CBS Automotive / Cambridge Car.Audio Reviews 

51
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I called to ask whether they could help install an ICE system in my Citroën C6. Unfortunately, the person I spoke to was rude, dismissive, and seemed completely uninterested in helping. He q... See more

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Rated 5 out of 5 stars

Absolutely shockingly impressed! I don’t own a Ferrari or anything but I take a lot of pride in my BMW and to be honest they wouldn’t care what car you bring them I don’t think! They treat everyone wi... See more

Company replied

Rated 5 out of 5 stars

I was unsure whether I should install my dashcam myself or pay for a professional installation, but oh boy am I glad to have chosen CBS. Steve did a wonderful job, which turned out to be trickier... See more

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Rated 5 out of 5 stars

I had a fantastic experience from start to finish with my Audi TT. The team at Cambridge Car Audio are knowledgeable, professional, and clearly take pride in their work. I opted for a fairly entry‑l... See more

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Company details

  1. Auto Electrical Service

Written by the company

Cambridge Car Audio and CBS Automotive specialises in bespoke car audio upgrades and vehicle enhancements. Please give us a call to discuss your audio upgrade - 01223563030


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.4

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(51)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Good friendly staff

Good friendly staff especially Aamir and Karl who fitted my stereo into my C5 after being told by Halfords it couldn't be done......Thank you gents.

June 23, 2025
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Hi Alan,

Thank you for your kind review, really glad to hear you’re pleased with the work and the overall experience. Aamir and Karl will be delighted to know their effort made a difference, especially after you’d been told the job couldn’t be done elsewhere.

It was a pleasure looking after your C5, and we truly appreciate you choosing us.

Thanks again for the support, and you’re always welcome back any time.

All the best,
CBS Automotive team

Rated 5 out of 5 stars

Heater and lumbar support on seat

They have put a heater and lumbar support on my driver seat. My back really likes it. Friendly and businesslike service. Thank you!

June 25, 2025
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Hi Sean,

Thank you for taking the time to leave this review. Great to hear the heater and lumbar support have made such a difference, your comfort is exactly what we aim for.

It was a pleasure looking after your vehicle, and we really appreciate your kind words about our service.

If you ever need anything else, you’re always welcome back.

All the best,
CBS Automotive team

Rated 5 out of 5 stars

The best - full stop

The most professional, knowledge, fair, thorough, and communicative staff of any garage I've been to in the UK (loads). I recently brought my Toyota Century in for some soundproofing, as the prior keeper damaged the door whilst removing some options, and there was a lot of noise at highway speeds. The team at CBS had to take apart the door, weld it, and add some soundproofing, but the car is now whisper quiet - as it was meant to be ! Could not more highly recommend, Brad, Adil, and the entire team. (Note, when I went to pick up the car, the Uber driver visibly gasped when he saw how nice the facility was.)

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed.

Really impressed.
From initial enquiry through to fitting CBS couldn't have been more helpful.
No issues answering numerous questions and even went for a visit to see items fitted in cars and the boss (sorry can't remember name) spent a lot of time going through everything.
After fitting taken through everything including the app.
Extremely neat fitting too.
You could maybe find it a bit cheaper but I challenge someone to find better service.
Would highly recommend.
Big shout out to Chrissie for time and patience.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Making Something Sound Good Sound Amazing

Can not thank the guys enough,
After doing Audison install to the new work van I found time and time again I could not get it sounding perfect! It was good but I knew there was so much in the system, After talking to Adil he asked me to pop down to have a listen, after listening he booked us in for a tune up on the fonza amp, on arrive he was waiting to book us in offered to drop us off any where we wanted we chose the lovely pub down the road so we could have lunch, after lunch we had a lovely walk back from the village to CBS, guys asked us to come have a look, before they got me to come over and have a look, They set the little one up on the sofa set up the WiFi so she could watch her iPad, but to top that off with it being a very hot day they gave her ice lollys and cold drinks,
We now set off to the van to be shown step by step what they had done differently to then show me a before and after the the grin on my face said it all,

Could not thank the guys enough for there hospitality and time taken to make sure we was happy with the end result

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Expert installation of Apple CarPlay

Expert installation of Apple CarPlay, 4 Audison Speakers and Amp into my Lotus Elise 220 Sport. Excellent advice and guidance on product selection and a highly professional installation, which is not an easy task in a tiny Lotus. If you cherish you car, and want the best, I highly recommend CBS.

August 7, 2023
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Thank you :)

Rated 5 out of 5 stars

The best audio specialists i have ever dealt with .

I went to Cambridge Car Audio after spending pounds at other audio specialists who said a amp and sub could not be added to my Focus ST 10 x speaker Sony system without getting problems , even Ford said it could not be done . These guys sorted if . Thanks to Steve for his brilliant workmanship , i would recommend this company to anyone , theyre the BEST. Thanx guys .

July 21, 2023
Unprompted review
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Reply from CBS Automotive / Cambridge Car.Audio

Thank you :)

Rated 5 out of 5 stars

Professional and Great Service

I've used this company three times now.
1st - A3 Reversing camera and sensors
2nd & 3rd was for my C-Class for dash cams and more recently android auto. All three times now they've done an amazing job with the install. Taking time to talk you through how it all works and if there's any issues to contact them. The owner stayed with it way after they should of closed (my fault I could't wait another day) to talk me through how the android auto works and to set it up. I would recommend anyone to these. Great service and always so professional. You definitely get what you pay for with stuff like this.

June 5, 2023
Unprompted review
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Reply from CBS Automotive / Cambridge Car.Audio

Thank you for this kind review :)

Rated 5 out of 5 stars

Aftermarket CarPlay and subwoofer

Yesterday, I had aftermarket Apple CarPlay and a subwoofer fitted to my Audi A5 2011. The teams expertise was exceptional and the install was completed to perfection. This upgrade alone has transformed my car.
Thank you to Steve and Kamil for the install and the rest of the CBS team!

July 13, 2023
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Thank you Dan

Rated 5 out of 5 stars

Extremely helpful company

Had a free consultation and received excellent advice on how to proceed with the problem we had with our motorhome alarm issue.

June 7, 2023
Unprompted review
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Reply from CBS Automotive / Cambridge Car.Audio

Thank you

Rated 5 out of 5 stars

First time customer interaction with owner

Firstly ihave just seen a review from another Ian Wright from the first of February, I’m a different Ian Wright but just wanted to say….. Rang CBS to ask about an already fitted Ghost immobiliser on my Range Rover Sport( not provided or fitted by them) spoke to the owner….. he could not have been more helpful despite my omission above. He answered all my questions and I left a delighted convert to this Company. I now know where to return to in the future for all security and Audio aftermarket installations. Mr Owner you are a credit to you company and a shining example to you staff to look up to regards Ian Wright

April 24, 2023
Unprompted review
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Reply from CBS Automotive / Cambridge Car.Audio

Thank you Ian :)

Rated 5 out of 5 stars

Excellent 1st class Service

First class service and the highest quality of work every time . I fully recommend CBS Automotive /Cambridge Car Audio to everyone who wants a quality Service with polite and professional staff.

January 31, 2023
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Thank you :)

Rated 5 out of 5 stars

Great service throughout

I came with my vehicle due to failing an MOT (fog lights not working). The whole process from making the initial phone call to make a consulting appointment on the same day (!), the actual repair appointment all the way through to the payment went really smoothly. Thank you very much!

September 21, 2022
Unprompted review
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Reply from CBS Automotive / Cambridge Car.Audio

Thank you :)

Rated 5 out of 5 stars

CBS Automotive fitted an Integrated Car…

CBS Automotive fitted an Integrated Car Play system in my L322 Range Rover. They completed the work as promised and spent time showing me how to use it answering my questions. The installation looks great and the service was polite and friendly. Phil

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid CBS like the plague

If you’re looking for a high quality finish I strongly recommend avoiding CBS and finding an alternative.

I first challenged the Installation over the phone when booking the car in for inspection due to a fault.
When arriving at CBS I was approached by the owner whose manner was very dismissive and evasive announcing that if I had spoken to a member of his staff in the same manner when I called he would have refused to deal with my problem. Keeping in mind all that was stated during the phone conversation was the sub-standard Installation that I received. This approach instantly put me in a defensive state of mind.
After explaining the fault the conversation very quickly moved onto the quality of the Installation, excusing it as a warranty issue.
The purpose for paying the high prices that CBS charge is to receive a high quality finish to which wasn’t evident in my case.
In my opinion when you purchase equipment from online suppliers it’s is expected that you receive everything that is needed to install yourself. Going to a company like CBS you expect cables and connectors to be supplied as part of the installation and not taken from the box, avoiding warranty issues and ending in a much higher quality Installation. Instead I was left with an exposed cigarette lighter connector taped up under the passenger seat.

Paying hundreds of pounds to hard wire equipment into you car comes with certain expectations. These expectations were not met in my case. Avoid CBS like the plague.

August 5, 2022
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

We are all honestly speechless that you have left a review. Your complaint is unjustified and also the 'issue' you had was your incompetence. It had nothing to do with the installation or product which we proved to you plus we didn't even charge you, as we didn't want an argument with you as you were such a rude individual over the phone and when you came in. All the items were installed perfectly and safely and to manufacture spec as we showed you.

Rated 5 out of 5 stars

Exceptional customer service from the very first call to collecting the car on completion.

Thank you to everyone at CBS for fitting our tow bar on our Defender today!
From first contact to picking it up today, the service has been outstanding! Thank you for the lively bag of goodies too :)

Showroom is an amazing space too. Was lovely to see the array of cars today.
Highly recommended CBS Automotive and Steve did an awesome job. Happy towing ☺️

Thank you again!!

July 19, 2022
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Thank you :)

Rated 5 out of 5 stars

Just simply first class service

Just simply first class service. From the moment I entered I was greeted by professional staff who took me through the various stereo upgrade options for my (non-Bose) 987.1 Porsche Cayman. Including speaker, amplification and sound proofing. Given I'd just bought the car I was somewhat cash starved and options were explained to me on how I could stage the work. I went with a reasonably high spec Kenwood stereo which has been fantastic, the microphone was hidden in the dashboard, and the trim matches perfectly. I haven't had any issues and I'm over the moon.

July 12, 2022
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Thank you :)

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, very knowledgeable friendly staff . Pioneer head unit fitted with analogue to digital adaptor connecting to Bose digital amplifier. New microphone for hands free incorporated, hidden cable for Google Drive. New unit explained and demonstrated when collecting the car. Option of a courtesy car. Car cleaned after work completed. Brilliant service, will not hesitate to use again.

May 22, 2022
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Thank you

Rated 5 out of 5 stars

Fantastic experience

I had a detachable tow bar fitted to my e class 350d estate and the service was first class from the initial phone enquiry to the hand over of my completed car.
The staff were very knowledgeable and friendly with all my questions explained and was even given the use of a curtesy car.

November 3, 2021
Unprompted review
CBS Automotive / Cambridge Car.Audio logo

Reply from CBS Automotive / Cambridge Car.Audio

Amazing review - Thank You

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