For almost a year now, I've been unsuccessfully pursuing support for two paid accounts. Tickets are only answered by AI, so no one is actually helping. So, I've paid twice and lost money twice. Not re... See more
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See what reviewers are saying
The good thing about this service is their range of TV options and the quality of the images. But when there is a problem (and there often is) the support is absolutely frustrating, unhelpful and... See more
Needed some technical support and was sceptical as to whether there would actually be any, but was pleasantly surprised. Problem solved along with quick responses from the support team. Keep up the... See more
I was using them for 3 years without issue and then one day they simply started blocking basic functionality. Like watching streams from VLC media player and seemingly most other desktop application... See more
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Replied to 23% of negative reviews
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there is no way to subscribe
there is no way to subscribe, they say to all my emails addresses "Your order has been flagged as fraud. Please try again or contact us!" there is no way to contact and change this beahvior
This provider is not to be trusted
This provider is not to be trusted. They offered a sevice and then dont reply to ticket raised for a refund even though they promise a full sadisfaction or refund, it lacks content and is poor sevice. Avoind at all costs
What a load of shit this is lately…
What a load of shit this is lately nothing working not even there customer dash board a load of rubbish
Payment system is not good
Payment system is not good. Lost money twice, with both debit card and crypto methods. When contacting support and providing the proof of payment, there’s no reply.
Technical Support
Needed some technical support and was sceptical as to whether there would actually be any, but was pleasantly surprised. Problem solved along with quick responses from the support team.
Keep up the good work!
Amazing customer service
Amazing customer service. Swiftly solved technical problems I was having when using login credentials. Thank you to the team for the excellent service!
Excellent service
Excellent service. Quick and professional to sort any issues
The response by CCCambox was fast and…
The response by CCCambox was fast and they told me what I should do to try and rectify the problem I had
I purchased a month's subscription to…
I purchased a month's subscription to see if it was working the service correctly without buffering, and I got 7 day refund; after one hour, since it was working properly, I bought the yearly subscription when I wanted to cancel the one month because I got the yearly subscription, they reject to refund me without any explanation, with you won't be refunded. The service works great, but they don't have any trial, and lack of transparency.
they deserve no star!!worst guys on the…
they deserve no star!!worst guys on the market,for last 3 weeks the service havent worked,i ve been everyday in contact and everytime copy paste same answer to me.
they dont care at all
AVOID!!!
very good thank you
Has not been updated for like 6 months…
Has not been updated for like 6 months or more. Sent in like 4 tickets and always the same BS. We are working on and new content will be added this week, but then nothing.
Literally no new movies for 2024.
Don't waste your money on this crap service
Great Service!!!
Great Service!!!
Firstly, the product is great, almost 100% uptime.
Then, every so often I have to contact support (usually because of an issue I caused)
Sorted & back up within an hour.
Highly recommended!!!
Untrustful payment method
One year ago, they had a three days trial, and after testing, I decided, to pick the one year subscription, and was quite good, working quite fine with most of the channels. Sometimes I had buffering issues, but can't complaint much.
Recently, I tried to update for one more device, and the payment method has changed, forcing me to use some kind of crypto payment, and being more expensive than detailed in the website.
I declined to improve my subscription, and will not renew for this coming year.
Very good support
Very kind and personalized support by…
Very kind and personalized support by up to 3 different members of the team, helping me solve my issue in a short time
very fast and efficient...I recommend
very fast and efficient...I recommend
A very quick and detailed response to…
A very quick and detailed response to fix the problem
Customer service were quick with…
Customer service were quick with answers to my problem..
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