Centralepneus.fr Reviews 

334,582
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

J'afin trouvé un garage honnête qui ne cherche pas des choses inutiles. Évaluation honnête. Très accueillant toute mécanicien. Peter est tout simplement incroyable. Je referai appel à lui 80 du At... See more

Rated 5 out of 5 stars

Super well designed point of sale, to make ordering easy. Wide choice, easy selection, vast price range from Rolls Royce to economy, followed by not only an efficient, dependable service but with inte... See more

Rated 5 out of 5 stars

Reasonably quick delivery. 👍 Handling of the bike is greatly improved with this tyre! Feels safer and more progressive than the previous tyre. The old tyre (different make) had worn out on the centr... See more

Rated 1 out of 5 stars

Our tires were given to another person as on the delivered tires, there is no reference information, no name, nothing. If someone ordered the same tires to the same shop, then there can be a mix-up so... See more

Company replied

Company details

  1. Tire Shop

About Centralepneus.fr

Written by the company

Depuis notre création en 2016, nous sommes devenus un acteur de premier plan sur le marché européen des pneus en ligne. Ce succès repose sur la confiance de nombreux professionnels et la préférence de centaines de milliers de consommateurs. Notre réputation s'appuie sur trois fondements : rigueur, excellence et des prix compétitifs.

Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.

Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.

CentralePneus.fr, spécialiste des pneus pas chers

Written by the company

Montage au domicile
LIVRAISON GRATUITE 24H/72H

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

335K reviews

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4.5

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(334,582)

26,065 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy

My experience from ordering to delivery was fast. Only criticism was I was unable to track the item so it was a complete surprise to see turn up 3 days after ordering.

December 4, 2025
Rated 5 out of 5 stars

Perfect in every way

I ordered the tyres online and exactly what I ordered arrived a few days later and they were Rubber and round and fitted perfectly !!!!

December 2, 2025
Rated 1 out of 5 stars

SUPPORT is a total catastrophy

This is the 3rd time I am buying winter tires with this company. So far so good, but this time delivery is a catastrophy. The tracking from DPD stopped on november 18th and since then it shows only "Votre colis est en transit dans notre réseau" until today november 30th. The support of centralpneu is a total catastrophy. The reaction is very sluggish and they are not helpful to solve the issue. It takes them 10 days after loosing track of the shipmement before sending a claim to DPD. And then I will have to wait 60 DAYS? (read their message of the ticket) They are not willing to cancel the order without costs for the customer (at least no proposal from them), which I suggested multiple times, so that I can place a new order as I need the tires quickly for a ski holiday trip.

Even if the general condition of the company foresees a 30 days delivery time (2-4 days is commercial marketing only), they could come up with a commercial proposal to satisfy the customer and they could handle the issue with DPD and simply send a new shipment with tires. They don't do.

Shame on them, this is how you make customers really unhappy. If they do not come up with a quick commercial solution i.e. cancelling this order without fees for the customer and sending a new shipment with the same tires ordered, this will be my last purchase with this company.

Read here their answer after 10 days of untracable shipmenent of the package, REALLY I will have to wait another 60 DAYS?

"Cher client,

Une réclamation a été faite auprès du transporteur concernant le colis n° xxxxxxxx / / / de votre commande n° xxxxxxxxxx.

Le transporteur dispose de 30 jours ouvrables en France et de 60 jours ouvrables à l'étranger pour communiquer le statut final du litige en cours."

Seems common practice of this company to delay reimbursement or not pay back at all undelivered products!

November 30, 2025
Unprompted review
Centralepneus.fr logo

Reply from Centralepneus.fr

We’re sorry to hear about your experience and understand your frustration. We acknowledge your concerns regarding the delayed tracking update and the response time from DPD. Your ticket is already registered and we’re prioritizing its review to expedite a resolution.

We cannot share further details about the cancellation process or compensation without validation from our support team, but please be assured that we take your request very seriously. Our agents are in contact with the transport carrier to follow up on your shipment and will work with you directly to find the most satisfactory solution.

Thank you for your feedback—it helps us improve. We remain committed to resolving your issue as quickly as possible.

Rated 4 out of 5 stars

Did the job

Did the job, delivered the tyres to the asked garage.
The only thing is that I wasn't notified it was delivered, and also my details weren't on the tyres delivered so the garage didn't know and couldn't contact me to inform me of the delivery...

November 20, 2025

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