I sent my phone for a trade in but heard nothing from them. Eventually got a reply from them saying they would send my phone back and checked my address but since then no replies at all! I will have t... See more
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See what reviewers are saying
As a previous customer who had a flawless arrangement with Cellect, I didn't hesitate updating with them again. As before I asked for the best phone for a given price. A day or 2 later it arrived a... See more
Phone delivered exceptionally quick however battery has only 82% battery capacity compared to new. Phone Actually worse than my 5 year old phone I was replacing and won’t last a full day with normal u... See more
Prompt delivery. Excellent condition iPhone for my 86yo father. Just like new. Bargain price. Now both my kids want new iPhones! Will definitely buy from this company again. Highly recommend.
Company details
Written by the company
Cellect Mobile offers a range of premium quality refurbished and preowned mobile phones at wildly competitive prices.
Contact info
14-16 Queens Avenue, 3122, Hawthorn, Australia
- 1300 235 532
- support@cellectmobile.com
- cellectmobile.com
2.7
Poor
1K reviews
Hasn’t replied to negative reviews
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Very happy with the prompt service
Very happy with the prompt service, phone seems excellent (only had it a couple of days) also had to ring re: change to order & staff very helpful & polite & sorted everything out no problems
Would definitely a) buy our next phones from Cellect &
b) recommend to other people
Cheers
Liz
June 9, 2021
Phones good took a little while with…
Phones good took a little while with express shipping tho..
June 4, 2021
great price and prompt delivery.
great price and prompt delivery.
Iphone is in really good condition...like new.
Thanks a mil
Regards
james noble
May 31, 2021
Got my phone really fast
Got my phone really fast, opened it to a beautiful shiny, new looking phone, set it up and im so happy with this phone. Its day three and very happy with the price I played for my s9 Samsung phone.
May 29, 2021
Very good purchase I highly recommend
I purchased an iPhone eight and it was in perfect condition even though I picked good, battery life is great and it charges well. I recommend using this site if you are looking for a second hand phone.
May 29, 2021
Thank you guys for amazing service and…
Thank you guys for amazing service and fast delivery and the phone was amazing !!
May 29, 2021
questions about the phone
I haven't bought anything yet, but is this website Australian, and is it trustworthy to buy from? Is the 'good' condition iPhone XR good quality?
May 26, 2021
Unprompted review
Reply from Cellect
Hi Amelia,
We are a Melbourne-based and Australian owned company. All of our devices are genuine, network unlocked and backed by our 30-day money-back guarantee and the 6-month warranty.
You can phone us in business hours to speak to us if you'd like reassurance that we're real and Australian: 1300 235 532.
The good condition iPhone XR will be 100% functional and show moderate signs of wear and past use :)
Best,
Josh
A black phone in excellent condition…
A black phone in excellent condition was not available so a silver phone was offered with an accessory kit thrown in because of the inconvenience. It arrived the next day and seems like new. Thank you.
May 26, 2021
My phone arrived with no issues at all
My phone arrived with no issues at all. I have been using it for the past month and am extremely happy with my purchase. I would recommend this company for reconditioned iPhones. My one was an iPhone XS.
May 23, 2021
I bought an iPhone X from cellect and…
I bought an iPhone X from cellect and when the first arrived it wasn’t charging properly so I had to send it back to them which was kind of annoying. However, they paid for the shipping to and from my house, returned it relatively quickly and sent a cheap case and screen protector for free with the phone when they sent it back. Would have been 5 starts if it wasn’t for the initial battery problem.
May 23, 2021
Wrote to get a receipt and never heard…
Wrote to get a receipt and never heard back. Phone also has technical issues, like connectivity via bluetooth and phone line constantly breaks up
May 19, 2021
Reply from Cellect
Hi Jake,
I'm sorry you haven't heard back from us and your phone is experiencing faults.
I have sent you an email separately to arrange for a tax invoice & return to be sent to you.
Best,
Josh
5 star!
Veey happy with the product we ordered, we used express & it was extremely fast, will definitely shop with them again, thank you.
May 19, 2021
Ordered refurbished S10e Samsung on a…
Ordered refurbished S10e Samsung on a Sunday and had it by Wednesday
Price was good, phone is perfect.
May 18, 2021
Fast delivery and product as described.
The iphone X shipped very quickly and was in pristine condition as described. Thank you.
May 16, 2021
Consistent
Second phone ordered with Cellect now and really happy both times (about six months apart). Easy order process, good price, condition as it claims to be, delivered when said it would be.
May 15, 2021
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