Second time in a row the taxi simply has not shown up having cancelled without calling or texting to tell me. Also, I have to say the app is also quite useless. Uninstalled and will not be trying for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a lovely lady driver back from Chesterfield Royal Hospital on the 12th May 2026. Ruth was a lovely lady and made both myself and partner at ease after a day at accident and emergency. Would def... See more
Appalling service. Phoned at 10.25pm to book taxi for 12.10am from Glasgow to Cumbernauld. Taxi eventually turned up at 12.55am - apparently due to some traffic congestion b*llocks. Definitely won't b... See more
I phoned the car while I was on the train because in previous experience the taxi takes a while to get to the pick up point. The driver arrived before I had got off and when I was called, I told the d... See more
Company details
Information provided by various external sources
Taxi company in Cumbernauld, providing fast and safe transport around Cumbernauld and Glasgow, Glasgow airport and city centre
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unprofessional
Every single time I phone central cars I let them know I will be using card to pay but they don’t listen and send me a taxi for cash, this keeps on happening and ends up causing problems for me and the driver . Very unprofessional
I think its unreal that got cab from…
I think its unreal that got cab from Bulwell bus station and had to give black driver directions to headstocks
Wow rude
Wow, been using these guys for years, but tonight asked why up to an hour and got slammed out on the phone!
Rude…… suggest controllers be a bit more accepting of regulars. Otherwise, we will go elsewhere 😢
If i could give none i would always…
If i could give none i would always late . Every Time its 20 mins but end up not coming or being more like 1 hour 30 mins to 2 hour .they used to be okay but now there a joke
Worst experience in my life the people…
Worst experience in my life the people on the phone are rude and lie about pick up times
Micheal P33 I am too thankful for today's driver…
I am too thankful for today's driver Micheal (P33)😭. This is the best driver l have ever met in my life l have to say. First, he is really polite, he was waiting for me for almost 15 min outside. When l met him, he help me to load all the luggage into the car. I almost have 3 big luggage, 3 boxes and 5 bags. All of them are carried by Micheal. He just asked me to have a rest in the car. When too much luggage is put around the seat, he also said”l need to move the luggage to the front chair since l am afraid your leg will be uncomfortable” 😭I have never met such helpful driver in my life in the worldwide who can serve me like that! Second, since yesterday the Queen was dead so today many roads are closed. Although the closed roads are very unclear, Micheal found the best shortcut for me to save my time and fee. I was very surprised that he is so familiar with every tiny road in Edinburgh! Third, on the way, he cares if my comfortable or not, chat with me and He is very careful and professional, even wear mask in order not to make me worried about anything! Last but not least, after he help me to put everything into my new flat. I found l forgot to give back my key to my previous accommodations. Micheal said he can help me to take the key back!!! I almost cry at that moment. He is so kind l am so grateful. When he succeed to return the key for me, he also give me a call to tell me the check out process is successful. I am so glad to meet such an amazing taxi driver. 😭Thank you Micheal. You really help me so much. I will always remember your kindness. 😭😭😭🙏I will definitely try central taxi again. This is such wonderful and moved experience.
Liars
Tried to book a taxi to pick us up after a gig at hampden to take back to Bonnybridge, I was told there would be no need, just to give them a call 20mins before I want picked up.
Took this advice and called after the gig only to be told they were only picking up from the city centre. Shocking service.
Absolutely appalling turn up when they…
Absolutely appalling turn up when they want dont care your waiting twenty minutes no apologies for this delay when they can be bothered more white taxi firms on the Rd please and all non white firms cry to councils its racist to have white taxi firms I would certainly use those instead of these im sick of being held to ransom by them and whats with the door locking as soon as you sit in the car I urge anyone who gets in a taxi and do this to phone the police its kidnapping to me and anti social especially when kids get in them its wrong
Appalling service
Appalling service. Phoned at 10.25pm to book taxi for 12.10am from Glasgow to Cumbernauld. Taxi eventually turned up at 12.55am - apparently due to some traffic congestion b*llocks. Definitely won't be using again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






