Celeste Cannes Reviews 

Very poor . Goods of poor quality pants were seethrough and half lined. The retuns policy is a scam offering 10to 20% for not returning or return to china at own expense . Beware of buying from this organisation

No order, no refund, no service. I received email that my order was on its way. When I contacted them saying I thought they were a scam, they said they would refund me 20% of my purchase and I could keep the full order. There was no 20% refund and there was no merchandise. After complaining again, they said they would cancel my order (which to me is proof it was never processed) and refund me the full amount in 3 to 5 days. A month later and still no refund. If you dig a little you will find several companies with the same story, the same pitch, and the same scam.

This company is a scam . Ordered in January 2025 & still no delivery . Asked several times where is my purchase . Celeste replied that they will look into it 3 times . Now they’ve stopped replying to me .

This business is a scam! Please avoid at all cost. I placed an order with them since begining of January 2025. To date, I have not received my order. They kept coming up with different excuses as to why the order is delayed. The tracking details they shared LED to no where and after 8 weeks of emailing and chasing them for update on my order, I gave up and asked for a full refund. Since asking for a refund, they have stopped communicating with me. By the way, there is no phone number to contact them so you will find that you are stuck if they don't respond to your email. My only regret is that I did not check their online customer reviews. Had I checked the poor experience of other customers, I would never have placed an order with them. They are crooks but nemesis will surely catch up with them. Avoid them with a badge poll.

DO NOT USE THIS COMPANY - SCAM
Instagram looks very professional but do not trust this company. Purchased multiple products as gifts but they never arrived. Sent the company several emails and whilst they initially responded, they have now gone silent. I requested a refund for the order but no response.

Just want to share my experience to warn others!!
Product never arrived, sent the company endless messages and emails. They replied to a couple initially apologising for delay, advising item was on its way, offering 20% refund then nothing!!
Tracking of items comes up error!
Their Instagram looks professional, they showcase their items, great but in my experience it’s just a huge front for a fake company. I fortunately have received a refund from my credit card company but I’ll be taking this further with the official bodies to ensure scammers are stopped.

I ordered several items, its been over a month now still nothing. I already stop waiting as I know nothing will ever arrived. Unfortunately, I realized I've been fooled! It is frustrating and disappointing.😔

if there is a zero star rating , I will definitely go for it. Ordered some jewelry online during last Dec, and my order never arrived since. Totally scam!!

Absolute SCAMMERS! Placed 2 orders January 22nd, never arrived. Been asking customer service everyday to sort the issue, they apparently have sent again but still not turned up. They said I could have a refund for both orders now they are saying I can’t and we will have to wait for the orders to arrive! Obviously this is never going to happen. SCAMMERS SCAMMERS SCAMMERS!!

honestly i was very very spectacle about this. as when i first ordered i thought nothing much of it till a few weeks went by and all i kept getting are these emails saying that theres been a delay in my shipping, so thats when i decided to check the reviews and realised its mostly negative and i strongly believed that I’ve got scammed. i kept emailing them back and forth thinking i’d get no where cuz i thought this was a fraudulent business. how ever i was very surprised when my parcel was delivered this morning and the bracelet looks very real. If youve ordered from this business and are worried that its been weeks and it still hasn’t arrived you have to keep in mind these products are probably coming from chain and will probably take 3-4 weeks. Overall i would recommend if you’re ordering 1 product and don’t mind the wait!

I strongly advise against purchasing from this company. Based on my experience, they have demonstrated a lack of integrity in handling refunds and customer concerns. Despite claiming to have delivered my package, I have not received it, and they have been unable to provide proof of delivery or a valid explanation for the delay.

After several weeks of back-and-forth communication, they have failed to issue a refund of just £22, which raises serious concerns about their reliability. I am now in the process of disputing the charge with my bank.

I encourage potential customers to thoroughly review feedback from others before making a purchase.

I wanted to award no stars! Necklace and bracelet set ordered. Necklace is very poor quality and clover does not match the clovers on the bracelet. Order took weeks to arrive. They said they would send me correct necklace. 2 months later it’s still not arrived and now when I’ve complained and asked for a refund they are ignoring all my messages.

If I could out 0 stars I would. SCAMMERS DO NOT ORDER!!! I ordered with them beginning of January and they have not sent my order. They’ve responded to one email offering £100 voucher for the ‘delivery issues’ when asking for this voucher code and questioning my order again I’ve had no response. report to trading standards!!!

I made an order and it’s been over 1month never delivered they are scammers!!!

Took absolutely ages to receive this item , just kept replying with same email when asked for my money back , it eventually came my bracelet for my daughter a month after her birthday and she said it’s a cheap looking thing in a plastic bag so disappointed and basically been ripped off wish I had of paid with PayPal DONT BUY RUBBISH

I placed an order that took over 3 weeks to arrive & when it arrived it was missing the most valuable item. When I emailed them to inform them and request a refund they attempted to negotiate a 20% refund, then 40%, then 60% of the value of the item never delivered. I have never received a refund for the item.

This company are nothing but con artists and thief's
After receiving very poor rubbishy bracelets I contacted them to ask about returning them .Each email was eventually replied to, offering always to keep bracelets which I would never do as they are brassy rubbish
I said several times give me details to return and money back .
They have made several different percentages as offer

I have replied that I would accept their final offer ....and yes you have guessed right, not a word from them again

I am going to look into this and take it further, it's the principal now , disgusted

Nothing delivered - scam do not order! Written to them twice and no success in either a delivery or a refund. Taking it up with credit card company now

Ordered from here 12th Jan, got an email from the the next day to say order dispatched then a few days later it hadn’t been dispatched, chased as was a present for my daughters birthday, very misleading to think this company was in the uk or at least the distributer was in the uk. They offered a 20% refund even though it has not been sent yet. I have now disputed with my bank as I want my full refund. Please stay well clear of them

Ordered some jewellery for Christmas and it never arrived. Email back and forth and they eventually gave me a partial refund of £5 on a £25 order. I can get a full refund if I send back the parcel if it ever arrives. The tracking looks genuine but its just a scam. Please don't buy from them