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Culligan Consumer Products Ireland Ltd Reviews 2,177

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,788 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and helpful staff, highlighting their knowledge and efficiency during service visits. The service provided is often described as excellent, with people noting the ease of arranging appointments and the timely arrival of technicians. Consumers are also very happy with the products, particularly the water softeners and filtration systems, which are seen as effective and life-changing. However, some customers also noted issues with customer service, including unannounced delays or cancellations of appointments and difficulties in resolving product-related problems. There were also occasional concerns about product quality, with some experiencing low water pressure or faulty units, and a few people mentioned unprofessional behavior from technicians.

What people talk about most

Service

Users describe positive interactions with service, highlighting that it is easy to arrange and often includes... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising technicians and engineers for being... See more

Product

Customers had ambiguous experiences with products, with many expressing satisfaction with water softeners and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the staff as professional,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with water... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

technician was courtesy and helpful. Lady in office wo I booked service did not update my information on system technician still had my late husbands details on system thus his phone call was not ans... See more

Company replied

Rated 5 out of 5 stars

The technician was very friendly and polite. He rang and provided the time he would be at the house. He shared his knowledge and left me feeling reassured, answering my questions related to our un... See more

Company replied

Rated 5 out of 5 stars

Martin was helping us to relocate softener and change cartridges for drinking water. He was so professional and nice person that extremely happy that he help us to solve our problem with the softener... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Filter Supplier
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The engineer that came over to install…

The engineer that came over to install the water filter was very professional, knowledgable and easy to speak with and very respectful. He came in on time and finished the job quick and clean.

Customer service representative were also very professional, friendly and reliable.

May 14, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The lad replacing filters was extremely…

The lad replacing filters was extremely pleasant and answered any questions I had. Highly recommend

May 8, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Well done to the Culligan team for…

Well done to the Culligan team for organising and installing my new water system. Fast efficient and works a dream. Thanks for a great service.

May 13, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Competent pleasant technician

Competent pleasant technician - area left clean. Tested water and explained how to drain tank after initial refill and drain.

May 8, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 2 out of 5 stars

Very expensive for a few minutes work.

Very expensive for a few minutes work.

May 13, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Thanks for your prompt appointment and…

Thanks for your prompt appointment and efficient technician visit. All's well

May 8, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Engineer arrived on time

Engineer arrived on time, very fast and v friendly.

May 8, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Water softener and filter service

Great service, as always

May 13, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Installation

Very quick professional job nice and clean, so far everything perfect
I’m happy with installation 5 stars

May 7, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Leon

What this company does well is they employ Leon. Excellent experienced worker who works quickly and quietly. Five stars from me.

May 13, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

The rep was good and did his work well

The rep was good and did his work well. HE informed that there is no rep based in Mayo as was explained to me by the office. Perhaps you could have been clearer that the rep was coming from Carrick-on-shannon

May 8, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good communication & Excellent Service Engineer

Good communication. The engineer who carried out the service was friendly, carried out the service efficiently & arrived in timely manner.

May 12, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Prompt efficient service

Communication from the service engineer was excellent. He provided notice that he was on his way and arrived promptly. He was efficient and tidy and a very pleasant person to deal with. The only negative was the increased cost for a service on our equipment. We found €180 very expensive for a filter exchange and a general check that took a little over 30mins

May 8, 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Lovely staff both fitting and servicing

Lovely staff both fitting and servicing

May 13, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Service

Timely service

May 7, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Service man very efficient

Service man very efficient

May 12, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Fast and on

Fast and on
Time.

May 12, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Very professional.

Very professional.

May 7, 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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