Cellucity.com Reviews 20

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great phone and brilliant battery, phone appearance is perfect no marks or scratches looks brand new. Great service

Rated 5 out of 5 stars

Item arrived very quickly, it was well packaged. Cannot comment on the item’s condition as it’s a gift so it remains in the box which looks genuine and new. Fairly confident I’ll be buying from Cell... See more

Rated 5 out of 5 stars

I recently ordered a pre owned iPhone 7 and im happy to say it is in immaculate condition.I look forward to using cellucity again and will be passing it on to my family and friends to try.thank u cell... See more

Rated 1 out of 5 stars

This product is a waste of money , it does not work , do not buy

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4.1

Great

TrustScore 4 out of 5

20 reviews

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Rated 5 out of 5 stars

Item arrived very quickly

Item arrived very quickly, it was well packaged. Cannot comment on the item’s condition as it’s a gift so it remains in the box which looks genuine and new. Fairly confident I’ll be buying from Cellucity again.

December 1, 2020
Rated 4 out of 5 stars

Good customer service

Goods recieved late due to courier issues but great customer service from cellucity

February 12, 2020
Unprompted review
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Reply from Cellucity.com

Hi Richard,

This is obviously very disappointing and not the service we strive to achieve. As discussed previously, Royal Mail did attempt a delivery but it was unsuccessful. We have escalated this with the latest Ref Number being WB409705.

Obviously the time delay is unacceptable and we will process a full refund for you.

May we suggest you try to apply to have the parcel redelivered, you can do this online here: https://www.royalmail.com/personal/receiving-mail/redelivery .

Sorry again for the inconvenience, we are unfortunately beholden to our courier partners.

Warm regards

Cellucity

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