The bras ordered were a bit tight, after liaising with Olivia who picked up my enquiry about exchanging. She ensured that she ran through all required questions to get the correct size before replacin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Fit, quality, comfort & styles are beyond expectations! Superior customer service! Love, love, love Celeste d’Or Curve bra! The best bra’s I’ve ever worn hands down! I will definitely recommend to... See more
Company replied
These, by far, are my favourite jelly bras and I've tried 3 other brands. The straps are wide and comfortable, the support and coverage are perfect, and the light padding is sewn in finally!!! They ar... See more
Company replied
What a fantastic shopping experience with an amazing customer service! I ordered two bras the wrong size and I contacted the customer service who couldn't have been any more helpful if they tried. A q... See more
Company replied
4.1
Great
2K reviews
Replied to 49% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely love these bras the comfort…
Absolutely love these bras the comfort and support is amazing.
Customer service and delivery was great too.
Would love it if you could create one that isn’t as wide on the top of the bra and the straps above the boob as with some tops eg scoop neck you can’t wear the bra as the bra shows. As I believe plenty of people would want to buy these too!
Will definitely by again.
March 19, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your lovely review.
We’re truly happy to hear that you’re loving the comfort and support — that’s exactly what we aim for. It also means a lot that you mentioned our customer service and delivery experience.
Your feedback about creating a style that isn’t as wide across the top is incredibly helpful. You’re absolutely right — having an option that works better with scoop neck tops would make these even more versatile. We’ll be sharing this suggestion with our design team, as we know many women would appreciate that option.
Thank you again for taking the time to share your experience. We look forward to welcoming you back again soon.
Very comfortable - no lift
I absolutely love the comfort! But I was expecting more lift which I definitely did not get. The company kept me informed about tracking the order but still took like 10 days. I give the bra an 8 for comfort only a 3 lift
April 8, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your honest feedback.
We’re so glad to hear you’re loving the comfort — that’s always our top priority. We completely understand your comments about lift though, as different styles can offer different levels of shaping depending on fit and support needs.
We’ve sent a request out to you to get a little more detail so we can properly assist and hopefully recommend a style that gives you the lift you were expecting.
Thank you again for sharing your experience — it truly helps us improve.
I really like this item
I really like this item — it’s very comfortable. However, it runs big. I’m a 34DD and ordered a medium, but it’s too loose. I would recommend sizing down, especially if you’re between sizes.
April 8, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your honest feedback, Nikita.
We’re really glad to hear you’re loving the comfort — that’s so important to us. We also truly appreciate you sharing your sizing experience, as that’s very helpful for other customers.
We’ve just sent you an email so we can look into this properly and help get you into a better-fitting size. We’d love the opportunity to make this right for you.
I measured myself according to their…
I measured myself according to their guidelines. The bra still has me spilling out over the top. Really disappointed. I contacted customer service but no one responded.
March 14, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for your feedback.
We’re really sorry to hear the sizing didn’t work as expected — we understand how disappointing that can be, especially after carefully following the measurement guide.
We’ve reviewed our system and can’t currently locate your previous message. We’ve sent a request out to you directly — if you could please provide your order number and the email used for purchase, we’ll pull up your details and review this properly.
We’d really like the opportunity to look into this and assist you further.
Customer service is exceptional
Customer service is exceptional, one of the bra's didnt quite fit right and they sent me a new one
The bras are comfy and fit well
I would recommend to a friend
April 7, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your kind words.
We’re so pleased to hear that you found our customer service exceptional — making sure you feel supported (in every way!) is incredibly important to us. I’m glad we were able to quickly sort the fit issue and get you into something that works better.
It’s wonderful to know you’re finding the bras comfy and fitting well, and your recommendation truly means a lot to us.
Thank you again for taking the time to share your experience.
First order (2 bras)
First order (2 bras), the large was too loose around the band, but cup size ok. Told to keep by customer service & donate to awomens charity and sent M size. Band fit great but cup size gives a uni-boob. Although they are very comfortable, not flattering wearing a fitted top. Would recommend you add larger cup sizes for the fuller bust ladies. Will not be ordering again.
March 30, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for taking the time to share such detailed feedback.
We’re really glad we could at least help you find a level of comfort — that’s always our first priority. I’m also pleased our team was able to assist quickly with the size exchange.
We completely understand your comments about fuller cup sizing and shaping under fitted tops. Feedback like this is incredibly valuable, especially from women who need more separation and definition. Expanding cup options for fuller busts is something we’re actively reviewing as we continue to develop our range.
While we’re sorry to hear you won’t be ordering again, we truly appreciate you giving us a try and sharing your experience so thoughtfully.
Good quality and very comfortable
Good quality and very comfortable. I will definitely buy again.
March 27, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your lovely feedback.
We’re so happy to hear you’re enjoying the quality and comfort — that’s exactly what we strive for with every design. Knowing you’d buy again truly means the world to us.
We can’t wait to have you back.
Ordering was good
Ordering was good, easy. love the comfort of the bra, wish they would use band size because I’m a triple D so the bra is a little small on the cup and the band is big. I’m using the the first hook.
April 3, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your feedback.
We’re so glad to hear ordering was easy and that you’re loving the comfort of the bra — that’s exactly what we aim for.
We completely understand your point about band and cup sizing, especially being a DD. Getting that balance right is so important.
We’ve sent you request for more details so we can look into this properly for you and help find a better fit. We’d love the opportunity to review your sizing more closely and get this right.
Thank you again for sharing your experience — we truly appreciate it.
Incredible customer service very fast…
Incredible customer service very fast to respond and super helpful. I was dubious to order at first as I have always been the person who has needed to try a bra on however I took the plunge and ordered two bras. They fit like a glove and a so comfortable if you’re contemplating ordering take the plunge and do it you won’t regret it great quality wash really nice and as I’ve said above the comfort is something else.
April 7, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for this incredible review.
We absolutely love hearing this — especially from someone who normally prefers trying bras on in person. Taking that leap of faith means a lot, and we’re so happy the fit and comfort exceeded your expectations.
It’s wonderful to hear they fit like a glove, feel amazing to wear, and even hold up beautifully in the wash. That’s exactly what we design them for.
Thank you for encouraging others to take the plunge as well — your words truly mean so much to our team.
I am really disappointed
I am really disappointed, the two bras I ordered lacked any support and when I tried to organise a return I found the process ridiculously complicated. I am approx 3 days into my request and have sent 3 emails and I still haven t been provided with the information to allow me to return the products. Personally I won t buy from this company again.
April 8, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for your feedback, Sharon.
We’re sorry that this process felt frustrating for you.
This matter has now been escalated to management, and we’ve reached out to you directly to finalise the return arrangements.
We appreciate your patience while this was escalated and resolved.
No chance of a refund!
Firstly, on a positive note, the bras are extremely comfortable and in terms of customer service the company are very good at responding and replying to messages. However the problems start if you want a refund. I initially ordered a bra which fit perfectly so placed a second order for the same bra in a different colour and a strapless version. Unfortunately the strapless bra was too small so I was able to request this in a bigger size as part of the company's perfect fit guarantee. This was sent to me free of charge but was again too small. At this point I emailed to say I would return the bra and requested a refund. I was offered various 'deals' as an alternative to having a refund, but having already got two bras that didn't fit, I turned these down and said I would like the refund. I was then told that they would take two lots of shipping fees off my refund (for the original bra and the replacement) meaning that I would end up owing them, rather than me receiving any money back. It is stated on the website that there are no free returns, but no where does it say that they will charge you two lots of shipping fees if you have been sent another product as part of the perfect fit guarantee. I think transparency is key, and potential customers should be made aware of this so they can decide whether to proceed with an order. In a nutshell, you have no chance of receiving your money back if you don't want the product, they are only interested in trying to get you to buy more products at a discount price.
March 31, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for taking the time to share such detailed feedback.
We’re genuinely pleased to hear that you found the bras comfortable and that our team was responsive throughout your experience. That’s very important to us.
We have sent a request to you so we can pull up your details to review your previous correspondence in full so we can clearly understand what happened and whether anything was miscommunicated along the way.
Transparency is important to us, and our Perfect Fit Guarantee is designed to offer a free replacement without requiring a return. However, once multiple replacements and shipping movements are involved, our standard return structure does apply as outlined in our policy.
That said, we want to make sure your specific case has been handled correctly. We will be reviewing the prior conversation history carefully.
What amazing customer service
What amazing customer service! Hannah was so helpful. I would not hesitate to order from them again!!
April 7, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your kind words.
We’re thrilled to hear you had such a positive experience with Hannah — we’ll be sure to pass this on to her. Our team truly cares about making every customer feel supported and looked after, so this means a lot.
We can’t wait to have you order with us again.
5 star customer service
Purchased a bra due to the glowing reviews. When it arrived I tried it on and even though it was comftable,it gave me no lift at all.So disappointed I contacted customer service.Olivia was prompt at answering my email and has been so helpful at helping me get the right size bra for me to give me the lift I wanted.I am looking forward to receiving the new size bra that she has now dispatched for me.5 star customer service Olivia.thank you so much!
April 8, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for sharing your experience.
We completely understand how disappointing it can feel when the first fit doesn’t give you the lift you were hoping for, so we’re really glad you reached out. It’s wonderful to hear that Olivia was able to step in quickly and help guide you toward a better size.
That’s exactly what our team is here for — making sure you feel confident, supported, and happy with your purchase.
We’re so pleased you gave us the opportunity to make it right, and we hope the new size gives you the lift you were looking for. Thank you again for your kind words and for recognising Olivia’s help.
This company is completely trustworthy
This company is completely trustworthy. Excellent product and customer service.
I've bought their products twice, and each time I'm more satisfied with my purchase. It's not just the product itself, but also the customer service they offer.
They are truly professional, selling a good product with policies that protect the consumer.
I was fortunate enough to receive assistance from one of their customer service agents named Olivia. Thank you, Olivia, for your support; you've gained a customer for life.
April 8, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for this incredible review.
Reading this truly means the world to us. We work hard to ensure that not only our products meet expectations, but that our service and policies make every customer feel confident and protected when shopping with us.
It’s especially lovely to hear that you’ve returned for a second purchase and felt even more satisfied — that’s the greatest compliment we could receive.
We’ll be sure to pass your kind words on to Olivia. She’ll be so grateful to know she made such a positive impact.
Thank you for your trust and loyalty — customers like you are exactly why we do what we do.
Excellent customer experience
Excellent customer experience. Quick responses and a genuine interest in finding the product that would best meet your needs.
March 11, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your kind words.
We’re so pleased to hear you had an excellent experience with us. Providing quick responses and genuinely helping each customer find the right fit is something we care deeply about, so your feedback truly means a lot.
Thank you for taking the time to share your experience — we’re always here whenever you need us.
THE MOST COMFORTABLE BRA EVER!
I now have 3 of the Jelly bras and waiting on a 4th to arrive! They are the most comfortable bra I’ve ever worn and can where all day in comfort forgetting I’ve got it on! The fabric is so so soft. I recently had an issue with the 4th bra I had ordered - a strapless bra which didn’t fit properly. I contacted customer service and within 24 hours I had a reply from Olivia who was so helpful. She arranged for a replacement to be sent out straight away and told me I could keep the original strapless bra or gift it to someone else! Excellent customer service and a fantastic product. I will definitely be buying from Celeste D’or Curve again and without hesitation would recommend this product 100%.
April 8, 2026
Unprompted review
Reply from Celeste D'or Curve
Wow — this absolutely made our day. Thank you so much for such an incredible review.
We’re thrilled to hear you now have three Jelly bras (with a fourth on the way!) and that they’ve become the most comfortable bras you’ve ever worn. Being able to wear a bra all day and forget you even have it on is exactly what we design them for, so hearing this means everything to us.
I’m also so pleased Olivia was able to step in quickly and make things right with your strapless bra. That’s exactly the kind of experience we want every customer to have — simple, supportive, and stress-free.
Thank you for your trust, your recommendation, and for being part of our community. We can’t wait to have you back again.
I ordered two bras that cost over $60…
I ordered two bras that cost over $60 and neither one comes close to fitting. I have been trying for weeks to return them, but I am only responded by them with excessive questions, options to get different types of bras, etc. All I want to do is return them at an astronomical restocking fee and they refused to send me a return form now coincidentally, we are two days away from the return expiration. Do not order from this company. This is a total money grab, scam in all caps!!!! the material is terrible. The fit is nowhere near what I ordered.
Look up the reviews and I am just one of hundreds of people with the same complaint. This company should be shut down.
April 6, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for your review.
We understand you’re frustrated, however we have checked your account and can confirm that your refund has already been processed.
You were also advised that your refund will not be affected in any way, as you've already received it. There is no outstanding balance and no further action required from you.
We have also reached out to you directly to confirm the refund details and ensure everything is clear.
We ordered two bras a good month ago…
We ordered two bras a good month ago and still have not received them. I reached out to the company multiple times and they keep saying give it a few days definitely wouldn’t order from them.
March 9, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for your review.
We’ve checked your order and can confirm that we previously responded with your tracking number. According to the latest update, your parcel is currently in transit and on its way to you.
We understand delays can be frustrating, and we truly apologise for the extended transit time. We are continuing to monitor the shipment on our end and will follow up with the courier directly if needed.
We’ve also sent you a direct email with the tracking details again so you can follow the delivery progress in real time.
Amazing service!!
Amazing service!!! 5 stars ⭐️⭐️⭐️⭐️⭐️Customer service could not have done a better job! Molly was fantastic!!! Enjoy shopping and the quality is also fantastic!!!
April 7, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for this amazing review.
We absolutely love hearing this. Knowing that you enjoyed your shopping experience and found the quality fantastic means so much to us.
We’ll be sure to pass your kind words on to Molly — she’ll be thrilled to hear she made such a positive impression. Our team works hard to make every experience feel easy and supportive, so this truly means a lot.
Thank you again for your support and your 5 stars.
Customer service and returns
After receiving a bra that was way too large and reading all the negative comments on Facebook about the returns process I gifted the bra to someone.
I then contacted Molly at Celeste to say how unhappy I was and she was amazing - we went through measurements etc and she sent me a new bra which is fab - such a lovely comfy bra and great customer service - don’t believe all
The reviews on social media.
Thanks
March 24, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for sharing your experience so openly.
We completely understand how concerning it can be to read mixed reviews online, especially when it comes to returns. It means a lot that you still chose to reach out and give us the opportunity to help.
We’re so pleased Molly was able to work through your measurements with you and find a better fit. That’s exactly what our team is here for — making sure you feel confident and comfortable in your bra.
Hearing that you now have a bra you love and found the service supportive truly means so much to us.
Thank you again for your trust and for taking the time to share this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.