STAY AWAY AT ALL COST!!!!! First time in my life I have seen a casino need 3x wager to withdrawal (no bonus applied) Support live chat is so bad, always close your ticket after ONE reply, no cha... See more
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Great range of games. Paid out pretty fast. paid straight to my bank which was a bonus as no crypto requirements was needed to deposit annd withdraw. You can use crypto if you prefer. Customer service... See more
User-friendly interface, fast withdrawal and payment, many options. Most publishers can be found. Lots of bonus options. Good support, helpful and fast. Safe no scam casino! The website design is good... See more
Company replied
The site has some issues with downtime too often. But overall the casino is very fun to play. All the negative about withdrawals are probably reviewers that try to scare people away to get them to... See more
Company replied
Company details
Written by the company
Celsius is an online crypto casino that was founded in 2019. It offers its users more than 5000 games, exciting events with amazing prizes every day, 100% and 200% bonuses for newbies, and much more.
Contact info
Breach of guidelines
Good casino but the support is not…
Good casino but the support is not good...
Too long 🙄

Reply from celsiuscasino.com
Its a nice website with instant…
Its a nice website with instant withdrawal and so secure id rate it 10/10

Reply from celsiuscasino.com
Don’t trust any comments about high…
Don’t trust any comments about high RTP. They are lower than default. On hacksaw, the default is around 96%. Open any hacksaw game and you’ll see that they have purposely lowered it to around 94%. Why do this? Your competition has higher RTP. Anybody with half a brain would play elsewhere. It’s a shame that these casinos aren’t happy with the guarunteed win (high RTP). They want even more. You could have had a great and loyal customer if you just left the settings alone. Don’t be greedy!
Terrible terrible customer service!!
Terrible terrible!!! What are u guys talking about? U want to know where you all live because in California that casino doesnt work and the customer service is the worst part they're non existent I've tried contacting them numerous times and never gotten one reply.

Reply from celsiuscasino.com
Scammers… dont wanna pay
Scammers… dont wanna pay. The support is arrogant…

Reply from celsiuscasino.com
Amazing for new and old casino players
Amazing for new and old casino players! The site have very kind and helpfull support team!

Reply from celsiuscasino.com
Zero support…
Zero support…
Live support can respond within a day… it is a joke… find a better casino than this…

Reply from celsiuscasino.com
They scammed me out of 300$
They scammed me out of 300$, They add rules into the deposit bonus such as not allowing bonus buys. Asked them to delete my account due to the illegally false advertisement and I was met with a message that said i was banned from messaging support! All of this is recorded on my live stream Kick/Pastify . I expect a response before i have to report you to the license holder and get your broke casino shut down.

Reply from celsiuscasino.com
Rude support wont let you withdraw…
Rude support wont let you withdraw gives you some shit altcoin that cant be withdrawn dont use this shit casino

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Reply from celsiuscasino.com
These people are scam artist, and they will mute you to silence you in the chat
These scammers took 4 deposits and kept saying they didn’t have them although it’s all my transaction history and they sent me notifications for each one and they will not give me my money and they have me muted. This is like the most unbelievable worst customer service I’ve ever seen in my entire life. Do not play here.

Reply from celsiuscasino.com
Such a Cool Casino Everyone have to try…
Such a Cool Casino Everyone have to try it

Reply from celsiuscasino.com
I just find celciuscasino excellent
I just find celciuscasino excellent. Fast support, bunch of slots ….
Love it!

Reply from celsiuscasino.com
They don’t pay winnings
Don’t what’s your time scammers
I deposited £40 with a bonus and did the wagering required for a little over £5000 and I won around £9000 and they declined my withdrawal didn’t pay out a penny even after completing wagering
Don’t waste your money on this website utter nonsense poor customer service who might I add take hours to reply
Will be taking legal action

Reply from celsiuscasino.com
My account got deactivated and has…
My account got deactivated and has about 2k on it. I have emailed over a month ago to reactivate it so i can atleast withdraw the money that is on there. Username: Dacryptogambler
Rikihp604 gmail
This is also my registered email on your guys’s casino. Please look into this and i will delete the bad review.

Reply from celsiuscasino.com
I think good
Support is little bit slow withdraw good deposit fast you can pay card looots of slots sooo you can play any providers.

Reply from celsiuscasino.com
Thank you very much
Thank you very much, your support was very kind and helpful. I liked a lot

Reply from celsiuscasino.com
i really believed that it was a great…
i really believed that it was a great website and all but no it isnt, they are actual monkeys that cant operate a good site. I won $200 and was only paid half cuz my wager was not enough. and they didnt pay out leaderboards and thats just disgusting, i will never use this site again

Reply from celsiuscasino.com
Amazing support and service!
I registered with a streamer's bonus promo code and did not realize that it needed 3x deposit wager. The support guided me through everything, and let me know of my wager requirements. They were patient with me throughout all of the conversation. Very recommended!

Reply from celsiuscasino.com
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