Cekand Reviews 13

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.0

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY

After Purchasing a what was thought to be a lovely gift it finally arrived I was gobsmacked to see a nice bottle with all i could say was a cheap no very cheap bottle stopper, nothing like what was advertised. I requested that the stopper advertised could be send but no i was offered $3 as compensation, when turned down i was offered $6 or return for a full refund less postage. The original order was $76.99 this included $6.99 postage, I was told the return postage would be $76, what a joke. i finally took $20 refund and kept the bottles. this was their mistake not supplying the advertised item.
this company is a con and if i was you i would move on.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered product from Cekand 12.19.25

Ordered product from Cekand 12.19.25. A couple of weeks later they notified me that order was shipped by GOPO. Then another couple of weeks later GOPO informed me they could not ship to the address due to they were 'not allowed' to enter a Post Office location even though we have a shipping agreement there. We use this address multiple times a week with no issues. Now GOPO refuses to discuss the issue with us to work out a solution, and Cekand wants more money to reship the order. After reading reviews on them, it appears it is just another scam to receive more money for the order. As of 2.26.26 nothing resolved.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Really bad products

Like a previous writer said: I ordered 2 glass tractors and I was ashamed when I saw them! They looked nothing like the picture and really looked liked something a child had done. The mark of the tractor wasn’t even glued on properly. I was so ashamed and sad about it. Don’t ever order anything from them!

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Took forever to not get my £35 package

Took forever to not get my £35 package.
Company blame delivery Told I had signed for package on a day and time I was not home.
Please avoid at all costs.
Bad service all round for my daughter’s Christmas present.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

2 tractor decants

Ordered 2 tractor decants. The photo advertised vs what showed up was completely opposite. The ad showed a professional glass bottle but what I received was 2 bottles painted by a 2 year old. Difficult to find a customer service email and when I did, several emails back and forth, they offered a $3 refund, then $5 refund, and told me shipping was $60 and suggested to sell it or give it as a gift. They were supposed to be gifts but I’ll save the embarrassment and gift it to the trash bin! They told me it was ‘hand crafted’, no where did the advertisement say it was as such. Terrible. Terrible. -10 stars.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience
Ordered a tractor decanter, it arrived and it looked like a toddler had painted it. I emailed photos and asked for a refund and they were so difficult and refused a full refund and offered for me to return it but the shipping cost more than the product over 40 USD so the advertisement of free returns is completely misleading. The product also broke on the first day. Would never buy from here again, worst experience ever.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

sent different product and avoids refund

i ordered a goku whiskey bottle,after 6 weeks they sent an e-mail,claiming they sent the vegeta one,so when it came it even didn't look like neither....more like trunks...

acknowledge what they did wrong they tried to avoid,yet still to "keep me satisfied" with different answers,after i asked a refund or exchange more than once

also they claimed instead i should appreciate the hard work and the warmth of the product..

reported to paypal and got my refund between a few hours.......

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

They send a totally different product

They send a totally different product, acknowledge that, but do refund nor send the correct product. After 10 emails they offered 25%, leaving me with 75% costs for their mistake.
Don't buy here!!!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Finally Received

I ordered 2 Jameson pub house at 34,99 each plus postage on 8 July it is now 28 August and still no package and the contact app doesn't work but they arrived today 4th September it took a while but it was worth it they are great quality absolutely beautiful so delighted they finally arrived well worth the wait the cost excellent packaging

July 8, 2025
Unprompted review
Show reviews in all languages. (13 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look