CBD World-Online Reviews 68

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Received a book which was not in as good a condition as I expected. It was a simple process to contact customer services and I quickly received a reply. The company offered me a replacement book at t... See more

Rated 4 out of 5 stars

Good company to order CBD capsules off, which I have found to help me sleep much better. After over twenty years of not being able to settle in bed, tossing & turning and not being able to shut my m... See more

Rated 5 out of 5 stars

Obviously I was dubious, but I can say hand on heart, having gone years with poor sleep, after 4 days of taking 1 capsule a day, on my 4th night I had uninterrupted sleep. So, if you're thinking of tr... See more

Rated 5 out of 5 stars

Absolutely fantastic service and product. The cream I ordered arrived at my father's house 2 days after I submitted the order and he has since contacted me to let me know that the pain in his knee (wh... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Stockists of the Highest Quality CBD Brands in the U.K.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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No history of asking for reviews

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4.8

All reviews

(68)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just do it!

Obviously I was dubious, but I can say hand on heart, having gone years with poor sleep, after 4 days of taking 1 capsule a day, on my 4th night I had uninterrupted sleep. So, if you're thinking of trying CBD, just do it. These guys despatch very quickly too, are very resinably priced and offer great advice

May 18, 2019
Unprompted review
Rated 5 out of 5 stars

This is the first time I have used this…

This is the first time I have used this company & I received Fantastic customer service.

I placed an order & later that day I received an email apologising that my item was out of stock. I was given the option of refund, a different item or waiting. I chose to wait. I was kept up to date on my order regularly each time reminding me of my options.

I received my order & I'm very happy.
Customer Service means everything so I will definitely be using this company again

May 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Before purchasing a product I emailed CBD World-Online via their website with a request for some further information, my email was answered succinctly and quickly.

I went on to place an order (delivery was as specified and packaging was appropriate). After receiving the products I had a couple more questions that were dealt with in a really customer friendly way.

I have had a great experience with CBD World-Online and would definitely recommend them based on my experience.

March 3, 2019
Unprompted review
Rated 1 out of 5 stars

Rubbish ordered beer on 21 January said…

Rubbish ordered beer on 21 January said they were waiting for stock ....Im still waiting for the delivery had no email from the with expeced date nothing! £21.98p I've paid for nothing.

February 22, 2019
Unprompted review
CBD World-Online logo

Reply from CBD World-Online

The Beer in question was purchased as a pre-order product due for release on 20/2/19 we have a 3-5 working day processing and delivery policy so the beer is not actually due until 27/2/2019 which is 5 days from today!!

This is the downside to trust pilot as we now have a 1 star review through no fault of our own. We have kindly contacted the customer since they did not contact us directly and issued a full refund.

I would urge any customers to contact their supplier directly to resolve any issues before leaving poor reviews.

Rated 5 out of 5 stars

Quick and easy delivery

Quick and easy delivery. Great service from the company who guided me to the right products for my needs through their Twitter account. Will definitely order again.

February 6, 2019
Unprompted review

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