Centerty Reviews 

84
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the cute items and fun products, finding them very enjoyable to use in various creative projects. Many people note that the online ordering process is quick and straightforward, with packages arriving nicely. However, some customers also noted that shipping frequently took a very long time and items were much smaller than advertised. Reviewers additionally experienced significant difficulties with obtaining proper refunds and faced poor communication when attempting to resolve problems. Consumers frequently stated receiving incorrect items or experiencing missing deliveries without adequate support from the team.

What people talk about most

Product

Reviewers mention ambiguous feedback about product satisfaction, as some consumers praise the items as lovely... See more

Order

People report ambiguous experiences with order, noting that while initial purchasing was quick and... See more

Delivery service

Customers had negative experiences with delivery service, frequently reporting that shipments took a long... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising beautiful items and good material... See more

Refund

Users describe negative interactions with refund requests, noting that consumers frequently receive denied... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Whilst I liked the idea of the product, I was disappointed in two things. Firstly, the very slow speed of post and lack of communication on when it would arrive. Secondly, the size of the product whic... See more

Company replied

Rated 3 out of 5 stars

Love the product, but it took so long to get here that I was not able to use it for the project in which it was intended. I will put it in my stash and come up with some other way to use it in another... See more

Company replied

Rated 3 out of 5 stars

There were no measurements for the calendar on line so it was a bit of a guessing game. It also seemed to take a long time to get here. I suppose we’re all used to instant gratification these days….... See more

Company replied

Rated 3 out of 5 stars

The experience was neutral. It was what was expected and in these times that makes if fine. I love the product!


Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

84 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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2.7

All reviews

(84)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Trash

Trash , bought something was told 7-14 days , took 3 months arrived beat to hell things inside torn and damaged was offered $7 then $17 as a refund , when I mentioned I was charged for mail insurance they decided to reach out to upper management when I sent back the receipts of the product. Then was asked for full refund they gave me a fake address to mail it too at my own cost ! Terrible site I just wanted to buy a board game I saw insta clicked the link took me to the fake ass site I regret not listening to my gut

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, avoid.

Order appeared to ship from US, managed to get to UK but was 'lost' in Edinburgh. I contacted seller who eventually got back to me with new tracking info for a product shipped over a month later.

Requested refund, got no where. Refund applied via paypal.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Graduation gift box - wrong size

The product I ordered for a graduation gift finally arrived as a much smaller in size than was depicted in the social media add. There is no way what looked like the size of a shirt box maybe, mine was smaller than the size of a greeting card. Totally FALSE ADVERTISING. When I asked for a refund I was offered 1 USD. What a joke. I’m still waiting to hear back after requesting a full refund. Such a scam.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Centerty Scammers

On Feb. 23rd, I sent $53.52 for 3 figures of Christ sitting down. Centerty would send 4. In the video, He is about eight inches, bigger than the guy's hand. I wanted these for Easter gifts. Well, a very small package from them never arrived til after Easter on April 10. Inside, were 4 tiny figurines just three inches high!!! I am furious!!! I emailed back and forth with them during the time since ordering. After receiving and complaining, I had to send them photos. They now are telling me to keep these tiny things and they will refund me $11 in US money. I believe they came from Germany. What attracted me to these was that the ad said they were designed and made by a Veteran. So, I thought this was great and that they were from the US. I have been battling with them. Isn't there something that can done with these places that scam so many? How do I get my money back? They should be run out of business.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

MAJOR SCAM. Do NOT order from CENTERTY.

I ordered three “Handmade Stained Glass Picture Frames” and paid $98 for them. The products took a month to arrive, and upon opening the package discovered the frames were cheap plastic with a printed, vaguely stained glass-looking decal on them. Nothing handmade or glass about them. They are so cheaply made and tacky, I wouldn’t even give them away. Dollar store quality.

When I emailed requesting a refund, their initial response was “we’re on vacation and will get back to you.” When they finally got back to me, they had me send photos of the frames, insisted I received what I ordered, and offered me “compensation of 5 in the default currency,” whatever that means. I declined the offer and insisted on a full refund, and they argued that “while returning the items to our China warehouse is an option, we want to be upfront: this would incur significant shipping costs for you.”
I’ve never had such a laughably scammy experience with any company. They deserve to be taken down.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

I received my package today supposedly…

I received my package today supposedly from this company in an America.
Which I was sent tracking information, which supposedly took from 23rd Jan to yesterday 16th Feb.But the package was smaller than I expected and it was delivered by the Royal Mail from a delivery address in Bolton.
I ordered two figures one of Jesus & one of the Virgin Mary, but both were of Jesus.
And on the advertisement the figures on shown to be has big as your hand, but ones that I received are only about a couple of inches , and they are supposed to be handcrafted, I really don’t think these are handcrafted, more like mast produced. And I paid nearly £40 for these figures, to me they are not worth that much .
I am extremely disappointed ,and will not be buying any more from this company.
I saw them on instagram
And I can’t get through on the email address they supply
They should be ashamed of themselves, this is very deceitful, because they looked so good

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

My order came within about 6 weeks…

My order came within about 6 weeks after I had emailed them constantly. I asked who the shipping company was and they said they didn’t know. So I emailed again with the comments I had put on social media about the company being a scam and told them I would repeatedly do this until I got my item. The item is ok but way smaller than advertised. The biggest shock is that it came from Hounslow in England so it’s definitely a scam.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

*****DO NOT ORDER

*****DO NOT ORDER. This company is a scam, they give fake tracking information and never receive item. The will respond to emails and keep you hanging on for weeks but they have never, and will never send the item

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

They are SCAMER don't buy

Item was order and stated it was delivered however no record of the drop off location has been confirmed, when you ask them to provide details the send you random BS and then will not issue a refund stating it was delivered. If you ask for a POD they can not issue one or send you a blank document

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM !!

SCAM SCAM SCAM !!!

They will gladly take your money, then cancel your order and from that point you will get just excuses. You will never see the goods you ordered or your money again.

DO NOT, i repeat, DO NOT order anything from centerty.com

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

DON’T USE THIS SITE

DON’T USE THIS SITE
First they somehow charged my card more than they should have. I did get it refunded. How ever I have not received the item and it’s been two months.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Scam and spam

After almost buying something, but luckily I checked reviews and stopped, I am getting around 10 spam emails a day from firebase app, giving me coupons for McDonald's, selling me viagra or twllingme I won a jackpot.
Also, they keep sending emails and have no "unsubscribe" buttons in their emails.

December 30, 2025
Unprompted review

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