CEF - Aldershot Store Reviews 26

TrustScore 4.5 out of 5

4.6

Eastern Road, North Lane, GU12 4YD Aldershot, GB


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Rated 5 out of 5 stars

The process for ordering on line was straightforward, although when having the delivery to store, I was surprised that a delivery charge was added. A member of staff at the Aldershot branch rang me... See more

Company replied

Rated 5 out of 5 stars

Lovely helpful staff in my local depot (Aldershot branch) both when I've been into store and spoken to them over the phone to confirm product spec. Online ordering was easy with fast delivery.

Company replied

Rated 3 out of 5 stars

The item description for the 42 x 21 x2.5mm unistrut is misleading. The pricing clearly states £19.20 for 3. The description states a 3mtr length so it clearly implies that you get 3 x 3mtr lengths.... See more

Company replied

Rated 5 out of 5 stars

Ordered a drill the night before and picked it up the following morning from a depot which was suitable to me good service and good price many thanks 👍👍

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - Aldershot Store

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Eastern Road, North Lane, GU12 4YD, Aldershot, United Kingdom

  • 01252 327661

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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1-star

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Rated 5 out of 5 stars

Store experience

The process for ordering on line was straightforward, although when having the delivery to store, I was surprised that a delivery charge was added.
A member of staff at the Aldershot branch rang me to inform me that my order was ready for collection. On the two occasions I have spoken to a member of staff at this branch, they have been very helpful. Overall, apart from the delivery charge for orders to the store, everything has been good.

January 31, 2026
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review Les.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Very good service

December 3, 2025
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review Brian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Easy to order

Easy to order. Punctual and responsive

November 24, 2025
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review Neil.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Ease of website

Quick and easy website to use. Full information was given at all times. Pleasure doing business with you

June 22, 2025
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review Ian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Lovely helpful staff in my local depot…

Lovely helpful staff in my local depot (Aldershot branch) both when I've been into store and spoken to them over the phone to confirm product spec. Online ordering was easy with fast delivery.

March 21, 2025
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review Sarah.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

42 x 21 x 2.5 unistrut

The item description for the 42 x 21 x2.5mm unistrut is misleading. The pricing clearly states £19.20 for 3. The description states a 3mtr length so it clearly implies that you get 3 x 3mtr lengths. The qty box when you order refers to Mtrs of length not qty of 3mtr lengths so again confusing

February 17, 2025
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you for your review Allan.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Ordered a drill the night before and…

Ordered a drill the night before and picked it up the following morning from a depot which was suitable to me good service and good price many thanks 👍👍

November 26, 2024
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review Mike.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good reliable service…

Delivered my leaf blower on time and well packaged.
Could not expect more -good service.

February 4, 2024
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Online purchase

Good order will use again

January 16, 2024
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review Mr Challifour.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Friendly knowledgeable staff

Friendly knowledgeable staff, good prices and excellent service

December 15, 2023
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review and feedback Gareth.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Aldershot branch always helpful and…

Aldershot branch always helpful and will to help with anything wether it's a delivery to getting stock in

August 1, 2023
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

Their customers

Efficient staff who do what they say and communicate.

April 28, 2023
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Prompt process of order and delivery

Prompt process of order and delivery. Very efficient. Very friendly and helpful staff in Aldershot. Would highly recommend.

April 16, 2023
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review and feedback Jim.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The guys @ Aldershot branch are always very helpful

I work next door to Aldershot branch, every time I need supplies or guidance with a product, all the lads are very knowledgeable and helpful. Great Service.

November 30, 2022
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review and feedback Nick.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

Excellent service this morning from…

Excellent service this morning from Drew & another guy working in the office. They helped me with various suggestions to help me with wiring a difficult ceiling light.

July 4, 2022
Unprompted review
CEF - Aldershot Store logo

Reply from CEF - Aldershot Store

Thank you very much for your review and feedback Diana.

Best Regards
Adele Feller (Customer Services Manager)

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