Centre for Surgery Reviews 245

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional talent, skill, and supportive approach, making them feel at ease throughout their journey. The service is frequently highlighted as excellent, with many appreciating the professionalism and quality of care received, from initial consultations to post-operative follow-ups. People also commend the doctors for their expertise, clear communication, and commitment to patient well-being, leading to impressive results and smooth recoveries. However, some people were dissatisfied with the clarity of information provided, mentioning that vital details were not shared proactively or were only given at the last minute. A few other people also felt that their specific needs were not adequately addressed during consultations, leading to unhelpful and costly experiences where their stated preferences were overlooked.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for their... See more

Service

Consumers find service to be positive, with many praising the thorough consultations and the professional... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the caring, professional, and... See more

Quality

People report positive experiences with quality. Many customers are very happy with the results of their... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as very... See more

Based on these reviews

Rated 5 out of 5 stars

I had abdominal & flanks vaser liposuction done by Dr Shiatis to remove some stubborn fat pockets, very happy with results! Dr Shiatis provided all information I needed and made suggestion on the app... See more

Company replied

Rated 5 out of 5 stars

I had my surgery with Dr S Vlachos. The results of which I wasn’t even expecting my self - after only 4 weeks it barely looks like I had surgery. It’s crazy, the talent and skill of him and the team... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! With Amazing Results! The whole team was supportive from start to finish, Dr Lara De Luca was my surgeon and has changed my life and confidence, such an amazing lady, I would highl... See more

Company replied

Rated 5 out of 5 stars

This is my second review for Centre for Surgery and once again, I'm compelled to express my appreciation. From the warmth and professionalism of their staff to the ease of online consultations... See more

Company replied


Company details

  1. Plastic Surgery Clinic

Written by the company

Centre for Surgery is a leading cosmetic surgery clinic in London, UK. We provide the full range of surgical and non-surgical treatments. All cosmetic surgeons are on the GMC specialist register for plastic surgery. We are well known as a centre of excellence for rhinoplasty, breast augmentation and liposuction. Our treatment philosophy is based on having the mostly highly skilled practitioners using tried and tested techniques to ensure safe outcomes for all our patients. We offer a wide range of flexible finance options. Our flagship location at 95-97 Baker Street, in the heart of  London's medical district is a centre of excellence for day case cosmetic surgery. Patient experience is at the very centre of everything we do. We thought long and hard about how to deliver cosmetic procedures in the safest and most effective manner possible. Our mantra has always been about ‘putting patients first’. At Centre for Surgery, we are committed to day surgery, where patients are able to have their procedure and be safely discharged into the comfort of their own home later that same day. Published medical research consistently demonstrates that patients who choose to have their procedure as a day case have much better outcomes with a reduced risk profile. Our operating theatres are state of the art and are fully equipped with the latest equipment which match anything to be found in a much larger university hospital. Of course, the facilities and equipment are only one part of delivering a first class end to end service for patients. Our biggest asset is our people. We pride ourselves on carefully handpicking all our clinical staff and our nurses are highly skilled in all aspects of the patient journey. Many of our nurses have worked with us for a number of years and love the strong family-like culture that has flourished over time. Many previous patients tell us how they felt so well cared for as if looking after a member of one's family. Having a cosmetic procedure can potentially be a nerve-wracking experience. From the moment you arrive for your procedure, our nurses will do their utmost to keep you comfortable, relaxed and well-informed. Equally important as your care on the day of your procedure is the aftercare. We are well known for our proactive approach to postoperative care. It is better for patients to be assessed regularly to ensure healing is occurring as planned. Regular post-operative check-ups provide an ideal opportunity for the early recognition of concerns which are better managed when identified early.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

I had breast enlargement at Centre for…

I had breast enlargement at Centre for Surgery and I'm now about 5 months post op. I'm extremely pleased with the result, they're exactly what I wanted and look brilliant. From start to finish the surgeon explained how the whole process would work and put me at ease. The staff at Centre for Surgery were amazing and I'm so glad I went there. I was made to feel very relaxed on the day of my op and the theatre staff were brilliant. Big thank you to Lidia for arranging everything and answering all my questions. Lastly a massive thank you to Dr Alberto I'm absolutely thrilled with the result.

January 24, 2022
Unprompted review
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Reply from Centre for Surgery

Dear Francesca,

Thank you so much for your fantastic review!

We are so pleased you felt at ease and could not be happier you are loving the results.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Very positive experience

My breast implants had been in for well over 15 years and were starting to develop capsular contracture so I had them removed and replaced by Mr Tillo. The level of care from the whole team has been truly exemplary and the results are just what I hoped for.

Mr Tillo was very thorough at consultation and took time to explain all the risks and complications of surgery. The nursing staff were all very friendly and reassuring and I was looked after so well both before and after surgery. Special thanks to Dr Harish the anaesthetist who was aware of my history of developing sickness after surgery as I had such a bad experience last time. I woke up feeling relaxed and with no sickness or pain. I was also sent home with a prescription for painkillers and antibiotics and was called regularly in the days following the surgery. I would recommend Centre for Surgery and Mr Tillo for any kind of breast surgery as I had such a positive experience.

January 24, 2022
Unprompted review
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Reply from Centre for Surgery

Dear Jo,

Thank you for your incredible review.

We could not be happier you had a 5 star experience with us and we thank you for your positive words.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Life Changing Abdominoplasty

Absolutely incredible experience with Centre for Surgery! Truly could not be happier. From the first phone call with Lidia, my coordinator, I felt at ease. Calm, warm and informative. Lidia took me through each step. My consultantatiin with Mr Ertan Erel was again full of information, and the confidence was built at that point. I knew I wanted Mr Erel to perform my Abdominoplasty. Dec 6th I had Surgery and the team at the Watford Clinic was amazing. The welcome from Micheal was warm & reassuring. I then met my lovely nurse for the day, who made me feel I was in good hands . (Apologies can't recall her name; she is Turkish) I then met with the anaesthetist. Once again, I was taken through each step of the procedure and felt calmer at the approaching Surgery.
Time to meet Mr Erel who took photos of the apron I was about to loose. He was so kind & caring & once again explained everything.
Then on to the Surgery.. three hours later I was in the recovery room with the most caring Shahab. His voice was so calmimg. Just what you need waking up to the unknown. He made sure I was comfortable and had no pain.
Aftercare was equally amazing with the lovely Carrie & Sophie. Always at the end of the phone. Never once did I feel I was an inconvenience when calling.
I could continue writing this review as there are so many positive reasons to recommend CFS.
I'm six weeks PO and can honestly say I am blown away with my results.
Photos are available on request to see for yourselves.
Thank you to each and everyone one of the team . As caregivers, you are outstanding. Keep up the amazing work.

January 18, 2022
Unprompted review
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Reply from Centre for Surgery

Dear Elaine,

Thank you for your brilliant review.

We are so happy you enjoyed your experience with us and are happy with your results.

Your feedback is so important to us and we appreciate your kind words.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

I recently underwent breast…

I recently underwent breast augmentation with uplift at CFS after nearly a decade of indecision. I finally took the plunge to go ahead with surgery and I couldn’t be happier that I went with Centre for Surgery. Caroline helped me make my decision to go ahead with surgery in which I felt informed and supported not under any pressure whatsoever. Dr Tillo carried out my procedure, and has given me back what I didn’t think was possible after breastfeeding three children. I’m very happy with the results and have grown in confidence. Sophie the nurse has supported me after my surgery and has made me feel very cared for. Thank you to all the team at Centre for Surgery. I can’t recommend them enough.

January 13, 2022
Unprompted review
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Reply from Centre for Surgery

Dear Christina,

Thank you for your wonderful review.

We appreciate your positive feedback!4

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Pleasant experience

I was very impressed with the level of care given by the nurses and surgeon. I felt at ease throughout the whole process and it was really nice to have a phone call the following day after surgery to make sure that I was ok. Thank you!

December 30, 2021
Unprompted review
Rated 5 out of 5 stars

Such a wonderful place

I had boob job with centre for surgery back in October, I went up two sizes.
From the minute I walked in I felt welcomed they was really good with me and the after care was amazing.
The scarring looking amazing people have not noticed I’ve had them done.
So thank you guys for everything, you have boosted my self-confidence again.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

I have had a great experience with the…

I have had a great experience with the whole team at centre for surgery. It was my first cosmetic procedure and I had a lot of questions but the nurses and my surgeon Dr Ertan Erel were happy to answer all of them and put me completely at ease. Right from my very first consultation I have felt listened to and cared about, not just like a walking £ that other consultations had left me feeling like! My breast augmentation procedure couldn’t have gone more smoothly and within the first week of having it done, the nurses regularly called to see how I was doing and answer any concerns I had which was a really nice touch. The aftercare has been amazing and I am so so happy with the result. Thank you so much :)

December 23, 2021
Unprompted review
Rated 4 out of 5 stars

Breast lift experience

I had a breast lift and reduction performed by Dr Alfie and I’m absolutely in love with the result. I felt really taken care of on the day of the procedure by Dr Alfie and the nursing team, and the whole thing went really smoothly. The staff are so kind and helpful; my patient coordinator Rebecca was always there for me when I needed her and she made the whole process really easy. The only reason I gave a 4 star review is because every one of my appointments (consultation, procedure, aftercare checkups) were all rescheduled, either the day or the location. I had to change my travel plans a lot and it became quite inconvenient. That said, this was the only flaw and I’m really happy I chose Centre for Surgery.

December 11, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Maddy,

Thank you for your amazing feedback.

We are super pleased you are in love with the result as patient satisfaction is what we strive for!

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Done my breast augmentation in October

Done my breast augmentation in October! Team is 10/10
enjoyed the experience and the result. Truly recommend!

December 7, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Lulia,

Thank you for your lovely review and for recommending our clinic!

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Simply Perfect!!!

Simply Perfect!!!

I have had an areola reduction with Dr. Tillo and I am over the moon with the results. The entire team is simply amazing from the support staff to the nurses and the doctors - everyone generally cares and is happy to help. Big shout out to my patient coordinator Lidia, who has not only answered all my questions but also has been patiently assisting with any queries throughout. Thank you to the entire team - I will definitely be back!!

December 4, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Melina,

Thank you for your wonderful review.

We are so pleased you are happy with our service and we look forward to seeing you again.

Kind regards,
Centre for Surgery



Rated 5 out of 5 stars

Recently had my consultation which was…

Recently had my consultation which was extremely helpful and put me at ease. I look forward to booking my procedure knowing I’ve come to the right place and I’ll be later looked after by the best team with the results I expect. Xx

November 24, 2021
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Reply from Centre for Surgery

Dear Sarah,

Thank you for your wonderful review!

We are super excited and ready for you to embark on your journey.

See you soon!

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

I had a truly wonderful experience

I had a truly wonderful experience. From the consultation to the surgery itself and post care, I received the best care.
I was very nervous on the day of my surgery and everyone was amazing at keeping my calm and comfortable.
A very special mention to the reception team! Each time I arrived they were always so welcoming and friendly.

November 17, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Rebecca,

Thank you for your positive review.

At Centre for Surgery we aim to make all of our patients feel comfortable and could not be happier you are pleased.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

bra line back lift with…

I had a bra line back lift with liposuction, 2 weeks ago, and OMG, I already feel/see the difference. My pain was almost gone (which wasn’t bad at all) by the 3rd day, I am more or less back to normal. The only down side was not being able to shower when you’re used to having 2 showers a day.
Dr Tillo, is a Angel in disguise, with a genuinely exceptionally warm honest caring bedside manner and didn’t make me feel so disgusted with my body Which I have been for many years. Dr Tillo was very honest at my 2 consultations, I went in thinking that low and behold cosmetic surgery will give me a body to die for, but Mr Tillo took the time to explain that surgery all depends on the skeletal and body structure and surgery will give a more defined and pleasing contoured body, which I greatly appreciated the honesty.
I don’t have the words to describe how happy I am with the results already. The team at the C/S are amazing, they really are the most compassionate caring team and really make you feel at ease and treat you as a VIP.
To all out there who are contemplating having surgery I would definitely recommend Centre for Surgery, I researched quite a lot of clinics and C/S came top and the best choice I made.
Thank you Omar, and the whole team.🙏🏼 🥰

November 9, 2021
Unprompted review
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Reply from Centre for Surgery

Dear TS,

Thank you for your fantastic review.

We are so pleased you love your results and glad you chose Centre for Surgery.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Breast reduction & tummy tuck procedure

I have only but praise for Centre for Surgery & Dr Tillo and his team of nurses.

I had chatted to two surgeons prior to speaking to Dr Tillo & I knew straight off the bat he was THE ONE! He is so kind, a great listener, answered all my questions & calmed all my worries. His team of nurses are also very professional & warm. I was made to feel safe and welcome, and it felt like being with family. I still feel this way, a year later, when I go have other treatments at the surgery.

Besides the team being such wonderful and talented people, the procedure changed my life. I have a new found confidence in myself, my body looks proportionate and I’m so happy with the results.

I wouldnt hesitate one moment to recommend Dr Tillo and / or Centre for Surgery!

November 9, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Nella,

Thank you so much for your warm review.

Receiving such incredible feedback and knowing the confidence the work from our team installs in our patients makes it all worth it.

We are always here to help and could not be happier you are pleased.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

They’re the best!

I had a great experience with Centre for Surgery for my Breast Augmentation! My surgeon dr Alberto di Giuseppe did an amazing job at giving me exactly the results I asked for, whilst also being so kind and reassuring when I was nervous. My patient advisor Lidia and all staff at Centre for Surgery were also lovely and always there for me whenever I had a question or needed advise! You’ve changed my life!

November 8, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Zaneta,

Thank you for your fantastic review!

We could not be happier you are pleased with your results and our service.

I will be sure to pass on your kind comments to all of the team.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

I had a great experience with the team…

I had a great experience with the team at Centre for Surgery. My first time for cosmetic treatment, so a few nerves! But totally professional throughout and I am very happy. Would highly recommend.

October 14, 2021
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Reply from Centre for Surgery

Dear Justina,

Thank you for your wonderful review and your recommendation!

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Amazing experience with them

Amazing experience with them! Everyone is so helpful from the patient coordinator, nursing team, reception, after care the surgeon!! I’m now nearly 3 weeks post op breast augmentation.. I’ve not had any issues at all! I Would definitely recommend anyone to go with them!!! Thank you guys! Xx

October 7, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Leanne,

Thank you for your wonderful review and recommendations.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

I had Areola reduction by Mr Tillo and…

I had Areola reduction by Mr Tillo and am blown away by my results !!
They are amazing and can not recommend this surgeon enough
His knowledge, skills, care and work is absolutely outstanding !!
From the beginning of my journey to the end Mr Tillo, Lidia and the team have all been amazing !
Would like to thank them all and especially Mr Tillo for changing my life and giving me the most amazing results beyond my expectations!!
Thank you 😊

October 6, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Clare,

Thank you or your fabulous review.

We are so happy you are pleased with your results.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

I had my mastopexy and augmentation…

I had my mastopexy and augmentation surgery April this year.. I have healed up really well and am so very happy with the outcome. Mr Tillo was very professional with me and guided me through my procedure. The nurses have been lovely and all of the admin at head office too... I couldn't have asked for a better service. I will definitely go back if I choose to have any more work done on myself.

October 4, 2021
Unprompted review
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Reply from Centre for Surgery

Dear Livibels,

Thank you for taking the time to leave us a review about Centre for Surgery and Mr Tillo. We are very happy to hear that you are pleased with the outcome following your breast augmentation and mastopexy procedure and the positive experience you had with the team here at Centre for Surgery. We truly appreciate your kind words and we look forward to welcome you again into clinic if you ever need anything else.

Kind regards,
Centre for Surgery

Rated 5 out of 5 stars

Brilliant

I can honestly say from making first enquiries to my final checkup today, I cannot fault the Centre For Surgery.
I had labiaplasty with Dr Dimitriadi on the 7th August and 8 weeks on I am so happy!

From day one I dealt with Nikesh - Nikesh was at the end of a text whenever I had a question and he was professional and prompt to get back to me at all times.

On the day of my surgery Dr Dimitriadi was assisted by Paulina (Sorry if I've spelt her name incorrectly!) Without Paulina the experience would have been a very different one - she held my hand and calmed me down after I got a bit upset pre surgery - she comforted me with professionalism and biscuits and i can't thank her enough!
The surgery itself was amazingly pain free and I went away feeling very confident in my aftercare.

The days following my surgery was just as explained to me and the aftercare team phoned me several times and were there to answer any questions - I can't fault them.

Dr Dimitriadi was everything I could have asked for and more - she is down to earth and made me feel comfortable from my first meeting with her , she was also on the end of the phone after the surgery if I needed anything and I could send her photos if I needed too.
But above all, she is incredibly talented at what she does! She performed the surgery amazingly and was reassuring throughout and her aftercare was brilliant and spot on.

I am so happy with my results, it has changed my life. My every day life is so much more comfortable. The only way I can describe it is, that I no longer notice my labia - which is exactly what I wanted! My only regret is that I lived so many years feeling discomfort.

I can't recommend Dr Dimitriadi for this procedure enough and the support you receive from the Centre For Surgery is second to none.
A huge thank you to the Centre For Surgery :)

October 2, 2021
Unprompted review
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Reply from Centre for Surgery

Thank you for taking the time to leave us a review about your experience at Centre for Surgery. We are very happy to hear that you are pleased with the service you received and the experience you had with Dr Dimitriadi here at Centre for Surgery. We truly appreciate your kind words and we look forward to welcome you again into clinic if you ever need anything else.

Kind regards,
Centre for Surgery

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