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Culligan Consumer Products Ireland Ltd Reviews 2,173

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,788 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and helpful staff, highlighting their knowledge and efficiency during service visits. The service provided is often described as excellent, with people noting the ease of arranging appointments and the timely arrival of technicians. Consumers are also very happy with the products, particularly the water softeners and filtration systems, which are seen as effective and life-changing. However, some customers also noted issues with customer service, including unannounced delays or cancellations of appointments and difficulties in resolving product-related problems. There were also occasional concerns about product quality, with some experiencing low water pressure or faulty units, and a few people mentioned unprofessional behavior from technicians.

What people talk about most

Service

Users describe positive interactions with service, highlighting that it is easy to arrange and often includes... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising technicians and engineers for being... See more

Product

Customers had ambiguous experiences with products, with many expressing satisfaction with water softeners and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the staff as professional,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with water... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

technician was courtesy and helpful. Lady in office wo I booked service did not update my information on system technician still had my late husbands details on system thus his phone call was not ans... See more

Company replied

Rated 5 out of 5 stars

The technician was very friendly and polite. He rang and provided the time he would be at the house. He shared his knowledge and left me feeling reassured, answering my questions related to our un... See more

Company replied

Rated 5 out of 5 stars

Martin was helping us to relocate softener and change cartridges for drinking water. He was so professional and nice person that extremely happy that he help us to solve our problem with the softener... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Filter Supplier
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Difficult to find a suitable time and…

Difficult to find a suitable time and never followed my information on when would suit me to replace filters.info never transfered to worker.

May 22, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 3 out of 5 stars

Very nice technician arrived but did…

Very nice technician arrived but did not have the correct filters for RO system so unfortunately have to wait for another appointment.

May 22, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 4 out of 5 stars

Quality service

Professional service delivery and very prompt appointment.

March 4, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Darragh was very professional and…

Darragh was very professional and pleasant man.

May 21, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Fast

Fast, efficient, friendly and no mess. Payment was also easy

May 22, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Always arrive on time

Always arrive on time , do a thorough service and very helpfull.

May 21, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The price was very reasonable and quality of the system …

The price was very reasonable and compared to other companies very competitive and the quality of both fitted systems was very good.the installer was a real nice guy,very friendly and the team who take the booking are on there game,no messing about with time,and easy to get in contact with.what impressed me the most was the emails I received after thanking me and giving me information I may need for maintance and assistance if I may need it from them

May 20, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great work and long lasting

Great work and long lasting

May 15, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Please to be able to contact and get my…

Please to be able to contact and get my issue sorted

October 28, 2025
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Service is good

May 20, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent service

Excellent service. Thanks

May 20, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent service from Culligan

Excellent service from Culligan. Very pleasant to deal with from the first phone call, quick installation, and everything was left spotless afterwards. Highly recommended.

May 20, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great service

Great service

May 15, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great service

Great service. Highly recommended.

May 15, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service

May 15, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Easy service organised and prompt on…

Easy service organised and prompt on time execution of service by Ken.

May 19, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great service

Great service. Installer was very courteous and tidy in his work. Highly recommend

May 20, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Great service

Have been with this company a long time very fast and efficient service from the girls in the office to guys that service the unit they are always friendly, polite and efficient.Direct debit option makes it so easy to.have service paid for in advance

May 20, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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