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Company details

  1. Fashion Accessories Store
  2. also in
  3. Clothing Store
  4. Handbags Shop
  5. Shoe Store

Information provided by various external sources

CELINE is a French ready-to-wear and leather luxury goods brand that has been owned by LVMH group since 1996.


Contact info

  • Rue Vivienne 16, 75002, Paris, France

  • celine.fr

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

(1)

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Rated 1 out of 5 stars

Sac CÉLINE HAUTE COUTURE

J’ai acheté un sac de la marque Céline au Koweït Avenues mall en veau façon poulain.
Dès la première utilisation les poils se sont enlevés.
Je suis retournée au magasin qui m’a dit que cela provenait du frottement sur les vêtements…. Et que le service après-vente ne pouvait prendre en charge ce problème. J’ai contacté le service après-vente Céline même discours. C’est un scandale de payer un article aussi cher et que celui-ci soit dans un tel état au bout d’une utilisation. J’ai constaté que sur un site de vente seconde main d’autres sacs avaient le même problème.
J’ai eu un problème avec un sac 😱Burberry : les anses s’abîmant au bout d’un an d’utilisation et non d’une fois Burberry a pris en charge gratuitement la répartition et me l’a rendu comme neuf.
Aucun service après-vente ni geste commercial de la part de Céline.
Mauvaise qualité à fuir car la maison Céline refuse de reconnaître une malfaçon.

February 21, 2023
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