CelMetro Reviews 6

TrustScore 4 out of 5

4.2

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Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service

Written by the company

CelMetro is a premium out-of-warranty service and repair center for Apple products, including iPhone, iPad, MacBook, MacBook Pro, and iMac. With years of experience and thousands of satisfied customers, our specialized skill set and friendly, informative customer service has proven to deliver an unparalleled experience to customers within Dubai and across the United Arab Emirates.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

My go to repair shop over many years

My go to repair shop over many years. Numerous iPads, iPhones, laptops etc. repaired professionally, on time, proper updates with utmost of courtesy. New location on the outskirts of Umm Suqeim Rd so easy access. In a space dominated by amateurs, shoddy service and time wasters CelMetro comes highly recommended

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

I had dropped my phone In the swimming…

I had dropped my phone In the swimming pool had no back up for Apple ID so needed phone fixing immediately after 3 different shops keeping it for a day each unable to fix it cell metro fixed within 24 hrs highly recommended very professional

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Replaced my fully damaged iPhone 16 Pro…

Replaced my fully damaged iPhone 16 Pro screen with a new genuine Apple screen - finished the job in 3 hours, and most importantly they also managed to keep all of the data stored on my iPhone - great service, thanks!

October 15, 2025
Unprompted review
CelMetro logo

Reply from CelMetro

Thank you, Paul. We're glad we could replace your iPhone 16 Pro screen quickly and preserve your data. Appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service. Always go that extra step to make sure things get fixed. Not just phones but laptops and stereo equipment.

May 13, 2024
CelMetro logo

Reply from CelMetro

Thank you, Scott. We appreciate your continued trust and are glad to be of help across your devices.

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