CEF Reviews 

Everything was great apart from the delivery company. No notification they were coming. I had to rely on my date chosen. When the guy came in his dirty DX van he cheerfully dumped it outside my front door in a classic knock and run. An £80 item just left assuming we were in. Get a decent delivery company that does what you ask them to do

Bought a dewalt strimmer and brush cutter attachment
Did lots of research CEF were cheapest and had stock
A no brainer
Thank you for the service

Really didnt expect Allen Keys to be bubble wrapped within the box. That diligence is commendable. Never been anything other than impressed with CEF.

The light fitting fit the bill for my old chandelier
and delivered on time

Very fast delivery and unbeatable price

Ordered late evening, dispatched 8am next day, and with me 11am the next. 30 minutes to fit 3 downlights. Pushfit connections, pick the light colour on switch and test the dimmer. Seamless.

Ordered one day delivered next morning as promised. Well packaged with all contents complete. Could ask for nothing more.

Ordered some white ducting online for delivery. Delivery cost was reasonable however the item was poorly packaged - it was only wrapped along around 40% of the length, meaning the rest was scratched and dulled. The bits that were wrapped were covered in such a way that it was very difficulty and time consuming to get off, so the worst of both worlds packaging wise!

Despite this, price was good and probably would use CEF again. I just wish they had an option to get the item delivered to a cef store for free like Screwfix and Toolstation do. That would make the total price even more attractive.

First time I have used CEF, following a random online search for a hand combi-drill. After seeing what I was after, I checked out the company, terms and references / reviews. It was then time to back my findings, an upgraded drill body was ordered to replace my old faulty one, at a price which bettered the purchase and fitting of spare parts - what was not to like. Delivered quickly, well packaged and can only recommend them. Will use them in the future, thanks folks. :-)

Fantastic service, one light had failed and they immediately sent a replacement free of charge.
Outstanding

Delivery was late and the customer service rep i dealt with wasn't exactly helpful or friendly. Happy with the product and price. Maybe DX just aren't a reliable courier service.

Easy to order, kept informed throughout process, delivered on time.

Good product, Nice company fast delivery

The item was as advertised and delivered on time. No Fuss. Will definitely order again from CEF.

Easy to use great service

I purchased a milwaukee polisher online which arrived 2 day lattrr which was good, it arrived on the Friday, and i tried it out the next day and it would work intermittently and could keep stopping, I called my local CEF and they said it nothing to do with them as they are all independent stores and not connected to anyother CEF shop which I thought was wrong and odd he said I will have to call the online store on Monday. After waiting till Monday and speaking to the online store they said I just need to go to my local branch, I expected what they said to me and confirmed they was wrong and they will call them on my behalf. I dropped my item off on Monday at my local store to the and I asked for a replacement which they said they cant do they will have to refund me but they didnt k ow how to do the paper work and it was near the end of day so they wouldn't do it now anyway so took my item and gave me his business card and said it will be incontact the following day however I have not heard any as of yet and its been 3 days. This is my first purchase for a CEF store and probably my last