

People report ambiguous experiences with quality. Many customers express satisfaction, praising the high... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise fast shipping, with items... See more

Customer service

Users describe positive interactions with customer service. Many customers express happiness and amazement... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been purchasing outfits from CBazaar for about 15 years now. I have had good experiences with them. I usually give them more measurements than they ask for which results in a better fit. Th... See more

Company replied

Rated 4 out of 5 stars

The products were great. Unfortunately, one of my original items was out of stock and it took a bit longer to get a replacement. But they were very communicative and I’m very happy with the overall pr... See more

Company replied

Rated 4 out of 5 stars

It’s a great pick for festivals, weddings, or family gatherings where an elegant yet comfortable outfit is needed. The fabric appears soft, comfortable, and lightweight, ideal for day-long wear during... See more

Company replied

Rated 5 out of 5 stars

I have been very happy dealing with CBazaar. They are so responsive with every query I have had in ordering clothing for a wedding event I have in India. With each query, their response is given ver... See more

Company replied


Company details

  1. Clothing Store
  2. Children's Clothing Store

Information provided by various external sources

Cbazaar is an online shopping store that believes that every woman should be able to be her own kind of beauty since the word beauty varies from person to person. For some, it is being bold and confident while for some it is about being poised and gracious. We stand for a fact that every woman should be able to stay in-vogue regardless of her race, color or size. Right on Time If the clock says delivery time, we will be there! Far or near we value your time and money; hence we are always prompt in our delivery. The New In-Vogue Wardrobe You will find every outfit new and trendy those are sure to make you look ramp worthy. Stay in-vogue with our latest collections of stunning ethnic wears. EthnoVogue by Cbazaar EthnoVogue is our in-house ethnic designer wear brand. Designers from all over the world have collaborated with us. This collection consists of a variety of sketches that are designed by our EthnoStylists (designers). It is in this collection that we have used the traditional method of sketching along with new technologies to provide you with the exact replication of the material and design. At EthnoVogue, we provide you with an extensive collection of materials, colors and designs to choose from with the option of customization. The outfits from Ethnovogue can be custom-made to your size and style preferences. We give you the freedom to choose. You can design your own outfits by changing your preferred sleeves, necklines & length style options. Isn’t that great!!! Fabric Store Cbazaar has an extensive collection of fabrics that you can choose from to create any designs that you wish to do and if you are unsure you can consult our EthnoStylists. From embroidery to sequins to brocade we have it all, so do check our fabric store. Our premium quality posh fabrics come to you at an affordable price so that you can create your own fashion trends.


Contact info

3.7

Average

TrustScore 3.5 out of 5

887 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I am very happy with CBAZAAR team 🙏🙏💖💖💖💖

Thank you to the team 🙏🙏🙏❤❤❤ l am happy with this company. The suits I ordered with stitching are perfectly fitting . Love it

June 13, 2022
Unprompted review
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Reply from Cbazaar.com

Dear Savila Prasad,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Perfect fit and good quality

Received my order today, all the clothes are tailored perfectly to my measurements and the quality is really good, All set to order more with Cbazaar

June 6, 2022
Unprompted review
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Reply from Cbazaar.com

Dear Zainab,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Happy customer again!!

Happy customer again!!! This is my 6th order with them and they never disappoint me. Their designer collections are extremely good for those who are Plus size like me. It fits perfectly and stitching quality is top notch. Definately I will buy more dresses from them. Thanks again.

June 4, 2022
Unprompted review
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Reply from Cbazaar.com

Dear Robin D,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Got my order from Cbazaar and I'm very…

Got my order from Cbazaar and I'm very much happy with the received products. Thanks to the entire team.

June 4, 2022
Unprompted review
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Reply from Cbazaar.com

Dear Daniel R,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

No delivery but refund provided

Edit
Cbazaar provided us with a full refund, which is good.
We've used them before and the quality of items is pretty good, it's just that in this case the logistics was poor/ their delivery partner lost our parcel.
I'd recommend that you just make sure you are there for the delivery window so you don't miss it the first time.
Cbazaar customer service was patient and helpful in our problems.

Original post
Very frustrating. Our order was due to arrive in end March. It still hasn't arrived. We have be chasing for two months and no one is able to help. We have provided three options of addresses and our details to help resolve the problem but still nothing. We paid the full amount and have spent hours trying to fix this, with no result. Delivery process is useless.

May 25, 2022
Unprompted review
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Reply from Cbazaar.com

Hi BS,

Thanks for sharing the order details which helped in investigating this case. I can understand this disappointment. I see that your order was shipped through BHAGWATI INTERNATIONAL ON 26-03-2022 AWB NO: 60897 and returned to HUB as you were unavailable while courier attempted the delivery.

http://www.bhagwatiintl.in/tracking.html?flag=2&awb=60897

So, we are checking with the courier services to deliver to your office address and we will update you.

I appreciate your cooperation! Thank you. Email us at care@cbazaar.com or call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Returning Customer

Sonia and Shabbir were excellent and provided a lot of support when resolving my queries. Love the product aswell

May 11, 2022
Unprompted review
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Reply from Cbazaar.com

Dear Pitanavvan Sithi,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Great quality of product and ease to…

Great quality of product and ease to shop

April 17, 2022
Unprompted review
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Reply from Cbazaar.com

Dear Subeda Shaik,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Beautiful dresses and great customer…

Beautiful dresses and great customer service

April 4, 2022
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Padma Lata,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

I am really in love with ethnovogue…

I am really in love with ethnovogue dress. Its beautiful and looks elegant.

March 25, 2022
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Jyoti Mehra,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

CBAZAAR - Beyond my expectations

I have been shopping on CBAZAAR for decades. They are beyond my expectations. Clothes are stitched
perfectly. Excellent Service!

March 10, 2022
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Kusum Kumar,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Shopping experience with Cbazaar

I really like all the items I receive from cbazaar. The quality of the products are outstanding.I am highly recommending this company to everyone else.

March 2, 2022
Unprompted review
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Reply from Cbazaar.com

Dear Sangita Biswas,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

I am buying first time online Indian…

I am buying first time online Indian wedding wear and i am really happy to choose Cbazzar, I am extremely like all the four Lehengas so far i have received. The quality is excellent and fitting is also great though i have chosen ready size stitching, its fits perfectly alright. Thank you.

February 26, 2022
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Customer,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

Excellent product

They have cleared all my confusion after speaking to me. I know the refund process for that item which you bought under offer like buy 1 get 2 free are a little bit complex. But one thing I noticed is they don't compromise with the quality. I have bought a few items for my family and they were quite high standard qualities including Banarasee Saree. Ideally, I should have given them five stars for their products and I am deducting one star only because of the complexity of the refund process for those items under offer. Thanks for the call clarifying the refund process.

February 13, 2022
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Kushal Bakshi,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

Good first experience with Cbazaar

Overall it was a good first experience with your company. Everyone is content with their orders. The delivery was also quite fast done. I look forward to ordering with you again.

December 17, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Rhu'Afsha Bhikhie,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Excellent service

Excellent service
Good products
I found same products in other websites with more price

Very happy with products
And service
Custom Stiching did a wonderful job

December 11, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sunitha,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Purchased a salwar suit from cbazaar…

Purchased a salwar suit from cbazaar and I m so happy with my purchase from the customize size to the speedy delivery of my package was just superb I genuinely recommend this app.very satisfied and thank you cbazaar for my beautiful outfit much appreciated ❤️

November 20, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sangeeta Kumar,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Very happy with my dress

Very happy with my dress, was a bit hesitant buying online but I eas very pleased with the quality of the dress and the quick delivery

Definitely would recommend Cbazaar 👍

November 5, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Abby,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

I would to share feedback about…

I would to share feedback about Cbazaar‘s delivery and order processing as this is one of the most worst experience I ever had with such company, I placed the order around 21Sep under their commitment of delivery between 20-27 th OCT, post the order placement I had to chase them when the shipment will happen as I can see for few week status was just waiting for shipment , then when the message came with Shipment ( India to Germany) details , it seems that ideas done via a general shipment with company like Arihant , the took few days to delivery from Surat to Mumbai and then the posted that it’s been with DPD with thier shipment no. Now the annoying part is that DPD shows some other company name EELS GMBH , having the consignment since 25th October and doing nothing , when raise ticket with Cbazaar they simply my don’t care s they mentioned that had send the order . Really frustrating!!

October 29, 2021
Cbazaar.com logo

Reply from Cbazaar.com

Dear Varun Kaushal,

First of all please accept our sincere apologies for the inconvenience caused. We thank you for providing the order details. We see that the package got delivered on 2nd Nov 2021 which is before the date which you have requested for delivery. ie, 3rd Nov 2021

https://my.dpd.de/myParcel.aspx?parcelno=02655043753327

We can understand your frustration as the DPD has not updated the status. But we have been actively following up with the DPD for the delivery of this order.

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

.......

I LIKE THE DRESS.

October 13, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Navneet Kaur,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Excellent sari!

I love the sari and the stitching was perfect!

September 30, 2021
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Shabnam Thathia,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated.

We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

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