I bought an expensive power tool which required delivery. It was handy being able to pick it up from the shop instead of being in. The service was quick and I received a call as soon as the tool wa... See more
Company replied
29A Macintosh Place, South Newmore Industrial Estate, KA11 4JT Irvine, GB
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I bought an expensive power tool which required delivery. It was handy being able to pick it up from the shop instead of being in. The service was quick and I received a call as soon as the tool wa... See more
Company replied
The staff in the Irvine shop are always helpful. In the event, the item I required wasn't I stock. I ordered on line as that was quicker and easier. Easy website and very quick delivery.
Company replied
Very easy to order, tracking Info available straight away, quick delivery, and delivery driver very friendly.
Company replied
Little bit expensive. Branch didn’t really help in terms of knowledge
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
29A Macintosh Place, South Newmore Industrial Estate, KA11 4JT, Irvine, United Kingdom
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I bought an expensive power tool which required delivery. It was handy being able to pick it up from the shop instead of being in.
The service was quick and I received a call as soon as the tool was delivered to the shop.

Reply from CEF - IRV
Little bit expensive. Branch didn’t really help in terms of knowledge

Reply from CEF - IRV
Use CEF all the time for various items for or repair business. the Irvine sotre never lets us down.

Reply from CEF - IRV
Very easy to order, tracking Info available straight away, quick delivery, and delivery driver very friendly.

Reply from CEF - IRV
Very friendly staff and a first class service..Highly recomended..

Reply from CEF - IRV
The staff in the Irvine shop are always helpful. In the event, the item I required wasn't I stock. I ordered on line as that was quicker and easier. Easy website and very quick delivery.

Reply from CEF - IRV
Dealing with William the store manager at Irvine

Reply from CEF - IRV
Fast service, great communication and a price about forty percent cheaper than their neighbour who fixes screws.

Reply from CEF - IRV
Friendly and very knowledgable on the products. Will go back again .

Reply from CEF - IRV
Knowledgeable staff at Irvine branch and had items required in stock. One item needed to be returned due to my electrician’s error. Store refunded item full price no problem and advised ordering replacement (giving me the stock code number required) online due to the size of the cable roll which would be delivered next day. Item ordered on website 4.45pm and paid next day delivery which was only £5, I received email that night to say it had left depo, item delivered the following day. Excellent service

Reply from CEF - IRV
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