CDM Financial Ltd Reviews 287

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

This company is brilliant. I spoke with Alex today who not only made me feel comfortable speaking about my difficulties but really explained everything and made me feel at ease through the process. He... See more

Rated 5 out of 5 stars

Kyle went above and beyond from the very first moment. He didn’t just explain things clearly, he made sure I genuinely felt supported and understood at every step. His empathy was real, not just s... See more

Rated 5 out of 5 stars

Michael was AMAZING, he took into consideration my mental health and how it can affect me, he approached me with kindness and care. I had so many anxieties contacting this company but I am so so glad... See more

Rated 5 out of 5 stars

I highly recommend CDM financial to anyone that is struggling with debts. John especially, I thank you for helping me. You throughly explained everything that would happen and going forward in simpl... See more

Company details

  1. Debt Relief Service

Written by the company

CDM Financial offer debt advice and consolidation to clients across the UK. From IVA (Individual Voluntary Arrangement) to debt management plans and trust deeds, our team will work with you to find a solution to your debt problems. Our mission - to help as many people as possible in the UK resolve their debts and create a happier, stable life for themselves and their loved ones. We fully understand the pressure, stress and shame that can be felt when you hit hard financial times. We are here to tell you - you are not alone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

John the legend

What can I say John is an absolute amazing man, I cannot thank him enough he managed to deal with trick clients for a IVA.

Nothing was too much trouble and went the extra mile for both me and my husband

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Totally useless.

It would take around 6 calls to get a reply.
The information I eventually received all turned out to be wrong snd cost me the price of getting my house valued and many hours spent on the phone.
Felt like no-one knew what's actually going on.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Truly amazing

Truly amazing. From start to finish, CDM and John in particular were amazing, life changing this has been for me, cannot fault them, even writing this, I’m shedding a tear as this means so much. Thanks you

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Best decision I ever made contacting…

Best decision I ever made contacting this company.
John my advisor was excellent, he discussed all my options with me. John helped me decided on the best possible option for me.
He always got back to me, with a text or a phone call whenever I had a problem. Thanks to John I’m on my way to a better future.
I can’t thank John and the company enough for helping with my situation, and all the on going support.
Thank you again John you are the best.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Alex Brown to the rescue!

Great experience from start to finish. Alex Brown was assigned to me and I couldn’t have asked for anyone better. Alex communicated well and showed genuine care and sensitivity regarding my financial circumstances. I am now in a better financial position thanks to Alex. I cannot recommend Alex or this company enough. Thank you so much!

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Craig,Glasgow

Was contacted by Stephen who put me at ease right away...it was a stressful time but after a complete explanation of the next steps I needed to take, I felt a weight had been lifted from me. The whole process was simple and I now make a monthly payment which is affordable to me to reduce my debt and I can now get my finances back on track. I would highly recommend this company if you have debt issues.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

Tbh they dont deserve even one star…

Tbh they dont deserve even one star review, i received there email about help with debts but when i contacted them nobody got back to me i had to call them to get information, at first it sounded fine and it was going well after awhile things went down hill i was getting no information i was getting told they were sending emails to me witch i didn't receive so i decided to stop and find another company who has helped and gave information and keeped me up to date with what was happening

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

***** service

CDM and Michael, in particular, made this stressful moment of our life easier to navigate through. He was always on the other end of the phone for any query, to clarify any issue related to the IVA process. He was there when we needed a bit more reassurance regarding the process. We now are doing our part of the agreement knowing that up %60 of the debt has been written off but we still contribute towards the debt with a fixed payment. I feel confident now and hoping for a brighter future. Thank you Michael.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Professional & reassuring

Made up with the help provided by CDM. In particular, Connor, who was compassionate and reassuring from the very first call. Really appreciative of his guidance and professionalism throughout the process.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Review

I can’t thank Michael enough for all the help he has given me over the last couple weeks. He went above and beyond to ensure I got the best help with my current situation. He was available at any time I needed to ask questions, advice etc and was never once a hassle for him. He is a true assest to this company.

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

Very sketchy

Very sketchy, I appreciate there could be fees involved but the agent could not give me any indication of what they might be or even the mechanism for calculating them before they wanted my D.O.B and financial information. As soon as I started asking what I thought were reasonable questions the agent started to act like a scammer and couldn't get off the phone quick enough. I think it's pretty reasonable to question how fees are calculated before divulging personal details. He then put the phone down on me when I obviously wasn't a mark.

EDIT...in response to the above, see below, they just confirm that they wanted personal details before discussing any solution. They already knew my age, income and debt amount along with a host of other things. Surely I could be told at the very least the way fees are calculated 🤷‍♂️. Like I said sketchy...those giving good reviews probably aren't even aware that they are paying fees.

November 7, 2023
Unprompted review
CDM Financial Ltd logo

Reply from CDM Financial Ltd

Hi Gordo,

We are sorry you were not satisfied with your experience with us earlier today. We hold a high standard in terms of our customer service and the advice which we provide. As you can see from our numerous reviews we help a number of people day in day out.

We have listened to the call you had with one of our agents and he informed you that he had to take some details before passing you on to someone who could give you the information on the solution which we felt was best for you.

We are happy to have one of our management team give you a call and discuss further.

Please let us know a suitable time to call.

Kind Regards

CDM FINANCIAL

Rated 5 out of 5 stars

IVA Solution

John has been outstanding throughout. He advised me of all my options and was amazing at explaining the process of the solution I decided on! He was always on the other end of the phone with a quick reply! If you’re struggling contact John! Best decision ever made

October 27, 2023
Unprompted review

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