CDL Group Ltd Reviews 

113
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, making interactions pleasant and stress-free. People frequently highlight the excellent service, noting its efficiency and the ease of the overall process. Reviewers are particularly impressed with the prompt response times and the clear, helpful communication provided by the team. Many consumers appreciate how the company simplifies complex processes like ISO accreditation, providing practical guidance and making daunting journeys straightforward. The team's expertise helps businesses achieve certifications quickly and maintain compliance, fostering growth and improving operational systems. This proactive and thorough support ensures a smooth and reassuring experience for all.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, highlighting the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the team is excellent across the... See more

Response time

Customers had positive experiences with response times, consistently reporting prompt and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using the services of CDL Group for over six years now and the support has consistently been excellent. The whole process is always smooth, well organised and completely hassle-free. Craig... See more

Company replied

Rated 5 out of 5 stars

I made contact with Kerrith a few weeks ago to book in some welder qualification renewals, he was really helpful and had us booked in within the hour with a date that suited our busy schedule. We... See more

Company replied

Rated 5 out of 5 stars

I have worked closely with Ian from CDL Group for a number of months. He has been a huge support in addressing the areas of ISO I needed to address for my company. Without his support, it would have b... See more

Company replied

Rated 5 out of 5 stars

We have been using CDL for a number of years now and I must say that the service is excellent. The implementation of our ISO9001 & ISO27001 systems was a daunting task at the beginning, but with the e... See more

Company replied


Company details

  1. Business to Business Service
  2. Auditor

Written by the company

CDL Group offers ISO certification and NDT / Welding Coding Services. We have certified over 4000 businesses across the world, the majority of these businesses are situated in the UK & Ireland. The businesses that we have certified have stemmed from all types of business sectors. We offer service, quality and value every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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No recent history of asking for reviews

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4.9

All reviews

(113)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall Effecient and helpful

Craig dealt with my initial enquiries and was extremely helpful with details and information. Always prompt to reply and accommodating to business requests. Ian completed our Audits and was extremely efficient. I would definitely recommend CDL for your quality/Environmental management systems.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

A joy to deal with

Very helpful from the start with good knowledge and understanding our requirements. Both Craig and Ian were very efficient in answering all our questions and helped with suggestions.
Very nice company to deal with, very happy!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

ISO Accreditation

We worked with CDL to complete our ISO registration. Process was seamless and easy with all templates provided quickly and efficiently. Looking forward to working with CDL over the next 12 months

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Helpful Provider

CDL Group were responsive and very helpful with guiding us through the process to gain ISO accreditations.
Excellent customer service, we highly recommend CDL if you are in need of obtaining ISO accreditations.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

We have had our ISO9001 Certification…

We have had our ISO9001 Certification with CDL for years and then when we had an urgent requirement for ISO14001 they managed to arrange this for us with an extremely quick turnaround, thanks to Craig and Ian for arranging this so quickly

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

ISO 9001-2015

Oliver and Ian provided excellent customer service and guidance throughout our ISO 9001 application. With their support the whole process was very quick.

Many Thanks!

March 15, 2024
Unprompted review
CDL Group Ltd logo

Reply from CDL Group Ltd

Thank you for sharing your experience! We’re delighted to hear that Oliver and Ian provided excellent customer service and guidance. It’s wonderful to know that their support helped make your ISO 9001:2015 application process quick and seamless. We appreciate your kind words and look forward to working with you again in the future!

Ed - CDL

Rated 5 out of 5 stars

So helpful!

CDL have been so helpful with our application for ISO9001 and ISO14001. It would have been infinitely more difficult without their guidance.

Special thanks to Oliver and Ian for a smooth process.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

EN 1090 cannot recommend CDL Group highly enough

Eddie and Dave have been there for us every step of the way for this process. They simplified it for us making it a lot easier and faster to gain our EN 1090. They are unbelievably knowledgeable in their areas and are always at the other end of the phone to offer guidance and advice. They organise everything for you including weld tests, audits etc which really took the pressure of ourselves. We passed with flying colours and we really couldn’t have done it without them. As a company we cannot recommend them highly enough. We look forward to working with them again in the future.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great reliable service

We have been working with the team at CDL for years and they are always helpful and happy to provide advise and guidance to the best of their knowledge.

I take comfort in knowing I can call on the team there at any point to discuss any queries i may have.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Fantastic service! Knowledgeable, friendly and approachable staff who helped us achieve accreditation for EN1090 structural steel.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful Team team…

The help and guidance of the CDL team in implementing and maintaining our ISO accreditations is top notch! They make a daunting prospect understandable and achievable. Recommended!

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely impressed with the service…

Extremely impressed with the service from the team at CDL, from the initial contact to the testing communication has been excellent and the team have been more than helpful.
Highest recommendation from myself and the team at ONE Fabrication Ltd.
Thank you to Eddie and Cenwyn.

October 11, 2023
Unprompted review

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