Celebboutique Reviews 

I purchased a top from celeb boutique that was to big so I returned it & requested a voucher code for my refund. I have confirmed with my return provider that the parcel was delivered & as I have heard nothing from celeb boutique I emailed then requesting confirmation of the delivery & the voucher code I received no response even though the email told me I would receive one in 24hrs! So far over the past 2 wks or so I have emailed them 4 times still with no response! This is absolutely ludicrous I have even resorted to threatening to report them to the relevant body however nothing seems to work! The clothes aren't particularly cheap so I would expect an extremely higher customer service when purchasing online! I will not be ordering any further items from here.

I wore the rafella dress no more than 5 hrs on a combined two occasions ! And on a night out was made aware there was a hole in my dress , I've been told to send it back and they will repair it ! If that wams what I wanted I would have done it myself ! They are not willing to exchange , as that's all I asked for not a refund ! And u keep getting the same reply to every email I send . Their customer service is shocking! Do not buy their clothing its poor quality and highly priced!

I have to be honest the quality of the two piece I ordered was lovely. However, it arrived late for an occasion. I wore something else in the end. When I eventually tried the item on in a large (12-14) it didn't fit. Sizings are misleading and definitely do not run 'true to size' as per the website sizing chart. I asked for refund as there were no alternative due to the rubbish sizings. I received no reponse as to my parcel being late and was sent a credit note which I've been forced to spend on rubbish I don't want. Very dissatisfied. No customer service number to call. I would've been happy to discuss but it seems once the company has your money you won't be getting it back. Oh and you have to pay for your own returns. Never again!!!

I ordered a pair of shoes for my partner paid for next day delivery, the shoes had been worn and where faulty! Sent email to House Of Celeb Boutique, who responded 24 hours later asking me to email pictures! Did straight away 4 days later still no reply? £126 out of pocket!

I am very disappointed with this dresses, I bought a couple as price tag was tempting in comparison to other brands but it was not worth it...poor quality certainly will not be buying more in future.

Placed an order, received automated confirmation, my dress was on its way. Great! Right? In my case, NO.

So, checked my bank account and I was charged, waited the 'two working days' for delivery nothing. Fine, wait another day. There's the postman! "Does he have my parcel?," "Nah not today love".

So I emailed Celeb Boutique's support team. Didn't receive a reply. Emailed them again, still nothing after 24 hours. So I tweeted them. Yay a reply! Only to say that I should contact another department. I'd had enough by then so I asked for a refund but was told to "send my parcel back for a refund" what parcel? Oh the dress I paid for but didn't receive it. This wasn't funny anymore. I had to tell the bank to charge them back to get a refund.

You may possibly have a good interaction with them, but I didn't. Just don't shop there, it can happen to anyone. Next time, it will be you getting stressed and the classic "told you so" will apply. #Warned