Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts co... See more
Company replied
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Review summary
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Excellent product (a PVA cooling towel) which was a game-changer for me in the heatwave we've just had in the UK. It's clearly an excellent product as it's used by construction workers and it was a re... See more
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Straight away it’s a smooth transaction. quote all correct and straight to basket We are long standing clients of CEF and they have always been highly rated by us and now with the online facility it... See more
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Our experience with CEF has always been great, regardless of which branch we use. However, the team at the Norwich branch (our core one) in particular is brilliant, with a big shout-out to Will speci... See more
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Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29K reviews
Asks customers to review
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Very prompt delivery & good value.
June 26, 2026
Reply from CEF
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Fast delivery
January 21, 2026
Reply from CEF
Thank you very much for your review Chris.
Best Regards
Adele Feller (Customer Services Manager)
On the website it needs to stipulate…
On the website it needs to stipulate that buying bare tools will not come in original packaging . *gift purpose* but the main concern was the state it was packed . No protective infill for transport so recieeived the tool scratched and with blemishes.
June 13, 2026
Reply from CEF
Thank you for your review Benjamin.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
Wow - Rude - Poor
Wow, just called the help line 01763 272 717 for to ask about a product, and that must have to be the rudest creating and contact i have had in a very long time.
So, thanks Sue, for your really rude and poor attitude.
I hope you receive some training on not how to deal with potential customers.
July 2, 2026
Unprompted review
Reply from CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Efficient web ordering
Superfast service after placing an order online. Very easy to find the item you require when seraching, unlike som other companies. Excellent prices and free delivery what more could you ask for. Will be my new regular place for ordering in the future.
June 26, 2026
Reply from CEF
Thank you very much for your review Carl.
Best Regards
Adele Feller (Customer Services Manager)
Website was clear and easy searched.
Website was clear and easy to find what I wanted. The order and payment went smoothly and the product delivered within a few days. Communications kept me up to date. Excellent.
June 26, 2026
Reply from CEF
Thank you very much for your review Sean.
Best Regards
Adele Feller (Customer Services Manager)
The main thing was the in line lamp…
The main thing was the in line lamp switches did what they were supposed to do. It would have been easier if there had been a plan showing how the terminals had to be connected ie L for live , N for neutral and E for earth
June 12, 2026
Reply from CEF
Thank you very much for your review and feedback Colin.
Best Regards
Adele Feller (Customer Services Manager)
The website was easy to navigatue
The website was easy to navigate, ordering was easy and delivery was very prompt. Fareham branch were very helpful.
June 26, 2026
Reply from CEF
Thank you very much for your review Neil.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Graham.
Best Regards
Adele Feller (Customer Services Manager)
As always the staff were very helpfull
June 26, 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Received the parts we ordered next day…
Received the parts we ordered next day exactly what we paid for
June 12, 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Tom.
Best Regards
Adele Feller (Customer Services Manager)
Had what I wanted and I received when I…
Had what I wanted and I received when I wanted it
June 11, 2026
Reply from CEF
Thank you very much for your review Allan.
Best Regards
Adele Feller (Customer Services Manager)
all good no problems
June 25, 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Really nice guys in this branch
Really nice guys in this branch, helpful and pleasant.
December 2, 2025
Reply from CEF
Thank you very much for your review Stephen.
Best Regards
Adele Feller (Customer Services Manager)
Promt delivery and reasonable price
June 19, 2026
Reply from CEF
Thank you very much for your review Neil.
Best Regards
Adele Feller (Customer Services Manager)
Delivered on time with no issues.
June 11, 2026
Reply from CEF
Thank you very much for your review Colin.
Best Regards
Adele Feller (Customer Services Manager)
Ordered the product online
Ordered the product online, very easy, received items very quickly. Great service
June 11, 2026
Reply from CEF
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
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