The process for ordering on line was straightforward, although when having the delivery to store, I was surprised that a delivery charge was added. A member of staff at the Aldershot branch rang me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The process for ordering on line was straightforward, although when having the delivery to store, I was surprised that a delivery charge was added. A member of staff at the Aldershot branch rang me... See more
Company replied
Lovely helpful staff in my local depot (Aldershot branch) both when I've been into store and spoken to them over the phone to confirm product spec. Online ordering was easy with fast delivery.
Company replied
The item description for the 42 x 21 x2.5mm unistrut is misleading. The pricing clearly states £19.20 for 3. The description states a 3mtr length so it clearly implies that you get 3 x 3mtr lengths.... See more
Company replied
Ordered a drill the night before and picked it up the following morning from a depot which was suitable to me good service and good price many thanks 👍👍
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Eastern Road, North Lane, GU12 4YD, Aldershot, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process for ordering on line was straightforward, although when having the delivery to store, I was surprised that a delivery charge was added.
A member of staff at the Aldershot branch rang me to inform me that my order was ready for collection. On the two occasions I have spoken to a member of staff at this branch, they have been very helpful. Overall, apart from the delivery charge for orders to the store, everything has been good.

Reply from CEF - Aldershot Store

Reply from CEF - Aldershot Store

Reply from CEF - Aldershot Store
Quick and easy website to use. Full information was given at all times. Pleasure doing business with you

Reply from CEF - Aldershot Store
Lovely helpful staff in my local depot (Aldershot branch) both when I've been into store and spoken to them over the phone to confirm product spec. Online ordering was easy with fast delivery.

Reply from CEF - Aldershot Store
The item description for the 42 x 21 x2.5mm unistrut is misleading. The pricing clearly states £19.20 for 3. The description states a 3mtr length so it clearly implies that you get 3 x 3mtr lengths. The qty box when you order refers to Mtrs of length not qty of 3mtr lengths so again confusing

Reply from CEF - Aldershot Store
Ordered a drill the night before and picked it up the following morning from a depot which was suitable to me good service and good price many thanks 👍👍

Reply from CEF - Aldershot Store

Reply from CEF - Aldershot Store
Delivered my leaf blower on time and well packaged.
Could not expect more -good service.

Reply from CEF - Aldershot Store
Friendly knowledgeable staff, good prices and excellent service

Reply from CEF - Aldershot Store
Aldershot branch always helpful and will to help with anything wether it's a delivery to getting stock in

Reply from CEF - Aldershot Store

Reply from CEF - Aldershot Store
Prompt process of order and delivery. Very efficient. Very friendly and helpful staff in Aldershot. Would highly recommend.

Reply from CEF - Aldershot Store
I work next door to Aldershot branch, every time I need supplies or guidance with a product, all the lads are very knowledgeable and helpful. Great Service.

Reply from CEF - Aldershot Store
Excellent service this morning from Drew & another guy working in the office. They helped me with various suggestions to help me with wiring a difficult ceiling light.

Reply from CEF - Aldershot Store

Reply from CEF - Aldershot Store
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.